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Remote Application Support Engineer Jobs in Atlanta, GA

Global-e

Application Support Engineer

Atlanta, GA · On-site +1

We're looking for an Application Support Engineer to join our Technical Operations team to make sure all our systems are running smoothly, and our clients are receiving exceptional service from ...

DPR Construction

Application Support Analyst

Atlanta, GA · On-site +1

... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... Experience * 2+ years of experience in Service Desk, Application Support, or a similar IT support ...

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

... Application Support Specialist Direct Hire Atlanta, GA - hybrid onsite/remote Job Summary: We are ... Collaborate with cross-functional teams, including developers, QA, and infrastructure teams, to ...

Tractian

Technical Support Engineer

Atlanta, GA · Remote

You'll collaborate with the development team to improve our products, deliver remote support via ... in application materials based on available information. These tools assist our recruitment team ...

Tractian

Technical Support Engineer

Atlanta, GA · On-site +1

You'll collaborate with the development team to improve our products, deliver remote support via ... in application materials based on available information. These tools assist our recruitment team ...

KEYENCE

Field Application Engineer '27

Atlanta, GA · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Delaware Nation Industries

UI Developer

Atlanta, GA · Remote

$48 - $62.50/hr

We are seeking a UI Developer to support the CDC program. This is a remote role for a mid-level ... application support * Ability to work independently in a remote environment while collaborating ...

Delaware Nation Industries

UI Developer

Atlanta, GA · Remote

$48 - $62.50/hr

We are seeking a UI Developer to support the CDC program. This is a remote role for a mid-level ... application support * Ability to work independently in a remote environment while collaborating ...

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Remote Application Support Engineer information

See Atlanta, GA salary details

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How much do remote application support engineer jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote application support engineer in Atlanta, GA is $46.67, according to ZipRecruiter salary data. Most workers in this role earn between $37.21 and $54.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Application Support Engineer, and why are they important?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What is a Remote Application Support Engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the common challenges faced by Remote Application Support Engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What are the most commonly searched types of Application Support Engineer jobs in Atlanta, GA? The most popular types of Application Support Engineer jobs in Atlanta, GA are:
What are popular job titles related to Remote Application Support Engineer jobs in Atlanta, GA? For Remote Application Support Engineer jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Remote Application Support Engineer jobs in Atlanta, GA look for? The top searched job categories for Remote Application Support Engineer jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Remote Application Support Engineer jobs? Cities near Atlanta, GA with the most Remote Application Support Engineer job openings:
Remote Application Support Engineer jobs near you
Infographic showing various Remote Application Support Engineer job openings in Atlanta, GA as of July 2026, with employment types broken down into 77% Full Time, 16% Part Time, 1% Temporary, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $97,080 per year, or $46.7 per hour.

Application Support Engineer

Global-e

Atlanta, GA • On-site, Remote

Full-time

Posted 10 days ago

Job description

Description
Global-e (Nasdaq: GLBE) is the world's leading platform for global direct-to-consumer e-commerce, enabling brands and retailers to seamlessly sell worldwide, delivering localized experiences across markets.
Trusted by some of the world's most recognized brands including Adidas, Alo Yoga, Logitech, Hugo Boss, Marc Jacobs, and Victoria's Secret, we operate on a massive global scale through dynamic teams across North America, EMEA, and APAC.
Our technology-based end-to-end solution combines advanced localization capabilities, streamlined global operations and extensive big-data analytics, covering everything merchants need to scale worldwide. We're a fast-moving, highly collaborative company where innovation, creativity, ownership, and impact are part of everyday work.
We're looking for an Application Support Engineer to join our Technical Operations team to make sure all our systems are running smoothly, and our clients are receiving exceptional service from Global-e.
This will require working collaboratively with other Global-e engineers, analysts, and cross-functional groups, to make sure production issues are resolved quickly and professionally.
The job will include an opportunity to work with tier 1 retailers and online brands who have chosen Global-e as their cross-border eCommerce solution provider and rely on our system's high availability.
Responsibilities:
  • Working closely with our Engineering team and other departments in the company.
  • Addressing and debugging technical issues.
  • Handling escalations and resolving complex issues from customers and internal teams.
  • Expanding knowledge management and mentoring junior team members.

Requirements
  • 5+ years of experience as an Application Support Engineer supporting, maintaining, and enhancing enterprise applications.
  • Understanding of application support methodologies and incident management processes
  • Familiarity with debugging tools, log analysis, and production support
  • Strong analytical and problem-solving skills, with the ability to deep dive and identify root causes
  • Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences
  • Ability to multitask, manage competing priorities, and thrive in a fast-paced environment
  • Team-oriented mindset with a proactive, can-do attitude and strong interpersonal skills

Preferred Qualifications:
  • Working knowledge of JavaScript, HTML, CSS, and other client-side technologies
  • Experience with REST APIs and troubleshooting JSON/XML payloads
  • Proven ability to troubleshoot, analyze, and resolve issues in C#/.NET Framework applications, utilizing code analysis, debugging techniques, and AI-assisted development tools such as Cursor.
  • Hands-on experience with scripting and automation using PowerShell, Python, and JavaScript.
  • Experience working in e-commerce environments is highly preferred, with an understanding of online retail platforms, integrations, and transaction-based systems.

This a hybrid role from our Atlanta office with a 3 day in office policy.
Global-e is an equal opportunity employer. Our team is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and welcome applications from people of all walks of life.
Our people play the key role in our success, and we are always looking for more driven, talented, and ambitious individuals to join our growing international family

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