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Senior Developer Support Engineer Jobs in Illinois

Senior Support Engineer

Mundelein, IL · On-site

$75K - $90K/yr

Senior Support Engineer Industry: Information Technology / Professional Services Location (City, State): Chicago, IL Assignment Type: Direct Hire Pay: $75,000 - $90,000 annually Work Schedule: Monday ...

Senior Developer

Schaumburg, IL · On-site

$120K - $145K/yr

Senior Developer About the Role The Senior Developer drives product development from concept ... Provide on-call support as necessary to ensure system reliability. * Effectively and professionally ...

DevOps Engineer

Chicago, IL · On-site

$54.25 - $74.50/hr

Senior DevOps Engineer Location: Chicago, IL (Hybrid) Employment Type: Full-Time Overview A financial services organization in Chicago, is seeking a Senior DevOps Engineer to support the development ...

Carefeed is the platform senior living and long-term care providers use to bring order, clarity ... As a Support Engineer, you'll investigate and fix client issues, design and implement changes to ...

Carefeed is the platform senior living and long-term care providers use to bring order, clarity ... As a Support Engineer, you'll investigate and fix client issues, design and implement changes to ...

... Senior level candidates considered with 5+ years' experience with proven ability to operate at an ... Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ...

... Senior level candidates considered with 5+ years' experience with proven ability to operate at an ... Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ...

Senior DevOps Engineer

Chicago, IL · On-site

$133K - $172K/yr

As a Senior DevOps Engin eer , you will be a key technical contributor responsible for designing ... Support and evolve cloudnative architectures, applying engineering principles such as abstraction ...

Senior DevOps Engineer

Riverwoods, IL · On-site

$135K - $173K/yr

As a Senior DevOps Engin eer , you will be a key technical contributor responsible for designing ... Support and evolve cloudnative architectures, applying engineering principles such as abstraction ...

Senior DevOps Engineer

Riverwoods, IL · On-site

$135K - $173K/yr

As a Senior DevOps Engin eer , you will be a key technical contributor responsible for designing ... Support and evolve cloudnative architectures, applying engineering principles such as abstraction ...

Senior DevOps Engineer

Riverwoods, IL

$135K - $173K/yr

As a Senior DevOps Engin eer , you will be a key technical contributor responsible for designing ... Support and evolve cloudnative architectures, applying engineering principles such as abstraction ...

Senior DevOps Engineer

Chicago, IL · On-site

$133K - $172K/yr

As a Senior DevOps Engin eer , you will be a key technical contributor responsible for designing ... Support and evolve cloudnative architectures, applying engineering principles such as abstraction ...

Senior Developer

Schaumburg, IL · On-site

$120 - $145/hr

The Senior Developer drives product development from concept through completion; architects ... Provide on-call support as necessary to ensure system reliability. * Effectively and professionally ...

Senior DevOps Engineer

Chicago, IL

$133K - $172K/yr

As a Senior DevOps Engin eer , you will be a key technical contributor responsible for designing ... Support and evolve cloudnative architectures, applying engineering principles such as abstraction ...

Senior DevOps Engineer

Chicago, IL · On-site

$133K - $172K/yr

Senior DevOps Engineer Company: Snapsheet Job Location: Remote Job Type: Full-time About Snapsheet ... Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well ...

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Senior Developer Support Engineer information

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Senior Support Engineer

Mundelein, IL • On-site

$75K - $90K/yr

Other

Medical, Dental, Vision, Retirement

Re-posted 8 days ago


Job description

Job Title: Senior Support Engineer

Industry: Information Technology / Professional Services

Location (City, State): Chicago, IL

Assignment Type: Direct Hire

Pay: $75,000 - $90,000 annually

Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM (occasional after-hours support as needed)

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Our client is a rapidly growing organization focused on delivering exceptional workplace experiences through innovative technology solutions and outstanding customer service. They foster a collaborative, fast-paced environment where employees have the opportunity to make a meaningful impact and contribute to ongoing growth and success.

Job Description:

We are seeking a Senior Support Engineer to provide advanced technical support and endpoint management for a growing organization. This individual will play a key role in supporting users, maintaining workplace technologies, troubleshooting technical issues, and ensuring a seamless experience across office and collaboration environments. The ideal candidate is hands-on, customer-focused, and experienced with Microsoft technologies, endpoint administration, and audiovisual support.

Key Responsibilities:

  • Serve as an escalation resource for complex desktop support and end-user technology issues.
  • Provide support for Windows devices, mobile technologies, peripherals, and productivity applications.
  • Manage the full lifecycle of endpoint devices, including deployment, configuration, maintenance, and replacement.
  • Administer and support Microsoft 365 technologies and related collaboration platforms.
  • Troubleshoot and maintain conference room, video conferencing, and audiovisual systems.
  • Support connectivity and networking issues involving Wi-Fi, VPN access, DNS, DHCP, and related technologies.
  • Coordinate with vendors regarding hardware procurement, repairs, warranties, and equipment installations.
  • Monitor endpoint performance and proactively resolve issues impacting users.
  • Support technology initiatives across multiple office locations as needed.
  • Promote endpoint security standards, device compliance, multifactor authentication, and access management best practices.
  • Develop and maintain technical documentation, support processes, and knowledge base resources.
  • Participate in projects focused on workplace technology enhancements, security improvements, and operational efficiency.

Qualifications:

  • 3-10 years of experience in desktop support, endpoint administration, IT operations, or a related technical support role.
  • Strong hands-on experience with Microsoft 365 administration.
  • Experience managing endpoints through Microsoft Intune or similar device management platforms.
  • Background supporting conference room technologies, collaboration tools, and audiovisual equipment.
  • Knowledge of Windows operating systems and enterprise support environments.
  • Understanding of networking fundamentals, including Wi-Fi, VPN, DNS, DHCP, and endpoint connectivity.
  • Strong troubleshooting, communication, and customer service skills.
  • Ability to prioritize competing demands and work effectively in a fast-paced environment.

Additional Details:

  • 100% onsite position located in Chicago.
  • High-visibility role interacting with employees, leadership teams, and external vendors.
  • Opportunity to support both day-to-day operations and long-term technology initiatives.
  • Interview process includes a phone interview followed by onsite meetings with leadership.

Perks:

  • Opportunity to join a growing organization with strong leadership support.
  • Exposure to a wide range of modern workplace technologies.
  • High-impact role with visibility across multiple departments.
  • Collaborative team environment with opportunities for professional growth.
  • Hands-on involvement in technology improvements and infrastructure initiatives.