Title: IT Technical Support Location: Alpharetta, GA 30005 Duration: 06 Months Pay Rate: $21.00 ... online chat and/or in person * Create a positive customer support experience, build rapport and ...
Quick apply
Title: IT Technical Support Location: Alpharetta, GA 30005 Duration: 06 Months Pay Rate: $21.00 ... online chat and/or in person * Create a positive customer support experience, build rapport and ...
Client Support Specialist
Atlanta, GA · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... and leverage technology to improve productivity and service outcomes. Base Salary Range $19.00 ...
Client Support Specialist
Atlanta, GA · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... and leverage technology to improve productivity and service outcomes. Base Salary Range $19.00 ...
Customer Support Analyst
Kennesaw, GA · On-site
Company Description SA Technologies Inc. (www.satincorp.com) is a market leader and one of the ... Inbound Chat Support (All Non-Critical Issue Types) * Respond to chats from customers to the NSC ...
Customer Support Analyst
Kennesaw, GA · On-site
Company Description SA Technologies Inc. (www.satincorp.com) is a market leader and one of the ... Inbound Chat Support (All Non-Critical Issue Types) * Respond to chats from customers to the NSC ...
Technical Support Representative Level 1
Atlanta, GA · On-site +1
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets. Responsibilities What You'll Be Doing
Technical Support Representative Level 1
Atlanta, GA · On-site +1
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets. Responsibilities What You'll Be Doing
Client Support Specialist
$17.25 - $23.25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Client Support Specialist
$17.25 - $23.25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Technical Support/ IT Support
Alpharetta, GA · On-site
$24 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
Quick apply
Technical Support/ IT Support
Alpharetta, GA · On-site
$24 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
IT Support in Alpharetta, GA 30005
Alpharetta, GA · On-site
$25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Posted today
Quick apply
IT Support in Alpharetta, GA 30005
Alpharetta, GA · On-site
$25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Posted today
IT Support in Alpharetta, GA 30009
Alpharetta, GA · On-site
$24/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Quick apply
IT Support in Alpharetta, GA 30009
Alpharetta, GA · On-site
$24/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Tech Support Analyst - $25/hr
Alpharetta, GA · On-site
$25/hr
Responsibilities : • Provide front-line support via phone or live chat with professionalism ... s and applications. • Proficient in fundamental computer skills, including typing, email ...
Tech Support Analyst - $25/hr
Alpharetta, GA · On-site
$25/hr
Responsibilities : • Provide front-line support via phone or live chat with professionalism ... s and applications. • Proficient in fundamental computer skills, including typing, email ...
IT Support Specialist (open to recent grads)
Alpharetta, GA · On-site
$25/hr
Technical support via phone/chat * Windows and strong computer skills * Excellent communication and ... IT Service Desk role! More about us: Equal Employment Opportunity Russell Tobin is an equal ...
Posted today
IT Support Specialist (open to recent grads)
Alpharetta, GA · On-site
$25/hr
Technical support via phone/chat * Windows and strong computer skills * Excellent communication and ... IT Service Desk role! More about us: Equal Employment Opportunity Russell Tobin is an equal ...
Posted today
As an IT Support Center Specialist at Jackson Healthcare, you will play a crucial role in ... and chat, and provide them with solutions, information, and support to ensure that issues are ...
As an IT Support Center Specialist at Jackson Healthcare, you will play a crucial role in ... and chat, and provide them with solutions, information, and support to ensure that issues are ...
As an IT Support Center Specialist at Jackson Healthcare, you will play a crucial role in ... and chat, and provide them with solutions, information, and support to ensure that issues are ...
As an IT Support Center Specialist at Jackson Healthcare, you will play a crucial role in ... and chat, and provide them with solutions, information, and support to ensure that issues are ...
IT Support/ Help Desk in Alpharetta, GA 30005
Alpharetta, GA · On-site
$20 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Quick apply
IT Support/ Help Desk in Alpharetta, GA 30005
Alpharetta, GA · On-site
$20 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Quick apply
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Quick apply
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
IT Support Manager
Atlanta, GA · On-site
Job Overview We are looking for an IT Support Manager who loves solving problems and is passionate ... 365 Copilot, AI chat assistants) in an enterprise environment, including licensing, access ...
IT Support Manager
Atlanta, GA · On-site
Job Overview We are looking for an IT Support Manager who loves solving problems and is passionate ... 365 Copilot, AI chat assistants) in an enterprise environment, including licensing, access ...
