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Field Technical Support Engineer Jobs (NOW HIRING)

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Bachelor's degree in Computer Science, Software Engineering or related field, or an equivalent ...

Transact Campus

Technical Support Engineer

Atlanta, GA

$44K - $74K/yr

Practical experience in Information Technology, Engineering, or related technical field * 2-4 years of technical support or software troubleshooting experience * Strong analytical and problem-solving ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Bachelor's degree in Computer Science, Software Engineering or related field, or an equivalent ...

Fortinet

Technical Support Engineer

Sunnyvale, CA

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Bachelor's degree in Computer Science, Software Engineering or related field, or an equivalent ...

Volvo Car USA

Technical Support Engineer,

Ridgeville, SC · On-site

$73K - $136K/yr

Let's introduce ourselves The Technical Support Engineer is within the Americas Quality Organization and reports to the Technical Engineering Division. In this role, the Technical Support Engineer ...

Transact Campus Inc

Technical Support Engineer

Atlanta, GA · On-site

$44K - $74K/yr

Practical experience in Information Technology, Engineering, or related technical field * 2-4 years of technical support or software troubleshooting experience * Strong analytical and problem-solving ...

Transact Campus Inc

Technical Support Engineer

Atlanta, GA · On-site +1

$44K - $74K/yr

Practical experience in Information Technology, Engineering, or related technical field * 2-4 years of technical support or software troubleshooting experience * Strong analytical and problem-solving ...

Fortinet

Technical Support Engineer

Sunnyvale, CA

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Bachelor's degree in Computer Science, Software Engineering or related field, or an equivalent ...

WECO

Technical Support Engineer

Woodland, CA · On-site

As the Technical Support Engineer you will provides advanced technical support to field service technicians and customers for our optical and x-ray processing equipment. This role serves as the ...

Volvo Group

Technical Support Engineer,

Ridgeville, SC · On-site

$73K - $136K/yr

Let's introduce ourselves The Technical Support Engineer is within the Americas Quality Organization and reports to the Technical Engineering Division. In this role, the Technical Support Engineer ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Bachelor's degree in Computer Science, Software Engineering or related field, or an equivalent ...

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Field Technical Support Engineer information

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$10

$29

$52

How much do field technical support engineer jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for field technical support engineer in the United States is $29.12, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $36.54 per hour, depending on experience, location, and employer.

What engineers make $200,000 a year?

Senior engineers in fields such as software engineering, petroleum engineering, and aerospace engineering often earn $200,000 or more annually, especially with extensive experience, specialized skills, and advanced certifications. High-level roles in management or specialized technical positions can also reach or exceed this salary level.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support engineers to focus on more complex problems. However, human technical support engineers are still essential for personalized assistance, complex diagnostics, and customer communication. AI tools complement rather than replace the role of a Field Technical Support Engineer, who requires technical expertise and problem-solving skills.

What does a field support engineer do?

A field support engineer provides on-site technical assistance to clients by diagnosing and repairing hardware and software issues, often working directly at customer locations. They may install, maintain, and troubleshoot equipment, and require strong technical knowledge, communication skills, and sometimes certifications. Their work environment involves travel and interaction with end-users or technical staff to ensure systems operate effectively.

What are the key skills and qualifications needed to thrive as a Field Technical Support Engineer, and why are they important?

To thrive as a Field Technical Support Engineer, you need a strong background in electronics, troubleshooting, and IT systems, often supported by a degree in engineering or a related technical field. Familiarity with diagnostic tools, ticketing systems, and certifications like CompTIA A+ or vendor-specific credentials are commonly required. Outstanding interpersonal skills, adaptability, and effective communication set top candidates apart when working directly with clients under varying conditions. These skills ensure timely and accurate resolution of technical issues, enhance customer satisfaction, and contribute to the organization's reputation for reliable support.

What are some common challenges Field Technical Support Engineers face when working on-site with clients?

Field Technical Support Engineers often encounter challenges such as troubleshooting complex technical issues under time constraints and adapting to diverse client environments. They must quickly diagnose problems and communicate effectively with both technical and non-technical stakeholders. Additionally, managing multiple service requests and staying up-to-date with the latest product developments are key aspects of the role. Successfully overcoming these challenges requires strong problem-solving skills, flexibility, and excellent customer service.

What are Field Technical Support Engineers?

Field Technical Support Engineers are professionals who provide on-site technical assistance and troubleshooting for hardware, software, or network issues. They often travel to client locations to diagnose problems, perform repairs, install equipment, and ensure systems are working correctly. Their role requires strong technical knowledge, excellent problem-solving skills, and the ability to communicate complex solutions clearly to customers. Field Technical Support Engineers are crucial for maintaining customer satisfaction and minimizing system downtime.

What engineer makes $500,000 a year?

While most field technical support engineers earn between $60,000 and $120,000 annually, some senior or specialized engineers with extensive experience, certifications, or working in high-cost-of-living areas can earn over $200,000. Earning $500,000 typically requires roles in executive management, highly specialized engineering fields, or positions with significant bonuses and stock options.
More about Field Technical Support Engineer jobs
What job categories do people searching Field Technical Support Engineer jobs look for? The top searched job categories for Field Technical Support Engineer jobs are:
Field Technical Support Engineer jobs near you
Infographic showing various Field Technical Support Engineer job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $60,578 per year, or $29.1 per hour.
Technical Support Engineer

Technical Support Engineer

Procom Consultants Group

Hillsboro, OR

Contractor

Re-posted 22 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Technical Support Engineer


On behalf of our client, Procom Service is searching for a Technical Support Engineer for a contract opportunity in Hillsboro, OR. 


Technical Support Engineer Job Details


Will work on global user support requests for the mission-critical MDO SCI Windows tool owned by this team. Responsibilities include being a first responder to customer issues, doing triage, effectively duplicating the issues and clearly communicating to developers. Also monitoring error and event logs for proactive support. Filing bugs in TFS/Rally as appropriate. Restarting services, Server, database, etc. When not dealing with immediate issues, documenting existing application processes, support problems and resolutions in an FAQ and updating the Tools user manuals. 


Technical Support Engineer Mandatory Skills

  • IIS 
  • Windows Server 
  • Webservices 
  • Windows Application 
  • Clustered Environment 
  • Excellent Communication Skills (writing/verbal) 
  • Ability and willingness to learn a new internal tool 
  • Ability to work well with a team 
  • Minimum 2-4 years college degree in relevant field 
  • Minimum 4-6 years relative hands on experience 


Technical Support Engineer Nice to Have Skills

  • SQL Server 
  • C#.NET 
  • Script language 
  • App Fabric


Technical Support Engineer Start Date


ASAP


Technical Support Engineer Assignment Length


6 Months


"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

Apply