Application Support Engineer (Remote - US) Job Location (Short): Alpharetta, Georgia-USA | Bogotá, D.C., Distrito Capital de Bogotá-COL | Houston, Texas-USA | Madison, Alabama-USA | São Paulo ...
Application Support Engineer (Remote - US) Job Location (Short): Alpharetta, Georgia-USA | Bogotá, D.C., Distrito Capital de Bogotá-COL | Houston, Texas-USA | Madison, Alabama-USA | São Paulo ...
Field Application Engineer '27
Birmingham, AL · On-site +1
$53K - $80K/yr
Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...
Field Application Engineer '27
Birmingham, AL · On-site +1
$53K - $80K/yr
Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...
Transmission Line Engineer (remote)
Birmingham, AL · On-site +1
This is a remote role but would like the candidate to be in range of one of our offices below for ... Supporting engineering projects by creating detailed scopes and estimates, performing engineering ...
Transmission Line Engineer (remote)
Birmingham, AL · On-site +1
This is a remote role but would like the candidate to be in range of one of our offices below for ... Supporting engineering projects by creating detailed scopes and estimates, performing engineering ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
If you are not located near one of these listed officed a remote working opportunity will be ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
If you are not located near one of these listed officed a remote working opportunity will be ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Job Title Software Engineer III - AI/ML Platform Operations - Remote Requisition Number R7739 ... Support deployment, monitoring, maintenance, and lifecycle management of AI/ML solutions and ...
Job Title Software Engineer III - AI/ML Platform Operations - Remote Requisition Number R7739 ... Support deployment, monitoring, maintenance, and lifecycle management of AI/ML solutions and ...
Reporting directly to the VP of Operations, you will partner closely with Product, Engineering ... The ideal candidate is an experienced support leader with executive presence and demonstrated ...
Reporting directly to the VP of Operations, you will partner closely with Product, Engineering ... The ideal candidate is an experienced support leader with executive presence and demonstrated ...
Reporting directly to the VP of Operations, you will partner closely with Product, Engineering ... The ideal candidate is an experienced support leader with executive presence and demonstrated ...
Reporting directly to the VP of Operations, you will partner closely with Product, Engineering ... The ideal candidate is an experienced support leader with executive presence and demonstrated ...
$23/hr
Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level ... Maintains the support process and ensures that requests for support are handled according to the ...
$23/hr
Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level ... Maintains the support process and ensures that requests for support are handled according to the ...
Data Quality Engineer
Birmingham, AL · Remote
$107K - $128K/yr
... Remote-OH, Remote-PA, Remote-RI, Remote-VA Details Kemper is one of the nation's leading ... Test Environment Strategy and Management Support and contribute to enterprise test environment ...
Data Quality Engineer
Birmingham, AL · Remote
$107K - $128K/yr
... Remote-OH, Remote-PA, Remote-RI, Remote-VA Details Kemper is one of the nation's leading ... Test Environment Strategy and Management Support and contribute to enterprise test environment ...
Senior DevOps Engineer (US REMOTE)
Birmingham, AL · Remote
$140K - $170K/yr
... s Full-Stack Engineer with expertise in IaC (Terraform), Helm, MySQL, Kubernetes, and CI/CD ... Provision and support configuration of relational databases with an emphasis on high availability ...
Senior DevOps Engineer (US REMOTE)
Birmingham, AL · Remote
$140K - $170K/yr
... s Full-Stack Engineer with expertise in IaC (Terraform), Helm, MySQL, Kubernetes, and CI/CD ... Provision and support configuration of relational databases with an emphasis on high availability ...
Director, Value Engineering Lead (Remote - US) Job Location (Short): Madison, Alabama-USA Workplace ... Provide player/coach support on strategic deals: lead value discovery, structure the business case ...
Director, Value Engineering Lead (Remote - US) Job Location (Short): Madison, Alabama-USA Workplace ... Provide player/coach support on strategic deals: lead value discovery, structure the business case ...
Support Specialist II
Huntsville, AL · On-site +1
Identify, document, and escalate issues to team leads or engineering as appropriate. * Track and ... Self-directed and effective in a remote or hybrid work environment. * Strong critical thinking and ...
Support Specialist II
Huntsville, AL · On-site +1
Identify, document, and escalate issues to team leads or engineering as appropriate. * Track and ... Self-directed and effective in a remote or hybrid work environment. * Strong critical thinking and ...
Mid-level Agentic DevOps Engineer - Remote - USA
Montgomery, AL · On-site +1
$52.25 - $71.50/hr
What We Are Looking For * 4+ years of professional experience as a DevOps engineer role supporting ... Paid Time Off (vacation, sick leave, parental leave, holidays). * 100% remote work. * The ability ...
Mid-level Agentic DevOps Engineer - Remote - USA
Montgomery, AL · On-site +1
$52.25 - $71.50/hr
What We Are Looking For * 4+ years of professional experience as a DevOps engineer role supporting ... Paid Time Off (vacation, sick leave, parental leave, holidays). * 100% remote work. * The ability ...
Remote L3 Support Engineer information
What is a remote L3 support engineer?
Remote L3 Support Engineers, also known as Level 3 support engineers, are specialized IT professionals who handle the most complex technical issues that cannot be resolved by lower-tier support teams (L1 and L2). Working remotely, they diagnose and solve advanced software, hardware, or network problems, often collaborating with developers or product teams. Their expertise is crucial for resolving critical incidents, providing root cause analysis, and implementing long-term solutions. They may also create documentation and offer guidance to other support levels to prevent recurring issues.
What are the key skills and qualifications needed to thrive as a remote L3 support engineer?
