Support Engineer Location: Chicago, IL. Duration: FullTime 6-8 years of End User Support experience in handling Windows and Mac environment. Excellent Communication and Customer Service Skills ...
Support Engineer Location: Chicago, IL. Duration: FullTime 6-8 years of End User Support experience in handling Windows and Mac environment. Excellent Communication and Customer Service Skills ...
Support Engineer
Chicago, IL · Remote
As a Support Engineer, you'll investigate and fix client issues, design and implement changes to avoid future problems, and advocate for Carefeed's clients to the rest of the company. In this role ...
New
Support Engineer
Chicago, IL · Remote
As a Support Engineer, you'll investigate and fix client issues, design and implement changes to avoid future problems, and advocate for Carefeed's clients to the rest of the company. In this role ...
New
Support Engineer
Chicago, IL · On-site +1
As a Support Engineer, you'll investigate and fix client issues, design and implement changes to avoid future problems, and advocate for Carefeed's clients to the rest of the company. In this role ...
Support Engineer
Chicago, IL · On-site +1
As a Support Engineer, you'll investigate and fix client issues, design and implement changes to avoid future problems, and advocate for Carefeed's clients to the rest of the company. In this role ...
Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...
Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...
Product Support Engineer
Chicago, IL · On-site
Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...
Product Support Engineer
Chicago, IL · On-site
Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm ...
Production Support Engineer
$73K - $80K/yr
The Production Support Engineering team plays a key role at FIS Amount by ensuring production issues are managed efficiently and effectively. You will manage high-priority issues to resolution ...
Production Support Engineer
$73K - $80K/yr
The Production Support Engineering team plays a key role at FIS Amount by ensuring production issues are managed efficiently and effectively. You will manage high-priority issues to resolution ...
Production Support Engineer
Chicago, IL · On-site
$43.25 - $56.50/hr
About the Role As Production Support Engineer, you will be part of a multi-tiered support team whose primary responsibilities include minimizing downtime and optimizing production uptime. You will be ...
Production Support Engineer
Chicago, IL · On-site
$43.25 - $56.50/hr
About the Role As Production Support Engineer, you will be part of a multi-tiered support team whose primary responsibilities include minimizing downtime and optimizing production uptime. You will be ...
Java Support Engineer
Chicago, IL · On-site
Java Support Engineer Work Location: Chicago, IL 60604 Duration: 12+ Months Job Type: Contract Work Type: Onsite Summary: * We are seeking a highly skilled Java Support Engineer with 8+ years of ...
Quick apply
Java Support Engineer
Chicago, IL · On-site
Java Support Engineer Work Location: Chicago, IL 60604 Duration: 12+ Months Job Type: Contract Work Type: Onsite Summary: * We are seeking a highly skilled Java Support Engineer with 8+ years of ...
6-8 years of End User Support experience in handling Windows and Mac environment. Excellent Communication and Customer Service Skills preferably with experience in working for a Non-Profit ...
6-8 years of End User Support experience in handling Windows and Mac environment. Excellent Communication and Customer Service Skills preferably with experience in working for a Non-Profit ...
We are seeking a highly motivated, technically adept Trade Support Engineer. In this high-impact role, you'll collaborate directly with traders and developers to troubleshoot critical live trading ...
We are seeking a highly motivated, technically adept Trade Support Engineer. In this high-impact role, you'll collaborate directly with traders and developers to troubleshoot critical live trading ...
Production Support Engineer
Chicago, IL · On-site
$73K - $80K/yr
The Production Support Engineering team plays a key role at FIS ® Amount™ by ensuring production issues are managed efficiently and effectively. You will manage high-priority issues to resolution ...
Production Support Engineer
Chicago, IL · On-site
$73K - $80K/yr
The Production Support Engineering team plays a key role at FIS ® Amount™ by ensuring production issues are managed efficiently and effectively. You will manage high-priority issues to resolution ...
Managed Services Support Engineer, Oak Brook, IL Summary: This is a full time permanent Managed Services Support Engineer position. Looking for well-rounded technologists with experience working with ...
Managed Services Support Engineer, Oak Brook, IL Summary: This is a full time permanent Managed Services Support Engineer position. Looking for well-rounded technologists with experience working with ...
We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...
Quick apply
We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...
We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...
Quick apply
We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...
We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...
Quick apply
We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...
Development Support Engineer
$77K - $135K/yr
Partner with Product, Engineering, Operations, Support teams, and business stakeholders to improve operational stability and support processes. * Reduce avoidable escalations and recurring production ...
Development Support Engineer
$77K - $135K/yr
Partner with Product, Engineering, Operations, Support teams, and business stakeholders to improve operational stability and support processes. * Reduce avoidable escalations and recurring production ...
