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Manager Application Support Engineer Jobs in Illinois

Application Support Engineer

Chicago, IL · On-site

$55.41 - $64.16/hr

We are looking for an Application Support Engineer to provide reliable support for business ... Responsibilities: • Monitor, investigate, and resolve application issues while managing incoming ...

New

Production Support, Production Support Analyst, Incident Manager, Incident Coordinator, IT Major Incident Manager, Application Support Engineer, Support Engineer WHAT WE'LL TRUST YOU TO DELIVER:

Incident & Problem Management -- Triage, troubleshoot, and drive resolution of production incidents. Follow defined escalation procedures and contribute to root cause analysis and post-incident ...

Incident & Problem Management - Triage, troubleshoot, and drive resolution of production incidents. Follow defined escalation procedures and contribute to root cause analysis and post-incident ...

Production Support, Production Support Analyst, Incident Manager, Incident Coordinator, IT Major Incident Manager, Application Support Engineer, Support Engineer WHAT WE'LL TRUST YOU TO DELIVER:

Application Support Manager Job Location: Chicago, IL Position Type: 6 Months Contract then Perm ... Net technologies and digital engineering discipline. Critical incident may require weekend and/or ...

... application portfolio. Under the direction of the Manager of Support and Training, and with guidance from the Associate Director of Product, the Product Support Engineer bridges support and ...

... application portfolio. Under the direction of the Manager of Support and Training, and with guidance from the Associate Director of Product, the Product Support Engineer bridges support and ...

... the Sr Manager, Application Support and is part of the North America Applications team located in Marlborough, MA or Golden, CO and will be an on-site role. In this role, you will have the ...

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Manager Application Support Engineer information

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

What are the most commonly searched types of Application Support Engineer jobs in Illinois? The most popular types of Application Support Engineer jobs in Illinois are:
What cities in Illinois are hiring for Manager Application Support Engineer jobs? Cities in Illinois with the most Manager Application Support Engineer job openings:

Application Support Engineer

Robert Half

Chicago, IL • On-site

$55.41 - $64.16/hr

Temporary

This job post has expired today. Applications are no longer accepted.


Job description

We are looking for an Application Support Engineer to provide reliable support for business applications and workflow platforms in a dynamic environment. This Long-term Contract position focuses on resolving production issues, assisting end users, and improving the stability of workflow-driven processes. Based in Chicago, Illinois, this role suits someone who combines strong technical troubleshooting skills with a responsive, customer-focused approach.
Responsibilities:
• Monitor, investigate, and resolve application issues while managing incoming requests through a structured support queue.
• Build, maintain, and troubleshoot automated workflows, with a strong emphasis on Microsoft Power Automate solutions used in production.
• Provide front-line support to users by diagnosing problems, communicating updates clearly, and ensuring timely issue resolution.
• Support application environments that may include workflow tools such as Nintex and collaboration platforms like SharePoint and Microsoft Teams.
• Partner with technical and business stakeholders to identify root causes, document fixes, and reduce recurring incidents.
• Assist with user access, configuration, and environment support activities across enterprise platforms, including directories and connected systems.
• Track support trends, escalate complex issues when needed, and contribute to continuous improvement of application support processes.• Hands-on experience in application support within a production environment.
• Strong working knowledge of Microsoft Power Platform, especially Power Automate.
• Experience creating, maintaining, and troubleshooting workflow-based solutions.
• Exposure to Nintex is strongly preferred.
• Ability to manage a ticket queue and provide effective customer-facing technical support.
• Familiarity with SharePoint and Microsoft Teams is a plus.
• Understanding of enterprise technology environments, including tools such as Active Directory, Cisco technologies, Dell technologies, and computer hardware support.

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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948