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Manager Systems Support Engineer Jobs in Alabama

Integrated Solutions for Systems (IS4S) is a fast-growing small business at the forefront of ... manage tasks with minimal direction • Must be able to lift and carry computing and networking ...

... systems. The Operations Engineer (Help Desk Technician) will work closely with the other staff ... Managed Service Provider environment * Experience remotely supporting Apple products including ...

... systems. The Operations Engineer (Help Desk Technician) will work closely with the other staff ... Managed Service Provider environment * Experience remotely supporting Apple products including ...

We are looking for a dedicated Support Engineer to join our team and play a pivotal role in ... Familiarity with healthcare systems, applications, or software integration is a plus. * Ability to ...

We are looking for a dedicated Support Engineer to join our team and play a pivotal role in ... Familiarity with healthcare systems, applications, or software integration is a plus. * Ability to ...

We are looking for a dedicated Support Engineer to join our team and play a pivotal role in ... Familiarity with healthcare systems, applications, or software integration is a plus. * Ability to ...

We are looking for a dedicated Support Engineer to join our team and play a pivotal role in ... Familiarity with healthcare systems, applications, or software integration is a plus. * Ability to ...

Infosys is seeking a skilled, dedicated, and proactive Network Support Engineer to support ... management system for Datacenter. • Maintain: Handling of any standalone devices that are ...

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Manager Systems Support Engineer information

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer, and why are they important?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are popular job titles related to Manager Systems Support Engineer jobs in Alabama? For Manager Systems Support Engineer jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in Alabama look for? The top searched job categories for Manager Systems Support Engineer jobs in Alabama are:
What cities in Alabama are hiring for Manager Systems Support Engineer jobs? Cities in Alabama with the most Manager Systems Support Engineer job openings:
System Protection Support Engineer

System Protection Support Engineer

Schweitzer Engineering Laboratories

Huntsville, AL • On-site

$84.20K - $160K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Schweitzer Engineering Laboratories rating

9.1

Company rating: 9.1 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

4th of 137 rated electronics manufacturers


Job description

As a System Protection Support Engineer, you will be responsible for providing expert technical support and solutions for power system protection schemes. Your role will involve teaching, advising, and supporting customers to ensure the reliability and safety of power grids.

At Schweitzer Engineering Laboratories, Inc. (SEL), our mission is to make electric power safer, more reliable, and more economical. Our company prides itself on embracing the values of quality, reliability, integrity, and excellent customer service. We were named as one of Fortune Magazine's 100 Best Workplaces for Millennials and among the top Best Workplaces for Baby Boomers. Working at SEL means having the opportunity to explore different career options - from customer service, sales, technical support, to management. We encourage professional development because when you are your best, that is when we are our best. So, what do you say? Ready to take the next step?

As a System Protection Support Engineer, a typical day might include:

  • Working with customers to apply new technologies or solutions to their power systems.

  • Designing models and/or demonstrations of new technologies or solutions to teach customers how we can enhance their system(s).

  • Supporting SEL products and solution troubleshooting to get to root cause of a problem.

  • Analyzing responses of protective relays to power system faults.

  • Teaching customers how to use SEL products or how protective relays protect primary electrical equipment.

  • Contributing to and reviewing white papers, application guides, industry journals, and technical papers.

This role might be for you if you:

  • Desire to learn how the power system responds to system faults and how protective relays detect that.

  • Desire to be involved in the cutting-edge technology of protective relaying.

  • Have a passion for teaching others for their growth and for yours.

  • Enjoy applying creativity to your engineering solutions every day.

  • Enjoy every day being different versus everyday being predictable.

Required Qualifications & Abilities:

  • A bachelor's degree in Electrical Engineering or a related field. A master's degree is preferred.

  • 5+ years of experience with power system protection and relays.

  • Relevant work experience and knowledge of utility and/or industrial power systems with an emphasis on protection, control, and operations.

  • Ability to build and maintain strong relationships with customers.

  • Strong communication and presentation skills.

  • Excellent problem-solving skills and a desire to learn new technologies.

  • The ability to work both independently and in a team environment.

Location

We are open to this position being located in the following locations:

  • Charlotte, NC

  • Little Rock, AR

  • Richmond, VA

  • Huntsville, AL

  • Alpharetta, GA

  • Columbus, GA

  • Chattanooga, TN

Competitive pay. Superior benefits. Inspiring work.

People are at the core of our company and we hire employee-owners. We welcome you to learn more about how we support employees.

  • We're 100% employee owned. Retirement benefits include an employer funded stock ownership plan (ESOP) and personal 401(k) options.

  • We offer top tier medical, prescription, dental, vision, life, and disability insurance.

  • We recognize the importance of a healthy life balance and offer: 10 paid holidays, annual vacation accrual starting at 12 days, 9 paid sick days, and paid family and medical leave that covers 90% of your pay.

  • We foster growth and development of our employees through avenues such as STEM courses, apprenticeships, tuition assistance, and engineering development programs.

  • Ask our team about other benefits including wellness, fertility, adoption, and flexible spending benefits.

Pay Range Data

$84,200 - $160,000 per year. Our pay ranges are determined by job, responsibility, and location. We base our starting pay offer on location and job-related factors such as candidate experience, training, knowledge, and skills.

Communication with Applicants

We communicate with all applicants. If you do not receive a response about your application, please check your SPAMfilteror reach out to us at careers@selinc.com.

SEL is an Equal Opportunity Employer: Vets/Disabled.


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