Development Support Engineer
Chicago, IL · On-site
$77K - $135K/yr
Partner with Product, Engineering, Operations, Support teams, and business stakeholders to improve operational stability and support processes. * Reduce avoidable escalations and recurring production ...
Development Support Engineer
Chicago, IL · On-site
$77K - $135K/yr
Partner with Product, Engineering, Operations, Support teams, and business stakeholders to improve operational stability and support processes. * Reduce avoidable escalations and recurring production ...
Production Support Engineer
$43.25 - $56.50/hr
We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the reliability performance and stability of our businesscritical ALTO platform As the highest tier of ...
Production Support Engineer
$43.25 - $56.50/hr
We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the reliability performance and stability of our businesscritical ALTO platform As the highest tier of ...
Senior Support Engineer
Mundelein, IL · On-site
$75K - $90K/yr
Senior Support Engineer Industry: Information Technology / Professional Services Location (City, State): Chicago, IL Assignment Type: Direct Hire Pay: $75,000 - $90,000 annually Work Schedule: Monday ...
Quick apply
Senior Support Engineer
Mundelein, IL · On-site
$75K - $90K/yr
Senior Support Engineer Industry: Information Technology / Professional Services Location (City, State): Chicago, IL Assignment Type: Direct Hire Pay: $75,000 - $90,000 annually Work Schedule: Monday ...
Production Support Engineer
$43.25 - $56.50/hr
We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the reliability performance and stability of our businesscritical ALTO platform As the highest tier of ...
Production Support Engineer
$43.25 - $56.50/hr
We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the reliability performance and stability of our businesscritical ALTO platform As the highest tier of ...
Support Engineer information
See Illinois salary details
$16.07 - $20.60
4% of jobs
$20.60 - $25.14
9% of jobs
$28.88 is the 25th percentile. Wages below this are outliers.
$25.14 - $29.67
14% of jobs
$29.67 - $34.20
15% of jobs
The median wage is $36.32 / hr.
$34.20 - $38.73
17% of jobs
$38.73 - $43.26
16% of jobs
$43.39 is the 75th percentile. Wages above this are outliers.
$43.26 - $47.79
9% of jobs
$47.79 - $52.33
7% of jobs
$52.33 - $56.86
4% of jobs
$56.86 - $61.39
3% of jobs
$61.39 - $65.92
1% of jobs
$16
$38
$65
How much do support engineer jobs pay per hour?
As of Jul 27, 2026, the average hourly pay for support engineer in Illinois is $38.64, according to ZipRecruiter salary data. Most workers in this role earn between $28.65 and $45.19 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Support Engineer, and why are they important?
To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.
What are Support Engineers?
Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.
What is the difference between Support Engineer vs Technical Support Specialist?
| Aspect | Support Engineer | Technical Support Specialist |
|---|---|---|
| Required Credentials | Typically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are common | Often similar credentials; certifications like CompTIA or vendor-specific ones are common |
| Work Environment | Involves troubleshooting complex technical issues, often in a technical or engineering team | Provides frontline support, often via phone, email, or chat, handling common user issues |
| Employer & Industry Usage | Used in IT, tech companies, and software firms for technical problem resolution | Common in customer service centers, IT support, and tech companies for user assistance |
Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.
How does a Support Engineer typically collaborate with other departments to resolve complex customer issues?
Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.
More about Support Engineer jobs
What are the most commonly searched types of Support Engineer jobs in Illinois? The most popular types of Support Engineer jobs in Illinois are:
What are popular job titles related to Support Engineer jobs in Illinois? For Support Engineer jobs in Illinois, the most frequently searched job titles are:
- Junior Network Security Analyst
- Storage Backup Engineer
- Contract Network Engineer Administrator
- Weekend Citrix Engineer
- Full Time Network Administrator
- Full Time Zendesk Administrator
- Evening Full Scope Polygraph Sponsorship
- Director Network Firewall Engineer
- Intern Ts Sci Full Scope Polygraph
- Network Engineering
What job categories do people searching Support Engineer jobs in Illinois look for? The top searched job categories for Support Engineer jobs in Illinois are:
What cities in Illinois are hiring for Support Engineer jobs? Cities in Illinois with the most Support Engineer job openings:
What are popular job titles related to Support Engineer jobs in IL? For Support Engineer jobs in IL, the most frequently searched job titles are:
Job description
Company Description
Job Title : Support Engineer
Location: Chicago, IL.
Duration: FullTime
Job Description:
6-8 years of End User Support experience in handling Windows and Mac environment.
Excellent Communication and Customer Service Skills preferably with experience in working for a Non-Profit Organization.
Experience in working with offshore teams
Providing white gloves IT service to C-level executives.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About KRG Technologies
Sourced by ZipRecruiter
KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Valencia, CA, US
Year founded
2003