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Support Developer Jobs in New Mexico (NOW HIRING)

Oracle Corporation

Senior Support Engineer

Anthony, NM · On-site

The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...

Oracle

Senior Support Engineer

Anthony, NM · On-site

The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...

Optomec Inc

Customer Support Engineer

Albuquerque, NM · On-site

Description Highly skilled and motivated Customer Support Engineer to play a crucial role in ensuring the optimal functioning of our cutting-edge systems. You will be responsible for the installation ...

Oracle

Senior Support Engineer

Anthony, NM · On-site

The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...

Oracle Corporation

Senior Support Engineer

Anthony, NM · On-site

The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...

Oracle

Senior Support Engineer

Anthony, NM · On-site

The Hardware Systems Engineer is responsible for diagnosing, testing, repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a core member of ...

KēSTA I.T.

Desktop Support Engineer

Santa Fe, NM · On-site

$30 - $37.50/hr

Mid-Level Desktop Support Consultant Location: Santa Fe, New Mexico (Onsite) Job Type: Contract Experience Level: Mid-Level (3-5+ Years) Position Overview KēSTA I.T. is seeking a skilled and ...

Robert Half

Application Support

Santa Fe, NM · On-site

We are looking for an Application Support Engineer to provide hands-on administration and user support for a mission-critical academic software platform at a higher education institution in Santa Fe ...

Amazon

IT Support Engineer II, OTS

Albuquerque, NM · On-site

As an IT Support Engineer II, you will use your technical knowledge and specialized skills to support, build, implement, and improve technology solutions across sites in a defined geographical area.

TechSource, LLC.

Engineering Technologist

Los Alamos, NM · On-site

$80K - $130K/yr

Support engineers and technicians with assembly, installation, testing, maintenance, and troubleshooting of Scorpius systems and equipment. * Interpret engineering drawings, specifications ...

New

Salas O'Brien

Engineering Technologist

Los Alamos, NM · On-site

$80K - $130K/yr

Support engineers and technicians with assembly, installation, testing, maintenance, and troubleshooting of Scorpius systems and equipment. * Interpret engineering drawings, specifications ...

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How much do support developer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for support developer in New Mexico is $65.23, according to ZipRecruiter salary data. Most workers in this role earn between $44.28 and $77.60 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in New Mexico?

For Support Developer jobs in New Mexico, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in New Mexico look for?

The top searched job categories for Support Developer jobs in New Mexico are:

What cities in New Mexico are hiring for Support Developer jobs?

Cities in New Mexico with the most Support Developer job openings:

Support Developer jobs near you

Desktop Support Engineer

Hexaware Technologies, Inc

Albuquerque, NM • On-site

Other

Re-posted 12 days ago

Job description

Position: Desktop Support Engineer

Location: Albuquerque, NM 87107 (Onsite)

Hiring: Fulltime with Hexaware Technologies

Job Summary

The Desktop Support Engineer –will provide onsite and remote technical support for end users, desktops, laptops, software, peripherals, printers, conference-room equipment, and basic network connectivity. The engineer will resolve common IT issues, support device deployments and replacements, maintain asset records, and escalate complex issues to Level 2 or specialized support teams.

 

Key Responsibilities:

  • Provide deskside and remote support for hardware, software, account access, VPN, MFA, authentication, and connectivity issues.
  • Troubleshoot Windows desktops, laptops, monitors, docking stations, printers, scanners, and other peripherals.
  • Configure and deploy standard devices, operating systems, applications, drivers, and security tools.
  • Assist with password resets, account lockouts, Microsoft 365, Outlook, Teams, OneDrive, and shared-drive access.
  • Perform basic device replacements, reimaging, data backup and restore, and OneDrive synchronization checks.
  • Support office moves by disconnecting, reconnecting, and validating workstations and network connections.
  • Provide basic printer, scanner, conference-room, Teams Room, display, camera, and microphone support.
  • Perform basic cable checks, equipment labeling, inventory updates, and other smart-hands activities under supervision.
  • Maintain accurate ticket, asset, inventory, and CMDB records.
  • Coordinate with vendors and escalate unresolved issues to Level 2, infrastructure, or specialized support teams.
  • Follow established IT procedures, security standards, change-management processes, and service-level requirements.

Required Qualifications:

  • 3 years of experience in desktop support, help desk, or IT support.
  • Experience supporting Windows desktops and laptops.
  • Basic knowledge of Microsoft 365, Active Directory, VPN, Wi-Fi, printers, and hardware troubleshooting.
  • Experience using ticketing systems and documenting technical issues.
  • Strong customer-service, communication, and problem-solving skills.
  • Ability to work onsite and handle standard IT equipment.
  • CompTIA A+, ITIL, or Microsoft certifications are preferred.

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