ZipRecruiter

Log In

1

Software Engineer L1 Jobs in Alabama (NOW HIRING)

Nttlimited

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level ... Uses service assurance software and tools to investigate and diagnose problems, collects ...

NTT Ltd.

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level ... Uses service assurance software and tools to investigate and diagnose problems, collects ...

WGI

PLS-CADD Technician

Huntsville, AL · On-site

Apply and verify utility standards (L1, L2, and L3) in accordance with NESC, NERC, and ... Produce deliverables supporting engineering, asset management, and vegetation management teams ...

WGI

PLS-CADD Technician

Huntsville, AL

Apply and verify utility standards (L1, L2, and L3) in accordance with NESC, NERC, and ... Produce deliverables supporting engineering, asset management, and vegetation management teams ...

WGI

PLS-CADD Technician

Huntsville, AL · On-site

Apply and verify utility standards (L1, L2, and L3) in accordance with NESC, NERC, and client ... Produce deliverables supporting engineering, asset management, and vegetation management teams ...

All JobsSoftware Engineer L1 JobsSoftware Engineer L1 Jobs in Alabama

Software Engineer L1 information

See Alabama salary details

$57.6K

$133.7K

$186.3K

How much do software engineer l1 jobs pay per year?

As of Jul 27, 2026, the average yearly pay for software engineer l1 in Alabama is $133,714.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,800.00 and $156,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Software Engineer L1s during their first year on the job?

Software Engineer L1s often encounter challenges such as adapting to new codebases, learning internal tools and processes, and effectively communicating with more experienced team members. Balancing the pressure to deliver results with the need to ask questions and seek help can also be difficult. However, most organizations provide mentorship and onboarding resources to help L1 engineers overcome these hurdles, and regular code reviews offer valuable learning opportunities. Building strong relationships with teammates and proactively seeking feedback can accelerate both technical and professional growth.

What is a Software Engineer L1?

A Software Engineer L1, or Level 1 Software Engineer, is an entry-level position for individuals who have recently graduated or have limited professional experience in software development. L1 engineers typically work under the guidance of more experienced team members and are responsible for writing code, fixing bugs, and learning best practices in software engineering. They are expected to be proficient in at least one programming language and to contribute to projects while continuing to develop their technical and collaboration skills. This role serves as the foundation for career growth within the field of software engineering.

What are the key skills and qualifications needed to thrive as a Software Engineer L1, and why are they important?

To thrive as a Software Engineer L1, you need a solid understanding of programming fundamentals, algorithms, data structures, and a relevant degree or equivalent experience. Familiarity with source control systems like Git, integrated development environments (IDEs), and basic knowledge of software development methodologies are typically required. Strong analytical thinking, teamwork, and effective communication help new engineers adapt quickly and collaborate within development teams. These skills enable efficient problem-solving, high-quality code, and seamless integration into professional software projects.
What are popular job titles related to Software Engineer L1 jobs in Alabama? For Software Engineer L1 jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Software Engineer L1 jobs in Alabama look for? The top searched job categories for Software Engineer L1 jobs in Alabama are:
What cities in Alabama are hiring for Software Engineer L1 jobs? Cities in Alabama with the most Software Engineer L1 job openings:
Software Engineer L1 jobs near you

Data Centre Remote Field Service Engineer (L1)

Nttlimited

Remote

Full-time

Posted 4 days ago

Job description

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can continue to grow, belong, and thrive.
Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.

Your day at NTT DATA
The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.

Key responsibilities:
  • Maintains the support process and ensures that requests for support are handled according to the procedures.
  • Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate.
  • Identifies and resolves problems following agreed procedures.
  • Carries out agreed maintenance tasks.
  • Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
  • Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
  • Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.
  • Prioritises and diagnoses incidents according to agreed procedures.
  • Investigates causes of incidents and seeks resolution.
  • Escalates unresolved incidents and follows up until incident is resolved.
  • Provides service recovery, following resolution of incidents.
  • Documents and closes resolved incidents according to agreed procedures.
  • Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
  • Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.
  • Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.
  • Maintains knowledge of specific specialisms, provides detailed advice regarding their application.
  • Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.
  • Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.
  • Identifies problems and errors prior to or when they occur.
  • Logs all such incidents in a timely manner with the required level of detail with all the necessary.
  • Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.

Knowledge, Skills and Attributes:
  • Ability to communicate and work across different cultures and social groups.
  • Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
  • Ability to maintain a positive outlook at work.
  • Ability to work well in a pressurized environment.
  • Ability to work hard and put in longer hours when it is necessary.
  • Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
  • Ability to adapt to changing circumstances.
  • Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
  • Entry level knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc.
  • Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.

Academic qualifications and certifications:
  • Bachelor's degree or equivalent in Information Technology or Computing or related field.
  • Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:
  • Entry level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.).
  • Entry level experience in technical support to clients.
  • Entry level experience in diagnosis and troubleshooting.
  • Entry level experience providing remote support in Data Center technologies.
  • Entry level experience in relevant technology.

Workplace type:

On-site Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

Apply