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Wordpress Support Engineer Remote Jobs in Illinois

Teal Media

Senior WordPress Backend Developer

Chicago, IL · On-site +1

$115K - $135K/yr

Lead & Support the Team * Mentor developers across the team through thoughtful feedback, pairing ... Remote (US) Salary The salary range for this role is $115,000 - $135,000, commensurate with ...

Carefeed

Support Engineer

Chicago, IL · Remote

As a Support Engineer, you'll investigate and fix client issues, design and implement changes to ... You will regularly need to collate information from SQL databases, remote server logs and client ...

Carefeed

Support Engineer

Chicago, IL · On-site +1

As a Support Engineer, you'll investigate and fix client issues, design and implement changes to ... You will regularly need to collate information from SQL databases, remote server logs and client ...

Cleo (US)

Support Engineer I

Rockford, IL · On-site +1

$65K - $75K/yr

Position Overview The Support Engineer I serves as the first point of contact for Cleo customers ... Serve as the primary point of contact for customers via phone, email, chat, and remote support ...

ICF

Substation Physical Engineer - REMOTE

Chicago, IL · Remote

$101K - $129K/yr

Substation Physical Engineer - REMOTE Location: Remote US Ready to make a difference? ICF is ... Support client meetings, technical discussions, and project planning efforts * Participate in site ...

Turnblock.io

Software Engineer Remote (Web3)

Chicago, IL · Remote

$200K - $250K/yr

As a Software Engineer, you will be a core member of the team responsible for supporting the ... remote work. We built a highly skilled team of business and engineering minds who are working on ...

Sentinel

AV / IT Support Engineer

Deerfield, IL · On-site +1

$40 - $45/hr

Certifications in Microsoft Teams, Cisco Collaboration, or Crestron programming. * Experience with ... Experience supporting hybrid work environments and remote collaboration technologies . We focus on ...

Stryker

Senior Lead Data Engineer (Remote)

Chicago, IL · On-site +1

Remote As a Senior Lead, Data Engineering, you will serve as a technical leader who helps shape the ... Support the development of internal data products, APIs, and user-facing applications that simplify ...

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Wordpress Support Engineer Remote information

What are the key skills and qualifications needed to thrive as a WordPress Support Engineer remote, and why are they important?

To thrive as a Wordpress Support Engineer (Remote), you need strong knowledge of WordPress core, PHP, HTML/CSS, and troubleshooting skills, often backed by relevant experience or technical certifications. Familiarity with tools such as cPanel, MySQL, ticketing systems, and version control platforms like Git is typically required. Excellent communication, problem-solving abilities, and customer service orientation are key soft skills for supporting users and collaborating with remote teams. These skills ensure timely resolution of technical issues, high user satisfaction, and efficient remote workflows.

What are some common challenges faced by WordPress Support Engineers working remotely, and how can they be effectively managed?

One of the main challenges faced by remote WordPress Support Engineers is effective communication across different time zones and ensuring timely resolution of customer issues. Remote engineers often work independently, so it's important to stay organized, proactively document solutions, and manage time efficiently. Utilizing collaboration tools like Slack, project management platforms, and detailed ticketing systems can help maintain clear communication with both customers and internal teams. Regular check-ins and knowledge-sharing among team members also foster a supportive remote work environment.

What does a WordPress Support Engineer do when working remotely?

A WordPress Support Engineer working remotely is responsible for assisting users with technical issues related to WordPress websites, including troubleshooting site errors, resolving plugin or theme conflicts, and providing guidance on best practices. They often communicate with clients via email, chat, or ticketing systems, and may also perform routine maintenance tasks such as updates and backups. Remote WordPress Support Engineers need strong problem-solving skills, excellent communication abilities, and a solid understanding of WordPress core, plugins, and hosting environments.

What are the most commonly searched types of Wordpress Support Engineer jobs in Illinois?

