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Manager Application Support Engineer Jobs in Atlanta, GA

Requirements * 5+ years of experience as an Application Support Engineer supporting, maintaining ... Understanding of application support methodologies and incident management processes * Familiarity ...

Requirements * 5+ years of experience as an Application Support Engineer supporting, maintaining ... Understanding of application support methodologies and incident management processes * Familiarity ...

... or DevOps. - Review application logs and other diagnostic information. - Maintain support documentation and knowledge-base articles. - Communicate ticket status and resolutions clearly to users.

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Analyze application and DB (RDS, MySQL) performance issues. * Deeply investigate and analyze ... Manage the full lifecycle of alerts, incidents, and service requests reported through FreshService ...

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Manager Application Support Engineer information

See Atlanta, GA salary details

$17

$46

$69

How much do manager application support engineer jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for manager application support engineer in Atlanta, GA is $46.67, according to ZipRecruiter salary data. Most workers in this role earn between $37.21 and $54.57 per hour, depending on experience, location, and employer.

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

What are the most commonly searched types of Application Support Engineer jobs in Atlanta, GA? The most popular types of Application Support Engineer jobs in Atlanta, GA are:
What are popular job titles related to Manager Application Support Engineer jobs in Atlanta, GA? For Manager Application Support Engineer jobs in Atlanta, GA, the most frequently searched job titles are:
What cities near Atlanta, GA are hiring for Manager Application Support Engineer jobs? Cities near Atlanta, GA with the most Manager Application Support Engineer job openings:

Application Support Engineer

krg technology inc

Alpharetta, GA

Full-time

Re-posted 20 days ago


Job description

Job Description

Job Title : Application Support Engineer

Location: Alpharetta , GA

Duration: Contract

Job Description:

Application Support Specialist will be part of a dynamic team responsible for Incident/problem management, support and monitoring in an ITIL focused delivery organization. We are looking for a well-rounded individual that has exposure and experience in system administration with a java background who can plug in to be a utility player in a team responsible for service delivery and post production support.

Experience required in the following areas:

  • System Administration background in Unix/Linux environments
  • Experience working with/supporting monitoring applications including Apica, NimSoft, AppDynamics and Splunk. AppDynamics experience is a must have.
  • Strong technical background in system engineering, tools and understanding of application architecture
  • Thorough understanding of databases, web server/load balancing and Application server is required. Oracle/Mongo/WebSphere/Tomcat
  • Demonstrate ability to manage and drive multiple projects within a dynamic environment
  • Experience in a global, multi-site, multi-function shared services environment is preferred
  • Background in incident/problem management
  • Ability to work independently and troubleshoot issues in the application runtime environment.
  • Excellent verbal and written skills.

Technical Skills Required

  • Experience in system administration role in a Unix and Middleware capacity
  • Experience with diagnostics tools used for enterprise monitoring to identify root cause like NimSoft (CA-UIM), Apica, AppDynamics and Splunk
  • Proficient in scripting languages including shell, Python and use of regular expressions
  • Experience with Release management
  • Experience with the following environments/languages Java, Midrange, X86
  • Experience with multiple protocols like HTTP, HTTPS, TCP and technologies like JSON, HTML, XML and web services
  • Experience working in DevOps, MicroServices environment in an operational capacity
  • Exposure with the following tools/applications: Kafka, Zookeeper, Eureka
  • Exposure supporting/monitoring applications in a Software as a Service (SaaS) model

EDUCATION/EXPERIENCE:

  • Bachelor's degree in related technical field; Master's degree preferred
  • 5-7 years industry experience
  • 3-5 years in system administration
  • 3-5 years supporting monitoring tools in an application support environment
  • 1-3 years in Java development
  • 1-3 years in working SaaS, DevOps, MicroService support models

Additional Information

All your information will be kept confidential according to EEO guidelines.


KRG Technologies logo

About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

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