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Remote Application Support Engineer Jobs in Columbus, GA

Supporting the Installation Area Managers, Sales Area Managers and Service Technical Managers in ... Epta offers the opportunity for remote work whenever possible, along with providing the necessary ...

Principal Software Engineer (Salesforce)

Columbus, GA · On-site +1

$123K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If the role is remote, there may be occasions that you are requested to come to the office based on ... Supporting Organizational Goals * Working with Diverse Populations What does it take to be ...

Software Engineer III (Salesforce)

Columbus, GA · On-site +1

$105K - $145K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If the role is remote, there may be occasions that you are requested to come to the office based on ... Supporting Organizational Goals * Working with Diverse Populations What does it take to be ...

New

Software Engineer III (Salesforce)

Columbus, GA · On-site +1

$105K - $145K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If the role is remote, there may be occasions that you are requested to come to the office based on ... Supporting Organizational Goals * Working with Diverse Populations What does it take to be ...

Cloud Engineer III

Columbus, GA · On-site +1

$135K - $165K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If the role is remote, there may be occasions that you are requested to come to the office based on ... Proven application production support experience Strong analytical and problem-solving skills ...

Cloud Engineer III

Columbus, GA · On-site +1

$135K - $165K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If the role is remote, there may be occasions that you are requested to come to the office based on ... application production support experience • Strong analytical and problem-solving skills • ...

AI Engineer - Remote / Telecommute

Columbus, GA · Remote

$37 - $42/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Ensure application scalability, security, performance, and adherence to software engineering best ... practices. Skills: * Java (Java 17+ preferred). * Spring Boot. * REST API Development. * Generative ...

That's why we offer a thoughtful range of perks designed to inspire, support, and celebrate our ... Epta offers the opportunity for remote work whenever possible, along with providing the necessary ...

Platform Engineer III (Workday)

Columbus, GA · On-site +1

$88K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If the role is remote, there may be occasions that you are requested to come to the office based on ... Supporting Organizational Goals * Working with Diverse Populations What does it take to be ...

Platform Engineer III (Workday)

Columbus, GA · On-site +1

$88K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If the role is remote, there may be occasions that you are requested to come to the office based on ... Supporting Organizational Goals * Working with Diverse Populations What does it take to be ...

Platform Engineer III

Columbus, GA · On-site +1

$95K - $145K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If the role is remote, there may be occasions that you are requested to come to the office based on ... Supporting Organizational Goals * Working with Diverse Populations What does it take to be ...

Platform Engineer III

Columbus, GA · On-site +1

$95K - $145K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If the role is remote, there may be occasions that you are requested to come to the office based on ... Supporting Organizational Goals * Working with Diverse Populations What does it take to be ...

Remote Customer Service Agent

Phenix City, AL · Remote

$14 - $18.75/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Remote Customer Service Agent

Columbus, GA · Remote

$13.75 - $18.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Remote Sales Agent

Opelika, AL · Remote

$69K - $175K/yr

  • Medical

  • Dental

Build lasting client relationships that support long-term retention * Work closely with your ... Contact us if you require accommodations during the application process.

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Remote Application Support Engineer information

See Columbus, GA salary details

$16

$43

$64

How much do remote application support engineer jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote application support engineer in Columbus, GA is $43.44, according to ZipRecruiter salary data. Most workers in this role earn between $34.66 and $50.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote application support engineer?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What is a remote application support engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the common challenges faced by remote application support engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What are popular job titles related to Remote Application Support Engineer jobs in Columbus, GA?

For Remote Application Support Engineer jobs in Columbus, GA, the most frequently searched job titles are:

What job categories do people searching Remote Application Support Engineer jobs in Columbus, GA look for?

The top searched job categories for Remote Application Support Engineer jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Remote Application Support Engineer jobs?

Cities near Columbus, GA with the most Remote Application Support Engineer job openings:

Application Engineer

Epta

Columbus, GA • On-site, Remote

Full-time

Re-posted 14 days ago


Job description

EXPERIENCE: 

  • Professional experience in the role or similar: 2 years

  • Management experience: preferably in multinational context, with similar dimensions, managing similar activities

  • Languages: English

  • Highest Education Level: Mechanical Bachelor Degree

JOB RESPONSIBILITIES:

  • Drafts technical-economic offers for refrigeration plants on the basis of data received from the project manager, line manager and/or customer;
  • Designing non-standard systems to allow System Configuration to complete the BOM for the order process
  • Is responsible for the quality of the services provided;
  • Informs the direct supervisor of important problems that may have an impact on the development of the activity and projects in which he/she is involved;
  • Promotes mutual respect, cooperation and transparency within the department, in relations with other departments and in relations with persons outside the company;
  • Complies with the legislation in force and quality procedures according to the regulations
  • Managing the technical relationship with the external suppliers on specific components for special systems or new needs of standard system
  • Supporting the Installation Area Managers, Sales Area Managers and Service Technical Managers in solving technical issues on systems and products, also in field

Don't let a few unmet requirements chill your enthusiasm! If you're excited about the role and believe you have the potential to excel, click "Apply" anyway. We love fresh energy and are eager to see what you bring to the table!

Why work for Epta

At Epta, we believe our employees are the driving force behind our success. That's why we offer a thoughtful range of perks designed to inspire, support, and celebrate our team every step of the way.

  • Join Epta in this permanent role, where you'll experience a great blend of new technologies and a modern workplace culture.
  • We take development opportunities seriously! Take part in a variety of training through our Epta Academy and external training partners.
  • Epta offers the opportunity for remote work whenever possible, along with providing the necessary technical equipment.
  • Balance work and personal life perfectly with our flexible working hours.
  • Give back more than we receive: Join our volunteering activities and help make the world a better place.

Our story

We at the Epta Group are a dynamic and growing international company, delivering cutting-edge commercial refrigeration solutions that impact everyday life-from ensuring fresh food in supermarkets to keeping the perfect chill in your favorite cafe. Our global network includes manufacturing facilities, sales entities and service organizations -all working together to provide sustainable and innovative solutions. We support customers in their green transition and support them as a fully integrated provider, from the layout of the store to the after-sales support.

With over 8,000 employees, Epta fosters an environment of continuous development. We offer career growth, extensive training, and the opportunity to thrive in a company where every challenge is a chance to create value and inspire our people. Guided by our values, we are committed to professional excellence, sustainability, and innovation in every aspect of our work.

We welcome applications from all individuals, regardless of gender, race, ethnicity, religion, sexual orientation, disability, parental status, or social origin. At Epta, your unique perspective is what keeps us innovative and cool.