The most popular types of Wordpress Support Engineer jobs in Illinois are:

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For Wordpress Support Engineer Remote jobs in Illinois, the most frequently searched job titles are:

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The top searched job categories for Wordpress Support Engineer Remote jobs in Illinois are:

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Cities in Illinois with the most Wordpress Support Engineer Remote job openings:

Wordpress Support Engineer Remote jobs near you

Senior WordPress Backend Developer

Teal Media

Chicago, IL • On-site, Remote

$115K - $135K/yr

Full-time

Re-posted 27 days ago

Job description

Who We Are

Teal Media is a full-service creative and design agency with a conscience. We believe purposeful design can transform organizations, inspire action, and enable progress. Our clients and nonprofit partners are committed to creating positive social change—and we pour every ounce of our passion and skill into helping them succeed.

We offer a variety of strategic, creative, and technical services, including brand strategy, web design and development, and creative support.

We're a woman-founded and woman-led firm with a team that reflects a broad range of lived experiences, backgrounds, and perspectives. At Teal, we value our people above all else and choose to work with partners and clients who share those values.

No recruiters, please.

Teal Media is looking for a Senior WordPress Backend Developer who's a thoughtful problem-solver and hands-on builder. This role is a client-facing technical lead who partners with designers, frontend developers, and strategists to architect, build, and evolve WordPress and other platforms for our clients. You bring years or decades of backend expertise, take ownership of technical decisions, and enjoy translating complex client needs into reliable, scalable solutions. You're confident when leading technical work, adaptable as projects evolve, and motivated by supporting mission-driven organizations.

What success looks like in this role
  • You translate ambiguous client needs into clear, actionable technical approaches.
  • You've worked at an agency or have other experience juggling multiple competing priorities.
  • You build trust with clients through clarity, responsiveness, and sound judgment.
  • You balance ideal technical solutions with real-world constraints (budget, timeline, team capacity).
  • You take ownership of outcomes, not just assigned tasks.
What You'll DoBuild & Deliver
  • Lead the architecture and development of custom web projects, primarily using open-source tools, with a strong focus on WordPress backend development (themes, plugins, and systems integrations).
  • Act as the lead developer on both new builds and ongoing support work, owning technical decisions and translating complex client needs into thoughtful, scalable solutions.
  • Take pride in building long-term, maintainable solutions.
  • Identify risks early and propose alternative approaches when needed.
Collaborate with Purpose
  • Act as a technical lead in client conversations, clearly explaining complex concepts in accessible terms.
  • Present tradeoffs and recommendations with confidence, helping clients make informed decisions.
  • Navigate ambiguity and challenging situations with professionalism and sound judgment.
Lead & Support the Team
  • Mentor developers across the team through thoughtful feedback, pairing, and code reviews.
  • Participate in hiring and evaluation of technical talent as needed.
  • Model strong communication, collaboration, and accountability within project teams.
Qualifications:
  • 10+ years of experience building with WordPress and other PHP tools, including deep expertise in custom themes, plugins, and WordPress architecture
  • Strong proficiency in PHP and modern backend development practices, including AI-based workflows.
  • Experience working in an agency or consulting environment, balancing multiple projects and priorities.
Location

Ideal Location: Remote (US)

Salary

The salary range for this role is $115,000 - $135,000, commensurate with experience and location.

At Teal, we use transparent salary bands to promote equity and clarity across our team. Final offers are based on a candidate's skills, experience, and demonstrated expertise within the scope of this role.

In addition, Teal offers a comprehensive benefits package, generous PTO, and a flexible, people-first workplace that supports balance and professional growth.

Application Instructions

Important: This position requires deep experience with WordPress backend development. In your cover letter, please describe your experience architecting and developing custom WordPress solutions, including themes, plugins, integrations, and content/editorial workflows. We'd also love to hear about a project you're especially proud of, your specific contributions to it, and how you approached key technical or client challenges along the way.

No recruiters, please.

Equal Opportunity Statement

If your experience doesn't exactly match the qualifications listed, but you believe you'd thrive in this role, we'd love to hear from you. Please apply and tell us why you're the right person for the job.

We strongly encourage individuals from historically marginalized communities to apply—including Black and Indigenous people, people of color, immigrants, women, LGBTQIA+ individuals, people with disabilities, neurodiverse individuals, and those who have been system-impacted.

Teal Media is an equal opportunity employer that values a diverse workforce and inclusive culture. We welcome applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, age, national origin, marital status, disability, and veteran status. We are not offering US visa sponsorship at this time.