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Desktop Engineer Jobs in Illinois (NOW HIRING)

Iron Systems, Inc

Desktop Engineer L1

Deerfield, IL · On-site

Iron Systems, Inc is seeking a Desktop Engineer L1 to manage desktop device incidents and provide support for hardware and software issues. The role involves overseeing desktop device configurations ...

Iron Systems, Inc

Desktop Engineer L1

Deerfield, IL · On-site

Iron Systems, Inc is seeking a Desktop Engineer L1 to manage and support desktop devices for their users. The role involves handling incidents related to hardware, software, and connectivity ...

LRS

Sr. Desktop Engineer

Chicago, IL · Hybrid

$45 - $65/hr

LRS Consulting Services is seeking a Senior Desktop Engineer to join a collaborative, tight-knit IT operations team supporting a mid-sized, globally distributed organization. This role is responsible ...

Service Global, Inc

Desktop Engineer L1

Deerfield, IL · On-site

Job Responsibilities: • Manage desktop device (hardware, software, and connectivity) incidents through to resolution. • Manage IMAC and deskside support services. • Manage hard and soft break ...

Service Global, Inc

Desktop Engineer L1

Deerfield, IL · On-site

Job Responsibilities: • Manage desktop device (hardware, software, and connectivity) incidents through to resolution. • Manage IMAC and deskside support services. • Manage hard and soft break ...

krg technology inc

desktop support

Quincy, IL · On-site

Deskside Engineer Location: Quincy, IL. Duration : Contract For Deskside Engineer: Desk Side Engineer * Identify tickets that should be project and provide info to the Project Management team * Asset ...

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Desktop Engineer information

See Illinois salary details

$10

$43

$79

How much do desktop engineer jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for desktop engineer in Illinois is $43.80, according to ZipRecruiter salary data. Most workers in this role earn between $27.02 and $56.15 per hour, depending on experience, location, and employer.

How much do desktop engineers make?

Desktop engineers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, certifications, and the complexity of the environment they support. Salaries can vary based on the industry and geographic location, with higher wages often found in urban areas and for those with specialized skills in troubleshooting, hardware, and software support.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What is a desktop engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a desktop engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

What are some common challenges faced by desktop engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.
More about Desktop Engineer jobs
What are the most commonly searched types of Desktop Engineer jobs in Illinois? The most popular types of Desktop Engineer jobs in Illinois are:
What are popular job titles related to Desktop Engineer jobs in Illinois? For Desktop Engineer jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Desktop Engineer jobs in Illinois look for? The top searched job categories for Desktop Engineer jobs in Illinois are:
What are popular job titles related to Desktop Engineer jobs in IL? For Desktop Engineer jobs in IL, the most frequently searched job titles are:
Desktop Engineer jobs near you

Desktop Engineer

Hexaware Technologies, Inc

Rosemont, IL • On-site

Other

Posted 22 days ago

Job description

Position: Desktop Engineer

Location: Rosemont, IL 60018 (Onsite)

Hiring: Fulltime with Hexaware Technologies

Key Responsibilities:

  • Image, configure, deploy, and maintain desktop and laptop computers.
  • Install, upgrade, and support Windows operating systems and standard business applications.
  • Troubleshoot and resolve hardware issues involving desktops, laptops, monitors, docking stations, and peripherals.
  • Diagnose and resolve software-related issues, including operating system errors, application failures, and connectivity problems.
  • Configure, install, and troubleshoot network and local printers.
  • Provide technical support to end users via phone, email, remote support tools, and in-person assistance.
  • Manage user accounts, passwords, and permissions in Active Directory and Microsoft 365 environments.
  • Install and configure hardware upgrades and replacement components as needed.
  • Document support activities, incidents, and resolutions in the ticketing system.
  • Escalate complex technical issues to appropriate teams when necessary.
  • Maintain inventory of IT assets, including computers, monitors, printers, and accessories.
  • Follow established IT policies, procedures, and security standards.

Required Qualifications:

  • 2+ years of desktop support, help desk, or technical support experience.
  • Experience imaging and deploying computers using standard imaging tools and processes.
  • Strong knowledge of Windows operating systems and Microsoft Office applications.
  • Experience troubleshooting desktops, laptop, hardware, and software issues.
  • Experience configuring and supporting printers, scanners, and related peripherals.
  • Basic understanding of networking concepts, including TCP/IP, DNS, DHCP, and wireless connectivity.
  • Experience with Active Directory user administration.
  • Strong communication and customer service skills.
  • Ability to prioritize multiple support requests and meet service-level expectations.

Preferred Qualifications:

  • Experience with Microsoft 365 administration.
  • Familiarity with endpoint management tools such as Microsoft Intune, SCCM, or similar platforms.
  • CompTIA A+, Network+, or other relevant certifications.
  • Experience working in an enterprise IT environment.

Physical Requirements:

  • Ability to lift and move computer equipment up to 50 pounds.
  • Ability to walk, bend, and perform workstation setups as needed.

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