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Remote Application Support Engineer Jobs in Ellijay, GA

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Sales Engineer

Murphy, NC · Remote

Sales Engineer - Remote (Contiguous U.S.) NO VISA Candidates can be considered A leading power ... This role supports technical sales of both custom and standard products and reports directly to the ...

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All JobsApplication Support Engineer JobsRemote Application Support Engineer JobsRemote Application Support Engineer Jobs in Ellijay, GA

Remote Application Support Engineer information

See Ellijay, GA salary details

$17

$45

$67

How much do remote application support engineer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote application support engineer in Ellijay, GA is $45.27, according to ZipRecruiter salary data. Most workers in this role earn between $36.11 and $52.93 per hour, depending on experience, location, and employer.

What is a remote application support engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the key skills and qualifications needed to thrive as a remote application support engineer?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What are the common challenges faced by remote application support engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What cities near Ellijay, GA are hiring for Remote Application Support Engineer jobs?

Cities near Ellijay, GA with the most Remote Application Support Engineer job openings:

Remote Application Support Engineer jobs near you
Infographic showing various Remote Application Support Engineer job openings in Ellijay, GA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $94,171 per year, or $45.3 per hour.

Sales Engineer

Step Up Recruiting

Murphy, NC • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Key responsibilities

  • Identify customer technical requirements and recommend appropriate power supply solutions

  • Collaborate with customers to understand design challenges and propose tailored solutions

  • Prepare quotes, proposals, and presentations based on customer needs

Job description

Sales Engineer – Remote (Contiguous U.S.)
NO VISA Candidates can be considered

A leading power electronics engineering and manufacturing firm is seeking an Engineering Sales Representative to join its growing sales team. This role supports technical sales of both custom and standard products and reports directly to the department manager.

The ideal candidate will have a strong background in electronics hardware manufacturing and be able to effectively communicate the technical aspects of AC/DC, DC/DC, and DC/AC converters and inverters, along with other power electronics-related products. Experience in defense systems, mission computing, shipboard/marine electronics, and/or aircraft systems is highly valued, as many customers operate within the defense sector.

This is a customer-facing role, requiring excellent verbal and written communication skills in English. The candidate must be comfortable engaging with engineering, program management, procurement, and military leadership personnel.

Cross-functional collaboration is essential, as the role involves working with internal engineering, manufacturing, marketing, and support teams to develop custom solutions and contribute to product strategy. The candidate will analyze customer needs, monitor competitor offerings, and provide strategic input to help shape future product development. Experience in preparing and reviewing detailed proposals tailored to customer requirements is a plus, as is the ability to build external partnerships that expand company capabilities.

Key Responsibilities Technical Expertise & Solution Development
  • Identify customer technical requirements and recommend appropriate power supply solutions
  • Collaborate with customers to understand design challenges and propose tailored solutions
  • Act as a trusted technical advisor and build strong customer relationships
  • Analyze market trends, competitors, and emerging technologies
  • Participate in strategic planning meetings for sales, product development, and departmental growth
Sales Support & Customer Engagement
  • Influence customer part selection and position products competitively
  • Partner with commercial sales and engineering teams to drive customer success
  • Conduct on-site visits across the U.S.
  • Attend and exhibit at defense and industry events
  • Qualify and respond to leads promptly
  • Review RFQs and assess feasibility
  • Prepare quotes, proposals, and presentations
  • Maintain accurate records in CRM software
  • Participate in contract negotiations
  • Meet or exceed sales targets
  • Perform other duties as assigned
Minimum Qualifications
  • 5+ years of relevant experience, including 3+ years in the defense industry
  • Bachelor’s degree in Electrical Engineering (ABET-accredited) REQUIRED
  • Technical background in electronics system design and manufacturing
  • Familiarity with power converters and related specifications
  • Proficiency with CRM systems for lead tracking, quoting, and reporting
  • Strong written and verbal communication skills
  • Proficient in Microsoft Office
  • High ethical standards, dependability, and professionalism
  • Strong problem-solving, negotiation, and conflict resolution skills
  • Willingness to travel domestically (~25%)
Preferred Qualifications
  • 5-7+ years of experience selling to defense contractors or directly to the DoD
  • Knowledge of defense industry standards such as MIL-STD-810, MIL-STD-461, MIL-STD-704
  • Eligibility or ability to obtain U.S. security clearance
Compensation & Benefits
  • Job Type: Full-time
  • Location: Remote (Contiguous U.S.)
  • Compensation: Salary + Special Incentives + Bonus
  • Benefits Include:
    • Medical health insurance (dental/vision optional)
    • SEP-IRA retirement plan
    • Paid vacation and holidays