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Application Support Engineer Internship Jobs in Alabama

Austal USA LLC

General DoD Skillbridge Application

Mobile, AL · On-site

$15 - $19/hr

Internship duration availability * Current openings and training opportunities within Austal USA ... Engineering Support (Mechanical, Electrical, Structural) Program Highlights: Real-world, hands-on ...

KEYENCE

Field Application Engineer '27

Birmingham, AL · On-site +1

$53K - $80K/yr

The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...

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Application Support Engineer Internship information

What does an application support engineer intern do?

An Application Support Engineer Intern assists in maintaining, troubleshooting, and resolving issues related to software applications within a company. They work closely with users to identify problems, document solutions, and escalate complex issues to senior engineers when necessary. Interns often help with software installations, updates, and monitoring application performance. This role provides hands-on experience with technical problem-solving and customer support, making it a valuable stepping stone for a career in IT or software engineering.

What are the key skills and qualifications needed to thrive as an application support engineer intern?

To thrive as an Application Support Engineer Intern, you typically need foundational knowledge in computer science, troubleshooting, and basic programming, often supported by current enrollment in a relevant degree program. Familiarity with ticketing systems, databases (such as SQL), and monitoring tools, along with an understanding of operating systems, is important. Strong problem-solving skills, attention to detail, and effective communication help interns stand out in diagnosing and resolving technical issues. These skills and qualities are essential for providing reliable application support, ensuring user satisfaction, and learning quickly in a dynamic technical environment.

What are some typical projects or tasks an application support engineer intern can expect to work on during their internship?

As an Application Support Engineer Intern, you can expect to work on tasks like monitoring application performance, troubleshooting user-reported issues, documenting solutions, and assisting with software updates or deployments. You may also collaborate with development teams to escalate and resolve complex technical problems. Interns often gain exposure to ticketing systems, customer communications, and the process of root cause analysis, which are valuable for building foundational support skills in a real-world environment.

What are the most commonly searched types of Application Support Engineer jobs in Alabama?

The most popular types of Application Support Engineer jobs in Alabama are:

What are popular job titles related to Application Support Engineer Internship jobs in Alabama?

For Application Support Engineer Internship jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Application Support Engineer Internship jobs in Alabama look for?

The top searched job categories for Application Support Engineer Internship jobs in Alabama are:

Application Support Engineer Internship jobs near you

Application Support Engineer (Remote - US)

Madison, AL • On-site, Remote

Hexagon AB
501 - 1,000 employees
Learn more about Hexagon ABexternal

Full-time

Posted 22 days ago

Job description

Application Support Engineer (Remote - US)
Job Location (Short): Alpharetta, Georgia-USA | Bogotá, D.C., Distrito Capital de Bogotá-COL | Houston, Texas-USA | Madison, Alabama-USA | São Paulo, São Paulo-BRA
Workplace Type: Remote
Req Id: 3183
Responsibilities
Are you a problem solver, someone who enjoys troubleshooting and resolving complex issues? Octave is seeking a full-time Software Consultant to join their global support team. The role offers flexibility, with limited travel required, and the option to work from either home or any one of Octave's office locations.
  • Works as part of a global team to support customers by troubleshooting and resolving technically complex support issues related to Octave's Solutions and interfaces.
  • Regularly interacts with solution development and product ownership teams to investigate problems, discuss, and document design issues, and provide customer feedback.
  • Possesses strong interpersonal skills and effectively communicates with internal and external stakeholders.
  • Accurately documents support activities and outcomes; Maintains knowledge base.
  • Develops strong proficiencies in Customer Relationship Management systems.
  • Maintains adherence to customer service level agreements.
  • Develops technical documents, instructions, and training for internal and external purposes.
  • Keeps updated on current Octave's solution portfolio through training and sprint reviews.
  • May conduct customer training or work on service activities when required.

Education / Qualifications
  • As a minimum possess strong competency of Intergraph Smart3D with knowledge of additional Octave Solutions an advantage.
  • Communicate via the telephone, email, online video, and in person, employing excellent oral and written communication skills.
  • Experience with Azure DevOps
  • Experience participating in consulting functions and services.
  • Customer Service experience and ability.
  • Degree qualification in a Mechanical/Chemical Engineering or related discipline or equivalent industry experience.
  • Fluency in the basic technologies underlying the IT industry.

About Octave
Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.
Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.
Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.
Why work for Octave?
All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.
Everyone is welcome
At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.
Recruitment Fraud Alert
Octave posts all official job opportunities on either https://careers.octave.com/ or https://www.octave.com/about/careers and communicates only from email addresses ending in @octave.com. We never request payment or personal banking information during recruitment. No offers will ever be extended without a proper interview via Teams or in person, never done over email alone. If you suspect fraud, it probably is, and contact us at careers@octave.com

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