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Desktop Systems Engineer Jobs in Illinois (NOW HIRING)

This role supports customer systems infrastructure and desktop computing through Impact's incident ... Provide a technical engineering interface with customers * Review system requirements and ...

This role supports customer systems infrastructure and desktop computing through Impact's incident ... Provide a technical engineering interface with customers * Review system requirements and ...

This role supports customer systems infrastructure and desktop computing through Impact's incident ... Provide a technical engineering interface with customers * Review system requirements and ...

This role supports customer systems infrastructure and desktop computing through Impact's incident ... Provide a technical engineering interface with customers * Review system requirements and ...

Systems Engineer

Chicago, IL · Remote

$95K - $130K/yr

Remote Job Id: 13690-CPAW # of Openings: 1 Auria Innovations is seeking a talented Systems Engineer to design and test web, mobile, and desktop applications for aerospace mission planning and ...

Systems Engineer Job Locations US-IL-O'Fallon ID 2026-4370 Category Defense Type Full Time Overview ... Most positions require ability to work on desktop or laptop computer for extended periods of time ...

Amyx is seeking a Systems Engineer to join our Dept. of Defense client at Scott Air Force Base in O ... Most positions require ability to work on desktop or laptop computer for extended periods of time ...

Overview Amyx is seeking a Systems Engineer to join our Dept. of Defense client at Scott Air Force ... Most positions require ability to work on desktop or laptop computer for extended periods of time ...

Experience with desktop support, client services, or other user interaction * Experience with ... systems scripting * A documented history of hard work and engineering excellence Preferred:

The Senior Systems Engineer will be responsible for designing and supporting a wide range of ... Microsoft-based server and desktop design and support * Microsoft/Office 365 * Sophos Security ...

The Senior Systems Engineer will be responsible for designing and supporting a wide range of ... Microsoft-based server and desktop design and support * Microsoft/Office 365 * Sophos Security ...

Senior Systems Engineer

Des Plaines, IL · Hybrid

$100K - $120K/yr

Paid time off * Training & development The Senior Systems Engineer will be responsible for ... Microsoft-based server and desktop design and support * Microsoft/Office 365 * Sophos Security ...

A strong technical background and strong process focus on managing the end point systems and ... Manage Azure Virtual Desktop (AVD) environment including Creating Images, deploy VMs, and monitor ...

A strong technical background and strong process focus on managing the end point systems and ... Manage Azure Virtual Desktop (AVD) environment including Creating Images, deploy VMs, and monitor ...

Systems Engineer II

Arlington Heights, IL · On-site

$41.64 - $64.54/hr

Systems Engineer II - Enterprise File Transfer & Infrastructure Integration Engineer * Location ... Work with infrastructure, desktop engineering, and cybersecurity teams to validate policy ...

Linux Systems Engineer ID: 1018 Location: Chicago, IL More about this job > Description SG is a ... Set up desktops, laptops, and virtual machines (Linux, Windows, Mac). Support SQL database ...

Systems Engineer

Schaumburg, IL · On-site

$65K - $80K/yr

Cyber Advisors (CA) based in Schaumburg, is looking for an experienced Systems Engineer. CA is a ... Broad knowledge of Windows Desktop OS & MS Office Suites * Experience with network security, anti ...

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Desktop Systems Engineer information

See Illinois salary details

$10

$43

$79

How much do desktop systems engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop systems engineer in Illinois is $43.80, according to ZipRecruiter salary data. Most workers in this role earn between $27.02 and $56.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Systems Engineer, and why are they important?

To thrive as a Desktop Systems Engineer, you need expertise in operating systems (Windows, macOS, Linux), hardware troubleshooting, and a relevant degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with deployment tools (SCCM, Intune), scripting languages (PowerShell, Bash), and ticketing systems is typically required. Strong problem-solving abilities, customer service orientation, and effective communication are standout soft skills in this role. These skills and qualifications ensure efficient support, system reliability, and a positive user experience in dynamic IT environments.

What are some common challenges faced by Desktop Systems Engineers, and how can they be addressed?

Desktop Systems Engineers often encounter challenges such as managing diverse hardware and software environments, ensuring seamless software updates, and troubleshooting complex end-user issues. Proactive communication with users, maintaining thorough documentation, and staying current with new technologies are crucial strategies for overcoming these hurdles. Additionally, collaborating with IT security and network teams helps ensure systems remain secure and compliant with organizational standards.

What does a Desktop Systems Engineer do?

A Desktop Systems Engineer is responsible for designing, implementing, and maintaining computer desktop environments within an organization. They manage software installations, hardware configurations, and ensure that all desktop systems are secure and operating efficiently. Additionally, they troubleshoot technical issues, deploy updates, and support end-users to maintain productivity. Their role is crucial for ensuring that IT infrastructure runs smoothly and securely.

What is the difference between Desktop Systems Engineer vs Network Administrator?

AspectDesktop Systems EngineerNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user devices, desktops, laptops, troubleshooting hardware/software issuesNetwork infrastructure, routers, switches, network security
Primary ResponsibilitiesDeploying, configuring, maintaining desktop systems and user supportManaging network operations, security, and connectivity

The Desktop Systems Engineer focuses on end-user hardware and software support, ensuring desktops and laptops operate efficiently. In contrast, the Network Administrator manages network infrastructure, ensuring connectivity and security. Both roles require technical certifications and work in IT environments, but their core responsibilities differ significantly.