IT Support Specialist
White, GA · On-site
Serve as the first point of contact for IT support requests via ticketing system, email, phone, and chat * Triage, troubleshoot, and resolve end-user issues across Windows, Microsoft 365, printers ...
IT Support Specialist
White, GA · On-site
Serve as the first point of contact for IT support requests via ticketing system, email, phone, and chat * Triage, troubleshoot, and resolve end-user issues across Windows, Microsoft 365, printers ...
... chat, text, video and email communication methods. Ensures high-level customer satisfaction by ... technologies sold or supported by Ricoh. May replicate equipment failure situations in a test ...
... chat, text, video and email communication methods. Ensures high-level customer satisfaction by ... technologies sold or supported by Ricoh. May replicate equipment failure situations in a test ...
Responds to incoming support incidents (i.e. i.e. telephone, chat, email, text and video) and ... Fiery Professional, Fiery System 10 or Advanced Printing Technologies
Responds to incoming support incidents (i.e. i.e. telephone, chat, email, text and video) and ... Fiery Professional, Fiery System 10 or Advanced Printing Technologies
Service Desk Agent/ IT Support in Alpharetta GA, 30005 - Onsite
Alpharetta, GA · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
Service Desk Agent/ IT Support in Alpharetta GA, 30005 - Onsite
Alpharetta, GA · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Tech Chat Support information
See Atlanta, GA salary details
$26K - $29.4K
0% of jobs
$29.4K - $32.8K
3% of jobs
$36.2K is the 25th percentile. Wages below this are outliers.
$32.8K - $36.2K
22% of jobs
The median wage is $38.1K / yr.
$36.2K - $39.6K
43% of jobs
$39.6K - $43K
6% of jobs
$43.2K is the 75th percentile. Wages above this are outliers.
$43K - $46.4K
6% of jobs
$46.4K - $49.8K
6% of jobs
$49.8K - $53.2K
5% of jobs
$53.2K - $56.7K
3% of jobs
$56.7K - $60.1K
3% of jobs
$60.1K - $63.5K
1% of jobs
$26K
$41.8K
$63.5K
How much do tech chat support jobs pay per year?
As of Aug 21, 2026, the average yearly pay for tech chat support in Atlanta, GA is $41,813.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $45,200.00 per year, depending on experience, location, and employer.
What is a Tech Chat Support?
A Tech Chat Support job involves assisting customers with technical issues through online chat. Support agents help troubleshoot problems, provide guidance on product usage, and resolve technical concerns efficiently. They typically work with predefined scripts, troubleshooting steps, and knowledge bases to offer accurate solutions. Strong communication skills, technical knowledge, and patience are crucial for success in this role.
What are the typical daily responsibilities of a Tech Chat Support?
As a Tech Chat Support professional, your day usually involves responding to customer inquiries and troubleshooting technical issues via live chat platforms. You'll document each interaction, follow established procedures to resolve problems, and escalate more complex issues to higher-level support when needed. The role often requires multitasking across several chats at once and collaborating with other support team members to share information or updates. This fast-paced, customer-focused environment helps build strong communication and problem-solving skills while providing valuable technical support experience.
What are the key skills and qualifications needed to thrive as a Tech Chat Support, and why are they important?
To thrive as a Tech Chat Support, you need strong troubleshooting abilities, a good understanding of computer systems and applications, and typically a high school diploma or relevant technical certification. Familiarity with help desk ticketing systems, live chat platforms, and knowledge bases is often required. Excellent written communication, patience, and a customer-focused attitude are standout soft skills in this role. These skills and qualities help ensure that customer issues are resolved efficiently and with a positive experience, directly impacting customer satisfaction and company reputation.
What are popular job titles related to Tech Chat Support jobs in Atlanta, GA?
For Tech Chat Support jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Tech Chat Support jobs in Atlanta, GA look for?
The top searched job categories for Tech Chat Support jobs in Atlanta, GA are:
$21/hr
Contractor
Re-posted 20 days ago
Job description
Title: IT Technical Support
Location: Alpharetta, GA 30005
Duration: 06 Months
Pay Rate: $21.00/- on W2
About Job:
Roles and Responsibilities:
Demonstrate strong customer service skills to provide phone support including:
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
#CareerBuilder #Monster #Dice #Indeed #LinkedIn