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Field Technical Support Engineer Jobs (NOW HIRING)

Volvo Car USA

Technical Support Engineer,

Ridgeville, SC

$73.35K - $136.22K/yr

Let's introduce ourselves The Technical Support Engineer is within the Americas Quality Organization and reports to the Technical Engineering Division. In this role, the Technical Support Engineer ...

Volvo Group

Technical Support Engineer,

Ridgeville, SC

$73.35K - $136.22K/yr

Let's introduce ourselves The Technical Support Engineer is within the Americas Quality Organization and reports to the Technical Engineering Division. In this role, the Technical Support Engineer ...

WECO

Technical Support Engineer

Woodland, CA

As the Technical Support Engineer you will provides advanced technical support to field service technicians and customers for our optical and x-ray processing equipment. This role serves as the ...

Trend Micro

Technical Support Engineer

Irving, TX

The Technical Support Engineer is responsible for resolving challenging, potentially high impacting customer situations with a high level of tact and understanding. The Technical Support Engineer ...

HiddenLayer

Technical Support Engineer

Austin, TX · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

Cypress HCM

Technical Support Engineer

San Francisco, CA

$39.21 - $44.13/hr

Bachelor's degree in Computer Science, Information Technology, or related technical field, or ... support, solutions engineering, or similar customer-facing technical role. * Hands-on experience ...

Persistent Systems

Technical Support Engineer

Manhattan, NY · On-site

$120K - $151K/yr

& Responsibilities Persistent Systems is seeking a Technical Support Engineer to join our growing ... Technical aptitude in IT, networking, communications systems, radio technology, or related fields

Persistent Systems

Technical Support Engineer

Manhattan, NY · On-site

$120K - $151K/yr

& Responsibilities Persistent Systems is seeking a Technical Support Engineer to join our growing ... Technical aptitude in IT, networking, communications systems, radio technology, or related fields

Options

Technical Support Engineer

Chicago, IL

Technical Support Engineer Location:Chicago 60604 Salary:Competitive Join our team of expert ... Bachelor's degree in computer science, information technology, or a related field (or equivalent ...

Options-IT

Technical Support Engineer

Chicago, IL

Technical Support Engineer Location:Chicago 60604 Salary:Competitive Join our team of expert ... Bachelor's degree in computer science, information technology, or a related field (or equivalent ...

Gleason

Technical Support Engineer

Dayton, OH · On-site

To facilitate successful Pre-Acceptance Certification (PAC) and provide technical support to customers and field service engineers (FSEs) via instruction (written and verbal) in regard to billable ...

gleason

Technical Support Engineer

Dayton, OH · On-site

To facilitate successful Pre-Acceptance Certification (PAC) and provide technical support to customers and field service engineers (FSEs) via instruction (written and verbal) in regard to billable ...

gleason

Technical Support Engineer

Dayton, OH

To facilitate successful Pre-Acceptance Certification (PAC) and provide technical support to customers and field service engineers (FSEs) via instruction (written and verbal) in regard to billable ...

Carrier

Technical Support Engineer

Adell, WI · On-site +1

$96K - $192K/yr

Provide technical support for the ALFO Branch Offices on an as needed basis. * Participate in large ... Participate in the creation and updating of the training content for Field Engineers. * Assist ...

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How much do field technical support engineer jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for field technical support engineer in the United States is $29.12, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $36.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Field Technical Support Engineer, and why are they important?

To thrive as a Field Technical Support Engineer, you need a strong background in electronics, troubleshooting, and IT systems, often supported by a degree in engineering or a related technical field. Familiarity with diagnostic tools, ticketing systems, and certifications like CompTIA A+ or vendor-specific credentials are commonly required. Outstanding interpersonal skills, adaptability, and effective communication set top candidates apart when working directly with clients under varying conditions. These skills ensure timely and accurate resolution of technical issues, enhance customer satisfaction, and contribute to the organization's reputation for reliable support.

What are some common challenges Field Technical Support Engineers face when working on-site with clients?

Field Technical Support Engineers often encounter challenges such as troubleshooting complex technical issues under time constraints and adapting to diverse client environments. They must quickly diagnose problems and communicate effectively with both technical and non-technical stakeholders. Additionally, managing multiple service requests and staying up-to-date with the latest product developments are key aspects of the role. Successfully overcoming these challenges requires strong problem-solving skills, flexibility, and excellent customer service.

What are Field Technical Support Engineers?

Field Technical Support Engineers are professionals who provide on-site technical assistance and troubleshooting for hardware, software, or network issues. They often travel to client locations to diagnose problems, perform repairs, install equipment, and ensure systems are working correctly. Their role requires strong technical knowledge, excellent problem-solving skills, and the ability to communicate complex solutions clearly to customers. Field Technical Support Engineers are crucial for maintaining customer satisfaction and minimizing system downtime.
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What job categories do people searching Field Technical Support Engineer jobs look for? The top searched job categories for Field Technical Support Engineer jobs are:
Field Technical Support Engineer jobs near you
Infographic showing various Field Technical Support Engineer job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Contract. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $60,578 per year, or $29.1 per hour.

Technical Support Engineer,

Volvo Car USA

Ridgeville, SC

$73.35K - $136.22K/yr

Other

Posted 20 days ago

Job description

Let's introduce ourselves

The Technical Support Engineer is within the Americas Quality Organization and reports to the Technical Engineering Division. In this role, the Technical Support Engineer serves as the Technical Expert for the Americas region, working in conjunction with the Retailer Technical Support team, the Americas National Sales Company, and the Central organization (CMQ-Current Model Quality) to solve the most difficult technical cases.  

What you'll do

   Provide vehicle diagnostic support and expertise to the Retailer Technical Support team.
   Coach and mentor the Retailer Technical Support team by continually sharing and developing content to improve overall technical competence.
   Lead hands-on vehicle testing and instrumentation initiatives to support the Product Performance Engineering team.
   Find solutions to quality deviations within the Americas Region by utilizing all available technical resources.

What you'll bring

   Retailer Technical Support team experience preferred
   Effectively gather, share, and communicate technical information with various audiences
   Strong knowledge of advanced automotive diagnostics
   Applicants must possess strong critical thinking and complex reasoning skills to effectively diagnose and solve technical issues
   Demonstrate a strong work ethic and the ability to work effectively independently and as part of a team
   Highest degree of professionalism and organizational skills
   Experience using VIDA, DSA, DRO, PIE, CANalyzer, INCA, etc. preferred
   Proficiency in basic computer skills and the ability to effectively use a PC for diagnostic and technical tasks is required
   Proficient in using Microsoft Office Suite, including Word, Excel, and PowerPoint, for various technical and administrative tasks
   Volvo Expert technician experience preferred
   All 8 ASE (Automotive Service Excellence) certifications, L1 and L3 (Advanced level specialist) preferred
   This position requires occasional domestic and international travel

Salary Range:
     $73,347 to $136,217
Compensation is determined based on experience, qualifications, internal equity, location and company guidelines

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