2

Remote Application Support Engineer Jobs in Ellijay, GA

Be Seen First

Our industrial minerals portfolio comprises a broad range of high-quality, performance-engineered ... To support our growth strategy in North America, we are seeking two Regional Sales Managers to ...

Remote Application Support Engineer information

See Ellijay, GA salary details

$17

$45

$67

How much do remote application support engineer jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote application support engineer in Ellijay, GA is $45.27, according to ZipRecruiter salary data. Most workers in this role earn between $36.11 and $52.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Application Support Engineer, and why are they important?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What is a Remote Application Support Engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the common challenges faced by Remote Application Support Engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What cities near Ellijay, GA are hiring for Remote Application Support Engineer jobs? Cities near Ellijay, GA with the most Remote Application Support Engineer job openings:
Infographic showing various Remote Application Support Engineer job openings in Ellijay, GA as of July 2026, with employment types broken down into 75% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $94,171 per year, or $45.3 per hour.
Sales Engineer, Defense

Sales Engineer, Defense

AEGIS POWER SYSTEMS, INC.

Murphy, NC • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

Why Join Aegis Power Systems, Inc.?

Aegis Power Systems, Inc. designs and manufactures mission-critical power solutions for defense, aerospace, industrial, and high-reliability applications.

As a Sales Engineer, you will play a pivotal role in driving customer success, shaping product direction, and accelerating company growth by connecting complex technical requirements with advanced power electronics solutions.

We offer a stable, innovative environment where engineering excellence and customer success intersect and where your impact is both visible and measurable.

Position Overview:

We are seeking a technically strong, customer-facing Sales Engineer to support the growth of Aegis’ custom and standard power electronics portfolio.

This role is ideal for someone with hands-on knowledge of AC/DC, DC/DC, and DC/AC power conversion who thrives in a consultative sales environment. You will engage with engineering, procurement, program management, and military stakeholders, helping translate mission requirements into effective technical solutions.

Experience supporting defense, aerospace, or high-reliability systems is highly valued.

What you will do:

Technical Expertise & Solution Development Identify customer requirements and recommend appropriate power supply solutions Serve as a trusted technical advisor to customers in defense and industrial sectors

  • Identify customer requirements and recommend appropriate power supply solutions
  • Serve as a trusted technical advisor to customers in defense and industrial sectors
  • Collaborate with customers to understand design challenges and align Aegis capabilities
  • Analyze market trends, competitors, and emerging technologies
  • Support strategic planning for sales, product development, and departmental initiatives

Customer Engagement & Sales Execution

  • Influence customer part selection and strategically position Aegis solutions
  • Partner closely with sales and engineering teams to develop winning strategies.
  • Visit customers across the U.S. and attend industry trade shows and defense events
  • Review RFQs, assess technical feasibility, and develop compliant proposals
  • Prepare quotes, presentations, and customer-facing technical documentation
  • Ensure accurate CRM activity tracking for leads, opportunities, and contracts
  • Participate in contract negotiations and work toward achieving annual sales targets

Cross-Functional Collaboration

  • Work with internal teams to support custom product development
  • Provide market feedback to influence product roadmap direction
  • Support proposal reviews, competitive analysis, and customer strategy

Minimum Qualifications

  • 5+ years of relevant technical or engineering sales experience (including 3+ years in the defense industry)
  • Bachelor’s degree in Electrical Engineering (ABET-accredited)
  • Technical understanding of electronics manufacturing, system design, and power conversion
  • Knowledge of AC/DC, DC/DC, and DC/AC converters and power electronics parameters
  • Proficiency with CRM software for lead tracking, quoting, reporting, and collaboration
  • Excellent written and presentation skills
  • Proven ability to build relationships and influence technical decisions =
  • Ability to travel domestically (~25%)

Preferred Qualifications

  • 7+ years selling to defense contractors or directly to the U.S. Department of Defense
  • Familiarity with defense standards such as:
    • MIL-STD-810, MIL-STD-461, MIL-STD-704, etc.

Who Succeeds in This Role

  • A strong communicator who excels in customer-facing environments
  • Technically confident when discussing power supply requirements
  • A proactive problem solver who thrives in fast-paced, cross-functional roles
  • Strategic, analytical, and capable of influencing decisions
  • Passionate about helping customers solve complex technical challenges.

Compensation & Benefits

  • Competitive Salary + target bonus incentives
  • Health, Dental, Vision Insurance
  • HSA & FSA options
  • Life Insurance
  • Voluntary Benefits
  • Paid Time Off
  • Employee Assistance Program
  • Retirement Plan
  • Professional Development Assistance
  • Mobile cell phone allowance.

Work Location

US – Remote

Equal Employment Opportunity Statement

Aegis Power Systems, Inc. is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.