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Mac Support Engineer Jobs in Illinois (NOW HIRING)

krg technology inc

Support Engineer

Chicago, IL

Support Engineer Location: Chicago, IL. Duration: FullTime 6-8 years of End User Support experience in handling Windows and Mac environment. Excellent Communication and Customer Service Skills ...

krg technology inc

Support Engineer

Chicago, IL

6-8 years of End User Support experience in handling Windows and Mac environment. Excellent Communication and Customer Service Skills preferably with experience in working for a Non-Profit ...

Forhyre

Desktop Support Engineer - L1

Downers Grove, IL · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You ... Hands-on experience with Windows/Linux/Mac OS environments * Working knowledge of office automation ...

SG Cap Trading

Linux Systems Engineer

Chicago, IL · On-site

Join our infrastructure team as a Linux Systems Engineer, where your expertise in Python, Bash, and ... Set up desktops, laptops, and virtual machines (Linux, Windows, Mac). Support SQL database ...

SG Cap Trading

Linux Systems Engineer

Chicago, IL

Linux Systems Engineer ID: 1018 Location: Chicago, IL More about this job > Description SG is a ... Set up desktops, laptops, and virtual machines (Linux, Windows, Mac). Support SQL database ...

Bright Mind Solutions LLC

Mac OS Developer

Chicago, IL · On-site

Mac OS Developer onsite in Downers Grove (Chicago) Illinois) local to Chicago onsite 5 days or ... Engineer to support the buildout and expansion of our enterprise macOS environment. This role is ...

MrBeast

Senior IT Support Engineer

Chicago, IL

The Role As Senior IT Support Engineer, you will own identity and access management operations and ... Experience managing Mac environments using FleetDM and Munki. * Experience deploying and supporting ...

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All JobsMac Support Engineer JobsMac Support Engineer Jobs in Illinois

Mac Support Engineer information

See Illinois salary details

$16

$38

$65

How much do mac support engineer jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for mac support engineer in Illinois is $38.64, according to ZipRecruiter salary data. Most workers in this role earn between $28.65 and $45.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Mac Support Engineer?

To thrive as a Mac Support Engineer, you need strong expertise in macOS troubleshooting, hardware repair, and network configuration, typically supported by relevant IT certifications such as Apple Certified Support Professional (ACSP). Familiarity with Apple Remote Desktop, Jamf, and other device management tools is commonly required. Exceptional problem-solving abilities, clear communication, and patience are vital soft skills for delivering effective support and guiding users. These skills ensure timely resolution of technical issues, minimize downtime, and enhance end-user satisfaction in Apple-centric environments.

What is a Mac Support Engineer?

A Mac Support Engineer is an IT professional who specializes in providing technical support for Apple Mac computers and related software and hardware. They troubleshoot issues, install and configure devices, manage updates, and help users with problems ranging from connectivity to security. These engineers often work in organizations where Macs are used extensively or for individuals who require expert assistance. Their responsibilities may also include maintaining networks, backing up data, and ensuring the overall health and performance of Mac systems.

What is the difference between Mac Support Engineer vs Mac Technician?

AspectMac Support EngineerMac Technician
CertificationsApple Certified Support Professional (ACSP), Apple Certified Mac Technician (ACMT)Apple Certified Mac Technician (ACMT), other hardware certifications
Work EnvironmentHelp desks, corporate IT support, remote troubleshootingRepair shops, on-site hardware repairs, retail stores
ResponsibilitiesSoftware troubleshooting, user support, system configurationHardware repairs, diagnostics, component replacements
Industry UsageIT support departments, enterprise environmentsAuthorized service providers, retail Apple stores

The main difference between a Mac Support Engineer and a Mac Technician lies in their focus. Mac Support Engineers primarily handle software issues, user support, and system configuration in IT environments. In contrast, Mac Technicians focus on hardware repairs and diagnostics. Both roles require Apple certifications and are essential in different stages of Apple device support and maintenance.

What are some common challenges Mac Support Engineers face when supporting a mixed operating system environment?

Mac Support Engineers often work in environments where macOS devices need to seamlessly integrate with Windows or Linux systems. Common challenges include ensuring compatibility with enterprise applications, managing file sharing between different operating systems, and troubleshooting network or security issues unique to mixed environments. Successful engineers stay up to date with cross-platform tools and maintain strong communication with IT colleagues to resolve issues efficiently. Collaboration and a proactive approach are key to overcoming these technical hurdles and ensuring a smooth user experience.
What are popular job titles related to Mac Support Engineer jobs in Illinois? For Mac Support Engineer jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Mac Support Engineer jobs in Illinois look for? The top searched job categories for Mac Support Engineer jobs in Illinois are:
Mac Support Engineer jobs near you
Infographic showing various Mac Support Engineer job openings in Illinois as of August 2026, with employment types broken down into 93% Full Time, 2% Part Time, and 5% Contract. Highlights an 88% In-person, 5% Hybrid, and 7% Remote job distribution, with an average salary of $80,361 per year, or $38.6 per hour.

Support Engineer

krg technology inc

Chicago, IL

Full-time

Re-posted 16 days ago

Job description

Company Description

Job Title : Support Engineer

Location: Chicago, IL.

Duration: FullTime

Job Description:

6-8 years of End User Support experience in handling Windows and Mac environment.

Excellent Communication and Customer Service Skills preferably with experience in working for a Non-Profit Organization.

Experience in working with offshore teams

Providing white gloves IT service to C-level executives.

Additional Information

All your information will be kept confidential according to EEO guidelines.

KRG Technologies logo

About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

Social media

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