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Manager Application Support Engineer Jobs in New Mexico

We are looking for an Application Support Engineer to provide hands-on administration and user ... Oversee day-to-day administration of the institution's cloud-based syllabus management system ...

... engineers, application support staff, DevOps, and development teams to assess system health ... Strong leadership and communication skills, capable of managing interdisciplinary teams and ...

Keep accurate records of customer interactions, technical issues, and resolutions in the CRM system ... Support Engineers. Requirements * Associate's degree in Engineering or a related field or ...

Keep accurate records of customer interactions, technical issues, and resolutions in the CRM system ... Support Engineers. Requirements * Associate's degree in Engineering or a related field or ...

... engineers. This role bridges the gap between complex billing architecture and operational ... Lead and manage day-to-day SAP Run operations for the S/4HANA system supporting the BRIM ...

NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other ... Search, Managed Metadata, User Profile Services * Develop and manage site content, web parts ...

NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other ... Search, Managed Metadata, User Profile Services * Develop and manage site content, web parts ...

You are able to manage large projects with minimal guidance that affect multiple locations in a ... If you have a disability and need a workplace accommodation or adjustment during the application ...

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Manager Application Support Engineer information

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

What does a Manager Application Support Engineer do?

A Manager Application Support Engineer oversees the support and maintenance of software applications, ensuring their stability, performance, and availability. They coordinate support teams, troubleshoot complex issues, and implement solutions, often using tools like ticketing systems and monitoring software. Strong technical knowledge, leadership skills, and experience with application environments are essential for this role.

What job categories do people searching Manager Application Support Engineer jobs in New Mexico look for?

The top searched job categories for Manager Application Support Engineer jobs in New Mexico are:

What cities in New Mexico are hiring for Manager Application Support Engineer jobs?

Cities in New Mexico with the most Manager Application Support Engineer job openings:

Application Support

Santa Fe, NM • On-site

Robert Half
Recruiting and Staffing Services • 10K+ employees

Temporary

Posted 14 days ago


Job description

We are looking for an Application Support Engineer to provide hands-on administration and user support for a mission-critical academic software platform at a higher education institution in Santa Fe, New Mexico.

Remote work schedule may be available, local applicant preferred

This Long-term Contract position is ideal for a technology specialist who excels at solving application issues, guiding end users, and maintaining reliable system access in a collaborative campus environment.

The role will partner with faculty, academic leaders, and staff to keep the platform running smoothly, support related data and workflow activities, and contribute to effective application use across the institution.


Responsibilities:

• Oversee day-to-day administration of the institution’s cloud-based syllabus management system, ensuring stable performance and dependable user access.

• Update and maintain shared syllabus templates, published content, and configuration settings to support academic consistency.

• Plan and execute recurring syllabus setup activities, including annual rollovers, releases, and system-wide updates.

• Respond to support requests from faculty, deans, and staff by diagnosing issues, resolving problems, and providing clear guidance.

• Administer user roles, permissions, and account access while processing security-related requests accurately and promptly.

• Support course, curriculum, and program data activities, including entry, validation, and approval-related workflow coordination.

• Provision application access for new faculty and administrators as part of onboarding and ongoing user support.

• Work closely with academic departments and institutional leadership to encourage effective platform adoption and address operational needs.

• Contribute to related enterprise application administration tasks as needed, including support connected to the ongoing Workday implementation initiative.

• Create and refine documentation, procedures, and support practices to improve consistency and efficiency.

Other duties as needed

Interviews are currently being scheduled, for immediate consideration please apply


The successful applicant will have:

• At least 2 years of experience supporting, administering, or maintaining business, academic, or enterprise software applications.

• Proven ability to investigate technical issues, resolve user problems, and deliver a high level of customer service.

• Experience managing application access, security permissions, and role-based user administration.

• Strong written and verbal communication skills with the ability to assist both technical and non-technical users effectively.

• Comfortable handling data entry, system configuration, and workflow-driven administrative tasks with accuracy.

• Ability to manage multiple requests independently, organize priorities, and work effectively with limited supervision.

• Familiarity with cloud-based SaaS platforms and general application support best practices.

• Background in higher education or exposure to platforms such as Workday, Ellucian Banner, or similar systems is preferred.


Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948