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Manager Application Support Engineer Jobs in New Mexico

Optomec Inc

Customer Support Engineer

Albuquerque, NM · On-site

Keep accurate records of customer interactions, technical issues, and resolutions in the CRM system ... Support Engineers. Requirements * Associate's degree in Engineering or a related field or ...

Optomec, Inc

Customer Support Engineer

Albuquerque, NM · On-site

Keep accurate records of customer interactions, technical issues, and resolutions in the CRM system ... Support Engineers. Requirements * Associate's degree in Engineering or a related field or ...

Faith Comes By Hearing

Cloud Supervisor

Albuquerque, NM · On-site

$72K/yr

... engineers, application support staff, DevOps, and development teams to assess system health ... Strong leadership and communication skills, capable of managing interdisciplinary teams and ...

KēSTA I.T.

Desktop Support Engineer

Santa Fe, NM

$30 - $37.50/hr

Manage user accounts, passwords, and permissions using Active Directory and Microsoft Entra ID ... Support printers, scanners, conference room technology, and other end-user equipment. * Document ...

Cardinal Health

... engineers. This role bridges the gap between complex billing architecture and operational ... Lead and manage day-to-day SAP Run operations for the S/4HANA system supporting the BRIM ...

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All JobsApplication Support Engineer JobsManager Application Support Engineer JobsManager Application Support Engineer Jobs in New Mexico

Manager Application Support Engineer information

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

What are popular job titles related to Manager Application Support Engineer jobs in New Mexico? For Manager Application Support Engineer jobs in New Mexico, the most frequently searched job titles are:
What job categories do people searching Manager Application Support Engineer jobs in New Mexico look for? The top searched job categories for Manager Application Support Engineer jobs in New Mexico are:
What cities in New Mexico are hiring for Manager Application Support Engineer jobs? Cities in New Mexico with the most Manager Application Support Engineer job openings:
Manager Application Support Engineer jobs near you

Desktop Support Engineer

Hexaware Technologies, Inc

Albuquerque, NM • On-site

Other

Re-posted 3 hours ago

Job description

Position: Desktop Support Engineer

Location: Albuquerque, NM 87107 (Onsite)

Hiring: Fulltime with Hexaware Technologies

Summary

The Desktop Support Engineer will provide onsite and remote Level 2 support for end-user devices, hardware, software, network connectivity, office moves, reimaging, print services, AV/conference rooms, lab computing, server rooms, and IT closets. The role involves troubleshooting, configuration, deployments, repairs, patching, asset updates, vendor coordination, and smart hands support under client and Global IT direction.

Key Responsibilities

  • Provide Level 2 deskside and remote support for hardware, software, account, VPN, authentication, and end-user issues.
  • Configure, manage, repair, reimage, and validate end-user devices, including BIOS, OS, drivers, applications, and security settings.
  • Use approved tools for remote diagnostics, patching, software upgrades, and system compliance verification.
  • Perform device reimaging, data backup/restore, OneDrive sync validation, and re-encryption.
  • Support office moves, device disconnect/reconnect, network validation, and asset/CMDB updates.
  • Provide dispatch support for non-dedicated sites and coordinate with vendors, OEMs, and third parties.
  • Implement approved changes, decommission devices, manage spares, and maintain bench inventory.
  • Provide smart hands support for network infrastructure such as switches, routers, firewalls, SD-WAN, Wi-Fi access points, cabling, patching, and circuit troubleshooting.
  • Support server rooms, IT closets, rack/stack activities, cabling, labeling, power checks, UPS, cooling, and physical inventory updates.
  • Assist with conference room and AV technologies, including Teams Rooms, displays, cameras, microphones, cabling, mounting, and meeting support.
  • Support GMP and non-GMP lab computing environments with diagnostics, device swaps, connectivity checks, and compliance activities.
  • Provide printer and scanner support, including installation, relocation, queue management, troubleshooting, vendor escorting, and escalation.

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