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Support Developer Jobs in New Mexico (NOW HIRING)

HX5 LLC

Test Support Technician

Albuquerque, NM · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Test Support Technician Engineering Technician II Kirtland AFB Albuquerque, NM HX5 is an award-winning provider of engineering, research and development, and technical services to clients such as ...

Edgewaterit

DevOps Engineer

Albuquerque, NM · On-site

$95 - $135/hr

Overview Edgewater Federal Solutions is seeking a DevOps Engineer to support a major national laboratory. We are seeking a skilled DevOps Engineer to join our development team responsible for ...

New

Teradata Corporation (SE)

Developer Advocate

Santa Fe, NM · On-site

$102 - $153/hr

  • Medical

  • Life

  • Retirement

Run and support community programs including office hours, workshops, webinars, DevTalk livestreams, meetups, and other developer engagement activities. * Answer developer questions, troubleshoot ...

New

Indica Labs

DevOps Engineer

Albuquerque, NM · On-site

$51.25 - $70/hr

  • Medical

  • Retirement

About Indica Labs Indica Labs is a leading developer of digital pathology software used in cancer ... Our work directly supports the advancement of medical applications that affect patient outcomes ...

Indica Labs

DevOps Engineer

Albuquerque, NM · On-site

$51.25 - $70/hr

  • Medical

  • Retirement

About Indica Labs Indica Labs is a leading developer of digital pathology software used in cancer ... Our work directly supports the advancement of medical applications that affect patient outcomes ...

Indica Labs, Inc.

DevOps Engineer

Albuquerque, NM · On-site

$90 - $130/hr

  • Medical

  • Retirement

About Indica Labs Indica Labs is a leading developer of digital pathology software used in cancer ... Our work directly supports the advancement of medical applications that affect patient outcomes ...

Indica Labs

DevOps Engineer

Albuquerque, NM

$51.25 - $70/hr

  • Medical

  • Retirement

About Indica Labs Indica Labs is a leading developer of digital pathology software used in cancer ... Our work directly supports the advancement of medical applications that affect patient outcomes ...

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Support Developer information

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How much do support developer jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for support developer in New Mexico is $65.23, according to ZipRecruiter salary data. Most workers in this role earn between $44.28 and $77.60 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in New Mexico?

For Support Developer jobs in New Mexico, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in New Mexico look for?

The top searched job categories for Support Developer jobs in New Mexico are:

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Support Developer jobs near you

Maximo Application Suite (MAS) Technical Engineer

EMCO Technologies

Las Cruces, NM • On-site

Full-time

Re-posted 18 days ago

Job description

We are seeking a highly skilled Maximo Application Suite (MAS) Technical Engineer with 8+ years of Maximo experience and advanced Linux proficiency. This role provides architectural leadership, technical direction, and hands-on implementation expertise to ensure a secure, scalable, and high-performing MAS environment supporting NASA’s Enterprise operations. The engineer will work closely with cross-organizational leadership, stakeholders, vendors, and technical teams to ensure consistent platform reliability and adherence to Enterprise integration standards.

*Must reside within 50 miles of a NASA Center.*

Key Responsibilities• Prepare and present project-related information to executive, leadership, and center teams.

• Lead installation, configuration, upgrades, patching, and troubleshooting activities for MAS.

• Extensive hands-on experience with BIRT reporting and Microsoft Power BI.

• Experience with Enterprise (multi-org, multi-site) reporting platforms and data segregation enforcement via Row-Level Security (RLS).

• Demonstrate advanced knowledge of IBM Maximo architecture, automation scripting, and the Maximo Integration Framework (MIF), including REST API integrations.

• Lead technical design of Enterprise integration architecture supporting NASA Enterprise systems.

• Lead implementation and configuration of secure API management and authentication standards.

• Define API messages, error handling, and monitoring strategies for integrations.

• Perform complex application configuration and develop automation scripts using Python, XML, JavaScript, and JSON.

• Demonstrate advanced knowledge of Linux operating systems and architecture.

• Develop and maintain complex scripting for MAS configurations across multiple environments.

• Configure and support Maximo Mobile, including SSO authentication implementations.

• Create application configurations in Maximo Mobile using the Maximo Application Framework (MAF) Configuration application to modify MAS configurations.

• Manage and support Maximo Application Suite user synchronization with Microsoft Entra ID.

• Demonstrate working knowledge of OpenShift Container Platform within Enterprise Maximo deployments.

• Perform data modeling to support Business Intelligence (BI) reporting needs.

• Utilize Jira Service Management (or comparable ticketing systems) to manage and track technical issues and service requests.

Basic Qualifications
  • Bachelor’s degree in Information Systems, Computer Science, Engineering, Facility/Asset Management, or related field
  • Minimum 8 years of experience in systems engineering or enterprise application support (TRIRIGA, MREF, or Maximo/MAS)
  • Strong hands-on experience administering TRIRIGA, MREF, or Maximo/MAS, including configuration and workflow management
  • Experience supporting multi-environment architectures (development, test, staging, production)
  • Proficiency in diagnosing application, database, and integration issues
  • Experience validating data integrity and supporting reporting enhancements
  • Experience supporting system upgrades, patches, and change deployments
  • Strong analytical, documentation, and problem-solving skills
  • Excellent communication skills with ability to support end users and collaborate across teams
  • High attention to detail and commitment to operational reliability
Preferred Qualifications• Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field.

• Minimum 8+ years of Maximo technical engineering experience.

• Demonstrated expertise in Maximo architecture, MIF, automation scripting, and API integrations.

• Expertise with reporting needs (BIRT, Power BI) and data modeling.

• Advanced Linux experience, including scripting, system operations, and performance management.

• Hands‑on experience with MAS installation, configuration, troubleshooting, and patching.

• Strong understanding of OpenShift, containerization, and enterprise MAS deployments.

• Working knowledge of Maximo Mobile, SSO solutions, and MAF configuration.

• Experience developing automation scripts using Python, XML, JavaScript, and JSON.

• Familiarity with secure API management and authentication frameworks.

• Strong written and verbal communication skills and proven ability to interface with cross‑functional technical and leadership teams.

• Experience using Jira Service Management or similar platforms for issue tracking.

Preferred Qualifications:

• Experience supporting NASA or other federal enterprise Maximo environments.

• Experience designing and maintaining Enterprise‑level integration architectures.

• Familiarity with MAS licensing models, user synchronization methods, or large‑scale environment deployments.

• Experience with performance tuning, high‑availability configurations, or MAS observability tools.

• Experience with IBM TRIRIGA and/or Maximo Real Estate and Facilities (MREF) module

• IBM Maximo Certifications: Certified Deployment Professional or IBM Certified Administrator.

Additional Requirements
  • Must be located within 50 miles of a NASA Center
Clearance Requirement
  • Must be able to obtain and maintain a Public Trust Clearance