ZipRecruiter

Log In

1

Manager Application Support Engineer Jobs in Atlanta, GA

Global-e

Application Support Engineer

Atlanta, GA · On-site +1

Expanding knowledge management and mentoring junior team members. Requirements * 5+ years of experience as an Application Support Engineer supporting, maintaining, and enhancing enterprise ...

CGI Inc.

Application Support Engineer

Atlanta, GA · On-site

Application Support Engineer Category: Service Desk / End User Services Main location: United ... Highly organized with the ability to manage multiple priorities and support requests. . QA testing ...

Saviynt

Platform Support Engineer

Atlanta, GA

Analyze application and DB (RDS, MySQL) performance issues. * Deeply investigate and analyze ... Manage the full lifecycle of alerts, incidents, and service requests reported through FreshService ...

next page

Showing results 1-20

All JobsApplication Support Engineer JobsManager Application Support Engineer JobsManager Application Support Engineer Jobs in Atlanta, GA

Manager Application Support Engineer information

See Atlanta, GA salary details

$17

$46

$69

How much do manager application support engineer jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for manager application support engineer in Atlanta, GA is $46.67, according to ZipRecruiter salary data. Most workers in this role earn between $37.21 and $54.57 per hour, depending on experience, location, and employer.

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

What are the most commonly searched types of Application Support Engineer jobs in Atlanta, GA? The most popular types of Application Support Engineer jobs in Atlanta, GA are:
What are popular job titles related to Manager Application Support Engineer jobs in Atlanta, GA? For Manager Application Support Engineer jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Manager Application Support Engineer jobs in Atlanta, GA look for? The top searched job categories for Manager Application Support Engineer jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Manager Application Support Engineer jobs? Cities near Atlanta, GA with the most Manager Application Support Engineer job openings:
Manager Application Support Engineer jobs near you

Application Support Engineer

Global-e

Atlanta, GA • On-site, Remote

Full-time

Posted 3 days ago

Job description

Description
Global-e (Nasdaq: GLBE) is the world's leading platform for global direct-to-consumer e-commerce, enabling brands and retailers to seamlessly sell worldwide, delivering localized experiences across markets.
Trusted by some of the world's most recognized brands including Adidas, Alo Yoga, Logitech, Hugo Boss, Marc Jacobs, and Victoria's Secret, we operate on a massive global scale through dynamic teams across North America, EMEA, and APAC.
Our technology-based end-to-end solution combines advanced localization capabilities, streamlined global operations and extensive big-data analytics, covering everything merchants need to scale worldwide. We're a fast-moving, highly collaborative company where innovation, creativity, ownership, and impact are part of everyday work.
We're looking for an Application Support Engineer to join our Technical Operations team to make sure all our systems are running smoothly, and our clients are receiving exceptional service from Global-e.
This will require working collaboratively with other Global-e engineers, analysts, and cross-functional groups, to make sure production issues are resolved quickly and professionally.
The job will include an opportunity to work with tier 1 retailers and online brands who have chosen Global-e as their cross-border eCommerce solution provider and rely on our system's high availability.
Responsibilities:
  • Working closely with our Engineering team and other departments in the company.
  • Addressing and debugging technical issues.
  • Handling escalations and resolving complex issues from customers and internal teams.
  • Expanding knowledge management and mentoring junior team members.

Requirements
  • 5+ years of experience as an Application Support Engineer supporting, maintaining, and enhancing enterprise applications.
  • Understanding of application support methodologies and incident management processes
  • Familiarity with debugging tools, log analysis, and production support
  • Strong analytical and problem-solving skills, with the ability to deep dive and identify root causes
  • Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences
  • Ability to multitask, manage competing priorities, and thrive in a fast-paced environment
  • Team-oriented mindset with a proactive, can-do attitude and strong interpersonal skills

Preferred Qualifications:
  • Working knowledge of JavaScript, HTML, CSS, and other client-side technologies
  • Experience with REST APIs and troubleshooting JSON/XML payloads
  • Proven ability to troubleshoot, analyze, and resolve issues in C#/.NET Framework applications, utilizing code analysis, debugging techniques, and AI-assisted development tools such as Cursor.
  • Hands-on experience with scripting and automation using PowerShell, Python, and JavaScript.
  • Experience working in e-commerce environments is highly preferred, with an understanding of online retail platforms, integrations, and transaction-based systems.

This a hybrid role from our Atlanta office with a 3 day in office policy.
Global-e is an equal opportunity employer. Our team is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and welcome applications from people of all walks of life.
Our people play the key role in our success, and we are always looking for more driven, talented, and ambitious individuals to join our growing international family

Apply