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Field Technical Support Engineer Jobs (NOW HIRING)

Sciton

Technical Support Engineer

Palo Alto, CA

$80K - $90K/yr

Our engineers helped bring laser products to market just a few years after lasers were first ... Provide on-site technical support and field service assistance as required. * Travel as needed to ...

Cyolo

Technical Support Engineer

As our Technical Support Engineer, you will work directly with customers to troubleshoot and resolve advanced technical issues across diverse environments. You will act as a trusted technical expert ...

StarTree

OR

Collaborate closely with field technical teams and Engineering to troubleshoot and resolve performance and configuration issues for StarTree customers. * Provide exceptional customer support through ...

New

Securiti.ai

Technical Support Engineer

Concord, NC

Minimum of a Bachelor's Degree in a technical field with 7+ years of work experience as a technical support engineer in a related technical field. * Hands-on experience with key technologies, such as ...

Fortinet

Technical Support Engineer

Sunnyvale, CA

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Bachelor's degree in Computer Science, Software Engineering or related field, or an equivalent ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Bachelor's degree in Computer Science, Software Engineering or related field, or an equivalent ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Bachelor's degree in Computer Science, Software Engineering or related field, or an equivalent ...

Fortinet

Technical Support Engineer

Sunnyvale, CA

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Bachelor's degree in Computer Science, Software Engineering or related field, or an equivalent ...

PwrQ Holdings LLC

Technical Support Engineer

Richmond, VA · On-site +1

Description The Technical Support Engineer serves as the primary technical escalation point within ... Translate field failures into actionable insights for product engineering and manufacturing quality ...

Cypress HCM

Technical Support Engineer

San Francisco, CA

$39.21 - $44.13/hr

Bachelor's degree in Computer Science, Information Technology, or related technical field, or ... support, solutions engineering, or similar customer-facing technical role. * Hands-on experience ...

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Field Technical Support Engineer information

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How much do field technical support engineer jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for field technical support engineer in the United States is $29.12, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $36.54 per hour, depending on experience, location, and employer.

What engineers make $200,000 a year?

Senior engineers in fields such as software engineering, petroleum engineering, and aerospace engineering often earn $200,000 or more annually, especially with extensive experience, specialized skills, and advanced certifications. High-level roles in management or specialized technical positions can also reach or exceed this salary level.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support engineers to focus on more complex problems. However, human technical support engineers are still essential for personalized assistance, complex diagnostics, and customer communication. AI tools complement rather than replace the role of a Field Technical Support Engineer, who requires technical expertise and problem-solving skills.

What does a field support engineer do?

A field support engineer provides on-site technical assistance to clients by diagnosing and repairing hardware and software issues, often working directly at customer locations. They may install, maintain, and troubleshoot equipment, and require strong technical knowledge, communication skills, and sometimes certifications. Their work environment involves travel and interaction with end-users or technical staff to ensure systems operate effectively.

What are the key skills and qualifications needed to thrive as a Field Technical Support Engineer, and why are they important?

To thrive as a Field Technical Support Engineer, you need a strong background in electronics, troubleshooting, and IT systems, often supported by a degree in engineering or a related technical field. Familiarity with diagnostic tools, ticketing systems, and certifications like CompTIA A+ or vendor-specific credentials are commonly required. Outstanding interpersonal skills, adaptability, and effective communication set top candidates apart when working directly with clients under varying conditions. These skills ensure timely and accurate resolution of technical issues, enhance customer satisfaction, and contribute to the organization's reputation for reliable support.

What are some common challenges Field Technical Support Engineers face when working on-site with clients?

Field Technical Support Engineers often encounter challenges such as troubleshooting complex technical issues under time constraints and adapting to diverse client environments. They must quickly diagnose problems and communicate effectively with both technical and non-technical stakeholders. Additionally, managing multiple service requests and staying up-to-date with the latest product developments are key aspects of the role. Successfully overcoming these challenges requires strong problem-solving skills, flexibility, and excellent customer service.

What are Field Technical Support Engineers?

Field Technical Support Engineers are professionals who provide on-site technical assistance and troubleshooting for hardware, software, or network issues. They often travel to client locations to diagnose problems, perform repairs, install equipment, and ensure systems are working correctly. Their role requires strong technical knowledge, excellent problem-solving skills, and the ability to communicate complex solutions clearly to customers. Field Technical Support Engineers are crucial for maintaining customer satisfaction and minimizing system downtime.

What engineer makes $500,000 a year?

While most field technical support engineers earn between $60,000 and $120,000 annually, some senior or specialized engineers with extensive experience, certifications, or working in high-cost-of-living areas can earn over $200,000. Earning $500,000 typically requires roles in executive management, highly specialized engineering fields, or positions with significant bonuses and stock options.
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Field Technical Support Engineer jobs near you
Infographic showing various Field Technical Support Engineer job openings in the United States as of July 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $60,578 per year, or $29.1 per hour.

Field Technical Support Engineer

Yamazen

Elk Grove Village, IL

$28.85 - $33.66/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Plustech Inc. is the North American Headquarters of SODICK Injection Molding Machinery Division. SODICK injection molding machines have been engineered to be the most precise machines on the market for its Exact Dosing mechanism. We service manufacturers in medical devices, electronics, automotive, industrial, and various high end proprietary applications. We have recently expanded and moved to newly built Tech Center and Showroom in Elk Grove Village, IL for our growing business.

Opportunity:

We're searching for today's best Injection Molding Service Engineer to join our company as a Field Technical Support Engineer. Our business is expanding in the value-added plastic market such as medical, electronics, and automotive. We have an immediate career opportunity available for a highly qualified candidate. Learn how your knowledge and talent can be used to grow your career and income in a professional environment, servicing, integrating, and supporting SODICK injection molding machines.

Key Duties and Responsibilities

  • Installation and Reparation of injection molding machines at customers site throughout the US
  • Staging machinery at our Technical Center
  • Molding process development and optimization
  • Technical support & troubleshooting at customer sites, by phone, via email
  • Maintenance of job record using our CRM
  • Management of frequent overnight travel

Skills and Qualifications:

  • Degree in Mechatronics BS in Mechanical or Electrical or Polymer Science/Plastics Technology or Equivalent Experience are required
  • 3+ years at an injection molding machinery company or plastic injection molding company as a service engineer with proven success are preferred
  • Various electrical, hydraulic, mechanical repair experience is preferred.
  • Mold set-up, process development, and deep-down controller optimization experience are plus.
  • Other skills & abilities: Excellent customer interface and communication skills. Must be team player with ability to prioritize and work under pressure in a fast- paced environment. Must be available to travel on short notice.

Compensation and Benefits:

The estimated base pay for the position is typically between $28.85 - $33.66

The actual base pay for the position may be influenced by factors such as education, training skills, qualifications, competencies, years of experience, job-related knowledge, and scope of the role, and could be outside of the posted pay range.

In addition to base pay, Yamazen Inc. provides a competitive compensation package including salary, business allowance and semi-annual bonus opportunities. Employee benefits includeCOMPANYPAID medical, dental, vision, short- & long-term disability, AD&D and life insurance within the first 60 days, 401K with company match, and more!

Time off:Vacation / Personal sick days / Company paid holidays

Misc: Company provided uniforms, Company phone & laptop, New car discount program, Employee Assistance Program.

No phone calls please.

Yamazen is an equal opportunity employment company. All applicants are considered regardless of age, race, sex, color, national origin, religion, marital or veteran status, sexual orientation or any other protected status.

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