What are popular job titles related to Desktop Systems Engineer jobs in Illinois? For Desktop Systems Engineer jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Desktop Systems Engineer jobs in Illinois look for? The top searched job categories for Desktop Systems Engineer jobs in Illinois are:
Infographic showing various Desktop Systems Engineer job openings in Illinois as of May 2026, with employment types broken down into 25% Full Time, 53% Part Time, and 22% Contract. Highlights an 88% Physical, 11% Hybrid, and 1% Remote job distribution, with an average salary of $91,107 per year, or $43.8 per hour.
Systems Engineer

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Impact Networking rating

6.7

Company rating: 6.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

136th of 204 rated it services


Job description

Built on service. Powered by people.
Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first.
What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We've built something special, but we're far from finished. The people who join Impact now will help define what comes next.
Overview
The TOC Systems Engineer will be part of the Impact Networking Managed IT organization under Service Operations.
This role supports customer systems infrastructure and desktop computing through Impact's incident, request, and change management processes, partnering with end users, internal teams, and third-party vendors to restore service and complete server and workstation work.
You will assess capacity across server, storage, and workstation environments; maintain system documentation and diagrams; support lifecycle and capacity projects; and perform root cause analysis for core-level events, recommending preventive actions.
Our North Star: Client Centricity

Responsibilities
  • Provide world-class customer support and technical expertise for Impact Networking customer environments
  • Handle server, workstation, and application incidents, change orders, and service requests through restoration, resolution, and closure; coordinate with customers, internal teams, and external vendors as needed
  • Customer and core infrastructure monitoring:
    • Learn alarm management platforms, functions, and terminology
    • Verify validity of alarms and follow troubleshooting procedures as outlined
    • Work with remote locations on verification and resolution of alarms
  • Follow outlined procedures for customer notification and escalation
  • Provide a technical engineering interface with customers
  • Review system requirements and engineering concerns associated with customer requests (e.g., equipment configuration and operational impact)
  • Assist with backup and patch management issues
  • Perform system configuration changes in response to client issues
  • Perform root cause analysis on system and application problems
  • Identify chronic problems and take action to address root causes
  • Review logs and performance reports for emerging problems and initiate preventive actions
  • Build familiarity with the client base (customer intimacy)
  • Maintain technical expertise and required industry certifications; stay current with new and emerging technologies

Qualifications & Experience
  • 3+ years of industry experience in a production support role for an enterprise or managed service provider (MSP) environment
  • Solid operational support experience and technical troubleshooting skills
  • Strong working knowledge of virtualization technologies and integration with storage platforms
  • Experience supporting systems and desktop operating systems/technologies, including:
    • Windows Server
    • ESX/VMware
    • Windows Clusters
    • Active Directory
    • Network configuration (IP addressing, routing, DNS)
    • Cloud platforms (Microsoft Azure and Azure Virtual Desktop)
    • Backup and disaster recovery tools (e.g., Datto)
    • SAN connectivity
  • Demonstrated experience:
    • ITIL and service management
    • N-Able RMM (or similar tools)
    • Knowledge of HaloPSA platform, preferred
    • Proficiency with documentation management platforms
    • Working knowledge of event and incident management systems (Incident, Change, and Request/RFI requirements)
    • Strong communication skills and customer-service focus
    • Excellent time-management and organizational skills
    • Excellent writing and verbal communication skills
    • Ability to work directly with customers to identify and resolve technical issues
    • Sound judgment, initiative, and ability to manage multiple priorities under pressure
  • Desirable education/certifications:
    • Microsoft Technology Associate (MTA): Windows Server Administration Fundamentals
    • Microsoft Certified Solutions Associate (MCSA): Windows Server
    • Microsoft Certified: Windows Server Hybrid Administrator Associate
    • Microsoft Certified: Modern Desktop Administrator Associate
    • Microsoft Certified: Identity and Access Administrator Associate
    • CompTIA Server+ and CompTIA Security+
    • Bachelor's degree in business management, Computer Science, or equivalent work experience
What Drives Impact
Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time.
Behaviors define what our values look like in action. Leaders are expected to model them; teams are expected to live them:
  • Innovation: We embrace change because innovation lives outside the comfort zone.
  • Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact.
  • Honesty: We are fiercely transparent and consistently honest.
  • Fun: We fuel work with fun, knowing life's too short for boring.
  • Low Ego: We champion ideas over titles, because brilliance knows no rank.
  • One Team: We win as a team, we lose as a team, we are one team.
Compensation
The typical base salary for this role is $90,000-$110,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs.
Impact may offer applicable incentive compensation plans depending on role and/or department.
Full compensation details can be discussed with an Impact Talent Acquisition team member at the start of the interview process.

Benefits We Take Pride In
    • 5-year Tiffany & Co. Gift Card, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards
    • Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave
    • Development and growth opportunities with on-going training & continued education reimbursement
    • 401(K) & retirement plans with complimentary financial advisory services
    • Comprehensive health, disability, life, dental, and vision plans

    For more information, visithttps://www.impactmybiz.com/careers/#benefits
    Work Authorization & Immigration Sponsorship

    Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in limited circumstances based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements.
    #LI-Onsite
    Employment Type: Full-Time