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Manager Systems Support Engineer Jobs in Alabama

PeopleTec, Inc.

Senior Systems Engineer

Huntsville, AL

$108K - $148K/yr

Support configuration management and change control processes. * Lead technical reviews (SRR, PDR, CDR, TRR) and ensure engineering rigor across the lifecycle. * Advise program leadership on system ...

PeopleTec, Inc.

Senior Systems Engineer

Huntsville, AL · On-site

$108K - $148K/yr

Support configuration management and change control processes. * Lead technical reviews (SRR, PDR, CDR, TRR) and ensure engineering rigor across the lifecycle. * Advise program leadership on system ...

PeopleTec, Inc.

Senior Systems Engineer

Huntsville, AL

$108K - $148K/yr

Support configuration management and change control processes. * Lead technical reviews (SRR, PDR, CDR, TRR) and ensure engineering rigor across the lifecycle. * Advise program leadership on system ...

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Manager Systems Support Engineer information

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are popular job titles related to Manager Systems Support Engineer jobs in Alabama?

For Manager Systems Support Engineer jobs in Alabama, the most frequently searched job titles are:

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The top searched job categories for Manager Systems Support Engineer jobs in Alabama are:

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Cities in Alabama with the most Manager Systems Support Engineer job openings:

Manager Systems Support Engineer jobs near you

Sentinel IFC Manager Systems Engineering Manager 3 - 18540

Northrop Grumman Corporation

Huntsville, AL • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Northrop Grumman rating

8.2

Company rating: 8.2 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

85th of 544 rated manufacturers

Job description

RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE REQUIRED FOR START: YesCLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman Defense Systems is seeking an IFC Manager -Systems Engineering Manager 3 for the Sentinel Program, located at the SDS headquarters in Roy, UT or Huntsville, AL. Relocation assistance may be provided.

What You Will Get To Do:

As the IFC Manager, you will lead a team of approximately 50-65 systems engineers, software engineers, project managers, and architects across multiple domains and disciplines. The successful candidate should be detail oriented, be able to work collaboratively with multiple teams and disciplines, and be able to communicate clearly with DevStar leadership and external customers.

The selected candidate will provide technical project leadership and drive integration of products across multiple sub-teams. The candidate will be expected to lead the planning, execution, architecture and design, feature development, and metrics of all program Integrated Functional Capabilities (IFCs). The selected candidate will create a culture of well-being, inclusion and engagement that attracts, retains and enables a high performing workforce.

Expected duties include, but are not limited to the following:

  • Lead the IFC execution teams in planning, executing, and completing IFCs through IFC Certification.

  • Manage and approve IFC artifacts and deliverables.

  • Lead the IFC technical team in IFC architecture, incremental feature definition, requirements, and interfaces.

  • Lead the Data Analytics and Metrics team in metrics dashboard development and planning and tracking of IFC and program SW execution.

  • Coordinate, plan and integrate with the DevStar Build & Integration team, Alpha Integration team, and Emulation/Simulation team.

  • Coordinate vertically and horizontally with multiple engineering teams and organizations outside of DevStar.

  • Coordinate with external customer teams.

  • CAM/WPL Team for 1.16 (IFC) Software WBS

  • Risk/Opportunity Mgmt & Board Reviews (IFC)

  • IFC Design Reviews

  • IFC Strategic Plan, Process Manual, & DDs

  • Feature Roadmaps

Position Benefits:

As a full-time employee of Northrop Grumman Defense Systems, you are eligible for our robust benefits package including:
- Medical, Dental & Vision coverage
- 401k
- Educational Assistance
- Life Insurance
- Employee Assistance Programs & Work/Life Solutions
- Paid Time Off
- Health & Wellness Resources
- Employee Discounts

This position's standard work schedule is a 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off. This role may offer a competitive relocation assistance package.

You'll Bring These Qualifications:

  • Bachelors in Science in a STEM (Science, Technology, Engineering, Mathematics) field and at least 8 years of related experience; OR at least 6 Years of relevant experience with a Master's degree

  • U.S Citizenship is required An active DoD Secret Clearance with active Special Program Access (SAP) prior to start.

  • Experience applying engineering process and procedures to complex development and production efforts.

These Qualifications Would be Nice to Have:

  • Advanced degrees in Science, Technology, Engineer, or Mathematics or other related technical fields.

  • Active DoD Top Secret Clearance or higher

  • Experience leading groups of 30+ in a programmatic, or technical capacity.

  • High proficiency in technical problem solving and systems engineering support across multiple engineering disciplines.

  • Strong leadership qualities, including excellent communication and collaboration, team engagement, and organizational skills.

  • Demonstrated ability to lead diverse engineering teams and attract, recruit, and develop top talent.

  • Demonstrated ability to collaborate and execute on large and complex systems engineering or integration efforts.

  • Experience in leading the planning and execution of Integrated Functional Capabilities (IFCs).

  • Experience with Incremental Planning & Tracking

  • Experience with Integrated Master Schedule & Earned Value Management

  • Experience with Atlassian Jira

Primary Level Salary Range: $166,700.00 - $276,500.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

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About Northrop Grumman

Sourced by ZipRecruiter

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible.

Industry

Space research administration

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

Year founded

1939

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