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Manager Systems Support Engineer Jobs in Alabama

Integration Systems

Field Support Engineer

Auburn, AL · On-site

Integrated Solutions for Systems (IS4S) is a fast-growing small business at the forefront of ... manage tasks with minimal direction • Must be able to lift and carry computing and networking ...

Magna5

Tier 1 Systems Engineer - On Site

Birmingham, AL · On-site

$60K - $68K/yr

... systems. The Operations Engineer (Help Desk Technician) will work closely with the other staff ... Managed Service Provider environment * Experience remotely supporting Apple products including ...

Magna5

Tier 1 Systems Engineer - On Site

Birmingham, AL · On-site

... systems. The Operations Engineer (Help Desk Technician) will work closely with the other staff ... Managed Service Provider environment * Experience remotely supporting Apple products including ...

Bachoco USA

Quality Systems Support

Albertville, AL · On-site

$16.50/hr

Manage Customer Complaints and Correlations * Makes needed transfers and adjustments in SOI on a daily and weekly basis. * Performs weekly, monthly and annual inventory. * Performs other duties as ...

SAIC

Field Support Engineer

Huntsville, AL

ORA_ON_SITE Description SAIC is seeking a Field Support Engineer with ourIndicium Product Office to ... Maintain configuration management documentation (Microsoft Visio) and verify system configurations

SAIC

Field Support Engineer

Huntsville, AL · On-site

ORA_ON_SITE Description SAIC is seeking a Field Support Engineer with ourIndicium Product Office to ... Maintain configuration management documentation (Microsoft Visio) and verify system configurations

Transform9

Production Support Engineer

Birmingham, AL

$39.25 - $51.25/hr

Our agents integrate directly with each practice's EHR, practice management, and phone systems, and ... The Production Support Engineer is the first line of defense - monitoring the platform, triaging ...

Transform9

Production Support Engineer

Birmingham, AL · On-site

$39.25 - $51.25/hr

Our agents integrate directly with each practice's EHR, practice management, and phone systems, and ... The Production Support Engineer is the first line of defense -- monitoring the platform, triaging ...

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Manager Systems Support Engineer information

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer, and why are they important?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What are popular job titles related to Manager Systems Support Engineer jobs in Alabama? For Manager Systems Support Engineer jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in Alabama look for? The top searched job categories for Manager Systems Support Engineer jobs in Alabama are:
What cities in Alabama are hiring for Manager Systems Support Engineer jobs? Cities in Alabama with the most Manager Systems Support Engineer job openings:
Manager Systems Support Engineer jobs near you
Launch Support Systems Hardware Engineer

Launch Support Systems Hardware Engineer

Parsons

Huntsville, AL

$134K - $241K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Parsons rating

7.9

Company rating: 7.9 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

167th of 368 rated engineering

Job description

In a world of possibilities, pursue one with endless opportunities. Imagine Next!At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible.

Job Description:

Parsons is looking for an amazingly talented Launch Support Systems Hardware Engineer to join our team! In this role you will work as a technical staff member of the GMN SE team supporting definition of performance requirements for the GMD Fire Control and Communications (GFCC) product suite (fire control system, fire control network, in-flight interceptor communication system, and missile silo/launch support system).

What You'll Be Doing:

  • Assist the GMN Systems Engineering (SE) Lead and GFCC Product Leads to ensure component-level top-down performance requirement decomposition that fully meets the intent of Ground Systems Performance Specification (GSPS) requirements and new Next Generation Interceptor (NGI) defined capability can be designed to and appropriately tested.

  • Provide technical expertise to product-related verification planning, test case development, test witnessing and approval, and ultimately review of verification closure artifacts at the Prime Item Development Specification (PIDS) level and support to GMN verification closure at the GSPS level.

  • Review the development contractor decomposition of requirements, and provide recommendations on the addition or modification of product requirements.

  • Review GMD Contract Data Requirements List (CDRL) deliverables and Objective Evidence artifacts and provide comments and recommendations for concurrence or guidance.

  • Review applicable Joint Review Process (JRP) packages and coordinate with GMN Product subject matter experts to ensure proper industry development.

  • Provide technical expertise for requirement development and verification planning/approach for new or expanded component capabilities.

  • Support GMN SE in the preparation, conduct, and after-action responsibilities for Sprint reviews, program management reviews, system requirements reviews, design reviews, project status reviews, test events, fielding readiness reviews, and operational readiness reviews.

  • Develop and present technical reports and briefings including support to the Engineering Review Boards (ERB), other Stakeholder coordination, and Operational Capability List (OCL) approval process.

  • Travel as required (estimated 10%).

What Required Skills You'll Bring:

  • Master's Degree in Engineering or related STEM discipline is required.

  • Minimum of 12 years direct experience in missile defense system engineering is required.

  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and DOORS is required.

  • Excellent communication, collaboration, and leadership skills are required.

  • Ability to work effectively in a fast-paced, dynamic environment is required.

  • Active security clearance (SECRET or above) is required.


What Desired Skills You'll Bring:

  • Direct experience in digital engineering/DevSecOps development projects is desired.

Security Clearance Requirement:

An active Secret security clearance is required for this position.This position is part of our Federal Solutions team.The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now.Salary Range: $134,100.00 - $241,400.00We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer tohttps://www.parsons.com/fraudulent-recruitment/.

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