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Manager Application Support Engineer Jobs in Alabama

ECS

Application Support Administrator

Huntsville, AL · On-site

Install investigative and analysis applications and manage requests for end-user access. * Offer ... supporting application personnel. * Intermediate problem analysis and problem-solving skills.

KEYENCE

Field Application Engineer '27

Birmingham, AL · On-site +1

$53K - $80K/yr

The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...

Leidos

Software Support Engineer

Huntsville, AL · On-site

$69K - $125K/yr

Collaborate with cross-functional teams, including SW product management, SW developers, system ... application process (i.e., ask you for money), nor will Leidos ever advance money as part of the ...

Leidos

Software Support Engineer

Huntsville, AL · On-site

As a Software Support Engineer, you will have the opportunity to use your troubleshooting skills to ... Collaborate with cross-functional teams, including SW product management, SW developers, system ...

Leidos

Software Support Engineer

Huntsville, AL · On-site

As a Software Support Engineer, you will have the opportunity to use your troubleshooting skills to ... Collaborate with cross-functional teams, including SW product management, SW developers, system ...

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All JobsApplication Support Engineer JobsManager Application Support Engineer JobsManager Application Support Engineer Jobs in Alabama

Manager Application Support Engineer information

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

What does a Manager Application Support Engineer do?

A Manager Application Support Engineer oversees the support and maintenance of software applications, ensuring their stability, performance, and availability. They coordinate support teams, troubleshoot complex issues, and implement solutions, often using tools like ticketing systems and monitoring software. Strong technical knowledge, leadership skills, and experience with application environments are essential for this role.

What are the most commonly searched types of Application Support Engineer jobs in Alabama?

The most popular types of Application Support Engineer jobs in Alabama are:

What are popular job titles related to Manager Application Support Engineer jobs in Alabama?

For Manager Application Support Engineer jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Manager Application Support Engineer jobs in Alabama look for?

The top searched job categories for Manager Application Support Engineer jobs in Alabama are:

What cities in Alabama are hiring for Manager Application Support Engineer jobs?

Cities in Alabama with the most Manager Application Support Engineer job openings:

Manager Application Support Engineer jobs near you

Application Support Engineer (Remote - US)

Madison, AL • On-site, Remote

Hexagon AB
501 - 1,000 employees
Learn more about Hexagon ABexternal

Full-time

Posted 16 days ago

Job description

Application Support Engineer (Remote - US)
Job Location (Short): Alpharetta, Georgia-USA | Bogotá, D.C., Distrito Capital de Bogotá-COL | Houston, Texas-USA | Madison, Alabama-USA | São Paulo, São Paulo-BRA
Workplace Type: Remote
Req Id: 3183
Responsibilities
Are you a problem solver, someone who enjoys troubleshooting and resolving complex issues? Octave is seeking a full-time Software Consultant to join their global support team. The role offers flexibility, with limited travel required, and the option to work from either home or any one of Octave's office locations.
  • Works as part of a global team to support customers by troubleshooting and resolving technically complex support issues related to Octave's Solutions and interfaces.
  • Regularly interacts with solution development and product ownership teams to investigate problems, discuss, and document design issues, and provide customer feedback.
  • Possesses strong interpersonal skills and effectively communicates with internal and external stakeholders.
  • Accurately documents support activities and outcomes; Maintains knowledge base.
  • Develops strong proficiencies in Customer Relationship Management systems.
  • Maintains adherence to customer service level agreements.
  • Develops technical documents, instructions, and training for internal and external purposes.
  • Keeps updated on current Octave's solution portfolio through training and sprint reviews.
  • May conduct customer training or work on service activities when required.

Education / Qualifications
  • As a minimum possess strong competency of Intergraph Smart3D with knowledge of additional Octave Solutions an advantage.
  • Communicate via the telephone, email, online video, and in person, employing excellent oral and written communication skills.
  • Experience with Azure DevOps
  • Experience participating in consulting functions and services.
  • Customer Service experience and ability.
  • Degree qualification in a Mechanical/Chemical Engineering or related discipline or equivalent industry experience.
  • Fluency in the basic technologies underlying the IT industry.

About Octave
Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.
Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.
Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.
Why work for Octave?
All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.
Everyone is welcome
At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.
Recruitment Fraud Alert
Octave posts all official job opportunities on either https://careers.octave.com/ or https://www.octave.com/about/careers and communicates only from email addresses ending in @octave.com. We never request payment or personal banking information during recruitment. No offers will ever be extended without a proper interview via Teams or in person, never done over email alone. If you suspect fraud, it probably is, and contact us at careers@octave.com

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