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Remote Application Support Engineer Jobs in Atlanta, GA

DPR Construction

Application Support Analyst

Atlanta, GA · On-site +1

... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... Experience * 2+ years of experience in Service Desk, Application Support, or a similar IT support ...

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

... Application Support Specialist Direct Hire Atlanta, GA - hybrid onsite/remote Job Summary: We are ... Collaborate with cross-functional teams, including developers, QA, and infrastructure teams, to ...

KEYENCE

Field Application Engineer

Atlanta, GA · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Tractian

Technical Support Engineer

Atlanta, GA · On-site +1

What you'll do As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide ... You'll collaborate with the development team to improve our products, deliver remote support via ...

Tractian

Technical Support Engineer

Atlanta, GA · Remote

What you'll do As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide ... You'll collaborate with the development team to improve our products, deliver remote support via ...

MacStadium

Senior Technical Support Engineer

Atlanta, GA · Remote

$80K - $100K/yr

We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward ... As a Senior Technical Support Engineer, you will be the operational backbone of our support ...

MacStadium

Senior Technical Support Engineer

Atlanta, GA · On-site +1

$80K - $100K/yr

We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward ... As a Senior Technical Support Engineer, you will be the operational backbone of our support ...

Dot Compliance

Customer Support Engineer

Atlanta, GA · Remote

We are seeking a Customer Support Engineer to join our North America Customer Support Team in a fully Remote environment . In this pivotal role, you will drive customer satisfaction and support our ...

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All JobsRemote Application Support Engineer JobsRemote Application Support Engineer Jobs in Atlanta, GA

Remote Application Support Engineer information

See Atlanta, GA salary details

$17

$46

$69

How much do remote application support engineer jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote application support engineer in Atlanta, GA is $46.67, according to ZipRecruiter salary data. Most workers in this role earn between $37.21 and $54.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Application Support Engineer, and why are they important?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What is a Remote Application Support Engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the common challenges faced by Remote Application Support Engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What are the most commonly searched types of Application Support Engineer jobs in Atlanta, GA? The most popular types of Application Support Engineer jobs in Atlanta, GA are:
What are popular job titles related to Remote Application Support Engineer jobs in Atlanta, GA? For Remote Application Support Engineer jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Remote Application Support Engineer jobs in Atlanta, GA look for? The top searched job categories for Remote Application Support Engineer jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Remote Application Support Engineer jobs? Cities near Atlanta, GA with the most Remote Application Support Engineer job openings:
Remote Application Support Engineer jobs near you
Infographic showing various Remote Application Support Engineer job openings in Atlanta, GA as of June 2026, with employment types broken down into 55% Full Time, 19% Part Time, 8% Temporary, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $97,080 per year, or $46.7 per hour.
Application & Integration Support Engineer - Remote

Application & Integration Support Engineer - Remote

American Cancer Society

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Retirement, PTO

Posted 17 days ago

American Cancer Society rating

7.8

Company rating: 7.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

127th of 682 rated non-profit organizations

Job description

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.
The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.
The Application and Integration Support Engineer, IT, Support Center supports, maintains, and monitors enterprise applications across Windows and Linux environments, and periodically assists with mobile application deployment. The Application and Integration Support Engineer focuses on troubleshooting complex technical issues, deploying application updates, performing routine upgrades, monitoring system health, and ensuring application availability.
The Application and Integration Support Engineer is required to demonstrate strong technical skills, problem-solving abilities, and effective communication. By providing hands-on application and system support, the Application and Integration Support Engineer helps ensure optimal performance, stability, and reliability across IT systems, while contributing to release management for both enterprise and mobile applications as needed.
***This is a fully remote position that can be home-based anywhere within the United States.***
ESSENTIAL FUNCTIONS:
  • Troubleshoots complex enterprise application issues by analyzing system logs, error reports, and integration traces; performs root cause analysis on performance bottlenecks, application errors, and service disruptions; documents technical resolutions in knowledge repositories. 20%

  • Contributes to IT project teams by assisting in the design, configuration, and rollout of enterprise applications, integration solutions, and system upgrades; provides support for mobile application rollout activities as needed, aligned with broader deployment initiatives. 20%

  • Assists in planning and executing release cycles by coordinating with cross-functional teams, validating build integrity, performing pre- and post-deployment testing, and documenting release activities; provides periodic support for mobile application deployment through enterprise distribution pipelines. 15%

  • Monitors and optimizes application performance across Windows and Linux environments by leveraging monitoring tools, log aggregation platforms, and alerting frameworks; performs patching, security updates, and release validation for enterprise applications, with as-needed support for mobile deployment workflows. 15%

  • Identifies inefficiencies in workflows and system operations, recommending and implementing technical process improvements such as scripting, automation, or tool integration; ensures documentation reflects revised technical standards. 10%

  • Collaborates with Service Desk, Network Operations, and Infrastructure teams to provide Tier 2/3 escalation support for enterprise applications; performs advanced incident triage, contributes to problem management activities, and supports root cause investigations; provides targeted support for mobile-related incidents as-needed. 10%

  • Develops and maintains operational documentation, including runbooks, environment configuration guides, and deployment procedures to ensure consistency in application and integration support; includes steps for mobile deployment support where applicable. 10%

EXPERIENCE/QUALIFICATIONS:
  • Minimum Degree Required: Associate Degree

  • Preferred Degree: Bachelor's Degree

  • Certificate(s) or License(s): Relevant IT certifications preferred (e.g., Boomi, Linux+, Microsoft, AWS, ITIL).

  • Years of experience: 3 years in IT support or application/system administration.

KNOWLEDGE, SKILLS, AND ABILITY:
  • Administers and optimizes Windows and Linux environments, including server provisioning, patch management, and advanced command-line operations; leverage virtualization platforms (Azure, VMware) to deploy, scale, and maintain high-availability application hosting environments.

  • Designs, develops, and maintains automation scripts (PowerShell, Bash, Python) and implementsPower Automate workflows to orchestrate system processes, integrates disparate systems, and improves operational efficiency and consistency.

  • Executes SQL data queries and database diagnostics to support troubleshooting, reporting, and integration validation across enterprise applications.

  • Configures, deploys, and maintains integration platforms and APIs(e.g., Boomi, REST, SOAP), ensuring secure, reliable, and performant inter-system communications.

  • Supports SDLC and DevOps practices, including version control, CI/CD pipeline configuration, automated testing, and release management; provide periodic support for mobile application deployment through enterprise distribution pipelines.

  • Applies advanced analytical and problem-solving techniques to diagnose and resolve complex issues affecting enterprise and mobile platforms, including multi-tier application dependencies.

  • Effectively communicates technical concepts to both technical and non-technical stakeholders while managing multiple concurrent projects in fast-paced enterprise environments.

TRAVEL REQUIREMENTS:
  • Occasional travel- 10-15% - may be required for department or program/project meetings, vendor management, or enterprise workshops.

PHYSICAL REQUIREMENTS:
  • Frequent sitting and use of computer equipment

  • Occasional standing, walking, bending, and lifting materials up to 10 lbs.

  • Availability and ability to work after hours, weekends, holidays, etc. as needed, to be on call and/or to fulfill job responsibilities and requirements.

The starting rate is $71,000 to $85,000 annual. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

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