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Overnight Application Support Engineer Jobs in Alabama

KEYENCE

Field Application Engineer '27

Birmingham, AL · On-site +1

$53K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... and support customers and salespeople * Willingness to travel (60-100%), including overnight

Transform9

Production Support Engineer

Birmingham, AL · On-site

$39.25 - $51.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Production Support Engineer is the first line of defense - monitoring the platform, triaging ... application bugs * Escalate well-characterized issues to the appropriate engineering team with full ...

Ag

Senior Aerospace Customer Support Engineer

Mobile, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If you require assistance or an accommodation to complete your application, please contact us at ... value-adding support and services to our customers in the field of Maintenance Engineering ...

Harris

$60K - $70K/yr

Summary The Aumentum Technologies support team is seeking a Support Analyst to provide application ... Collaborate with customers and/or our product and engineering teams to document proposed ...

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All JobsApplication Support Engineer JobsOvernight Application Support Engineer JobsOvernight Application Support Engineer Jobs in Alabama

Overnight Application Support Engineer information

What is the difference between Overnight Application Support Engineer vs Application Support Analyst?

AspectOvernight Application Support EngineerApplication Support Analyst
CertificationsITIL, relevant vendor certificationsITIL, relevant vendor certifications
Work EnvironmentNight shifts, on-call support, data centersDay shifts, office or remote support
Industry UsageFinancial, banking, tech companies with 24/7 operationsVarious industries, including finance and tech
Primary FocusMaintaining and troubleshooting applications overnightMonitoring, troubleshooting, and user support during business hours

The Overnight Application Support Engineer primarily works night shifts to ensure application stability outside regular hours, often in data centers or critical systems. In contrast, the Application Support Analyst typically works during standard business hours, focusing on user support and issue resolution. Both roles require similar certifications and are vital in industries with 24/7 operations, but their work hours and specific responsibilities differ.

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Overnight Application Support Engineer jobs near you

Application Support Engineer (Remote - US)

Hexagon AB

Madison, AL • On-site, Remote

Full-time

Posted 4 days ago

Job description

Application Support Engineer (Remote - US)
Job Location (Short): Alpharetta, Georgia-USA | Bogotá, D.C., Distrito Capital de Bogotá-COL | Houston, Texas-USA | Madison, Alabama-USA | São Paulo, São Paulo-BRA
Workplace Type: Remote
Req Id: 3183
Responsibilities
Are you a problem solver, someone who enjoys troubleshooting and resolving complex issues? Octave is seeking a full-time Software Consultant to join their global support team. The role offers flexibility, with limited travel required, and the option to work from either home or any one of Octave's office locations.
  • Works as part of a global team to support customers by troubleshooting and resolving technically complex support issues related to Octave's Solutions and interfaces.
  • Regularly interacts with solution development and product ownership teams to investigate problems, discuss, and document design issues, and provide customer feedback.
  • Possesses strong interpersonal skills and effectively communicates with internal and external stakeholders.
  • Accurately documents support activities and outcomes; Maintains knowledge base.
  • Develops strong proficiencies in Customer Relationship Management systems.
  • Maintains adherence to customer service level agreements.
  • Develops technical documents, instructions, and training for internal and external purposes.
  • Keeps updated on current Octave's solution portfolio through training and sprint reviews.
  • May conduct customer training or work on service activities when required.

Education / Qualifications
  • As a minimum possess strong competency of Intergraph Smart3D with knowledge of additional Octave Solutions an advantage.
  • Communicate via the telephone, email, online video, and in person, employing excellent oral and written communication skills.
  • Experience with Azure DevOps
  • Experience participating in consulting functions and services.
  • Customer Service experience and ability.
  • Degree qualification in a Mechanical/Chemical Engineering or related discipline or equivalent industry experience.
  • Fluency in the basic technologies underlying the IT industry.

About Octave
Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.
Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.
Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.
Why work for Octave?
All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.
Everyone is welcome
At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.
Recruitment Fraud Alert
Octave posts all official job opportunities on either https://careers.octave.com/ or https://www.octave.com/about/careers and communicates only from email addresses ending in @octave.com. We never request payment or personal banking information during recruitment. No offers will ever be extended without a proper interview via Teams or in person, never done over email alone. If you suspect fraud, it probably is, and contact us at careers@octave.com

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