To thrive as a Remote L3 Support Engineer, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and typically a degree in computer science or related field. Expertise with ticketing systems, remote desktop tools, scripting languages, and certifications such as CompTIA Network+ or Microsoft Certified Solutions Expert (MCSE) are highly valuable. Strong analytical thinking, communication, and customer service skills help in resolving complex issues and collaborating with both clients and internal teams. These abilities ensure timely resolution of critical problems, maintain system reliability, and enhance client satisfaction in a remote support environment.
What are the main challenges faced by remote L3 support engineers, and how can candidates prepare for them?
Remote L3 Support Engineers often face complex technical issues that require in-depth troubleshooting and collaboration across multiple teams. One common challenge is diagnosing problems without physical access to hardware, which demands strong analytical skills and effective use of remote diagnostic tools. Additionally, balancing multiple high-priority incidents while maintaining clear communication with clients and internal stakeholders is essential. Candidates can prepare by gaining hands-on experience with remote support technologies, practicing clear documentation, and developing strong problem-solving abilities.
What is the difference between Remote L3 Support Engineer vs Remote Network Support Engineer?
| Aspect | Remote L3 Support Engineer | Remote Network Support Engineer |
|---|---|---|
| Required Credentials | Typically certifications like CompTIA Network+, Cisco CCNA, or equivalent | Similar certifications such as Cisco CCNA, CompTIA Network+ |
| Work Environment | Provides advanced technical support, troubleshooting complex issues, often in IT or tech companies | Focuses on network infrastructure, troubleshooting network problems remotely |
| Employer & Industry Usage | Used in IT service providers, tech companies, and enterprise support teams | Common in telecom, internet service providers, and large corporate networks |
The Remote L3 Support Engineer and Remote Network Support Engineer roles share similar certifications and work environments, often overlapping in technical skills. However, L3 engineers handle broader, more complex issues across various systems, while Network Support Engineers specialize specifically in network infrastructure and connectivity problems.
What are popular job titles related to Remote L3 Support Engineer jobs in Alabama?
For Remote L3 Support Engineer jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote L3 Support Engineer jobs in Alabama look for?
The top searched job categories for Remote L3 Support Engineer jobs in Alabama are:
What cities in Alabama are hiring for Remote L3 Support Engineer jobs?
Cities in Alabama with the most Remote L3 Support Engineer job openings:
Application Support Engineer (Remote - US)
Madison, AL • On-site, Remote
Hexagon AB •
501 - 1,000 employees501 - 1,000 employees
Full-time
Posted 21 days ago
Job description
Application Support Engineer (Remote - US)
Job Location (Short): Alpharetta, Georgia-USA | Bogotá, D.C., Distrito Capital de Bogotá-COL | Houston, Texas-USA | Madison, Alabama-USA | São Paulo, São Paulo-BRA
Workplace Type: Remote
Req Id: 3183
Responsibilities
Are you a problem solver, someone who enjoys troubleshooting and resolving complex issues? Octave is seeking a full-time Software Consultant to join their global support team. The role offers flexibility, with limited travel required, and the option to work from either home or any one of Octave's office locations.
Education / Qualifications
About Octave
Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.
Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.
Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.
Why work for Octave?
All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.
Everyone is welcome
At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.
Recruitment Fraud Alert
Octave posts all official job opportunities on either https://careers.octave.com/ or https://www.octave.com/about/careers and communicates only from email addresses ending in @octave.com. We never request payment or personal banking information during recruitment. No offers will ever be extended without a proper interview via Teams or in person, never done over email alone. If you suspect fraud, it probably is, and contact us at careers@octave.com
Job Location (Short): Alpharetta, Georgia-USA | Bogotá, D.C., Distrito Capital de Bogotá-COL | Houston, Texas-USA | Madison, Alabama-USA | São Paulo, São Paulo-BRA
Workplace Type: Remote
Req Id: 3183
Responsibilities
Are you a problem solver, someone who enjoys troubleshooting and resolving complex issues? Octave is seeking a full-time Software Consultant to join their global support team. The role offers flexibility, with limited travel required, and the option to work from either home or any one of Octave's office locations.
- Works as part of a global team to support customers by troubleshooting and resolving technically complex support issues related to Octave's Solutions and interfaces.
- Regularly interacts with solution development and product ownership teams to investigate problems, discuss, and document design issues, and provide customer feedback.
- Possesses strong interpersonal skills and effectively communicates with internal and external stakeholders.
- Accurately documents support activities and outcomes; Maintains knowledge base.
- Develops strong proficiencies in Customer Relationship Management systems.
- Maintains adherence to customer service level agreements.
- Develops technical documents, instructions, and training for internal and external purposes.
- Keeps updated on current Octave's solution portfolio through training and sprint reviews.
- May conduct customer training or work on service activities when required.
Education / Qualifications
- As a minimum possess strong competency of Intergraph Smart3D with knowledge of additional Octave Solutions an advantage.
- Communicate via the telephone, email, online video, and in person, employing excellent oral and written communication skills.
- Experience with Azure DevOps
- Experience participating in consulting functions and services.
- Customer Service experience and ability.
- Degree qualification in a Mechanical/Chemical Engineering or related discipline or equivalent industry experience.
- Fluency in the basic technologies underlying the IT industry.
About Octave
Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.
Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.
Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.
Why work for Octave?
All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.
Everyone is welcome
At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.
Recruitment Fraud Alert
Octave posts all official job opportunities on either https://careers.octave.com/ or https://www.octave.com/about/careers and communicates only from email addresses ending in @octave.com. We never request payment or personal banking information during recruitment. No offers will ever be extended without a proper interview via Teams or in person, never done over email alone. If you suspect fraud, it probably is, and contact us at careers@octave.com
About Hexagon AB
Sourced by ZipRecruiter
Company size
501 - 1,000 Employees
Headquarters location
Tucson, AZ, US
Year founded
2014