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Remote Application Support Engineer Jobs in Chatsworth, GA

ABB

Protection and Control Engineer

Calhoun, TN · Remote

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

ABB

Protection and Control Engineer

Harrison, TN · Remote

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

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All JobsApplication Support Engineer JobsRemote Application Support Engineer JobsRemote Application Support Engineer Jobs in Chatsworth, GA

Remote Application Support Engineer information

See Chatsworth, GA salary details

$16

$43

$64

How much do remote application support engineer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote application support engineer in Chatsworth, GA is $43.23, according to ZipRecruiter salary data. Most workers in this role earn between $34.47 and $50.53 per hour, depending on experience, location, and employer.

What is a remote application support engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the key skills and qualifications needed to thrive as a remote application support engineer?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What are the common challenges faced by remote application support engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What job categories do people searching Remote Application Support Engineer jobs in Chatsworth, GA look for?

The top searched job categories for Remote Application Support Engineer jobs in Chatsworth, GA are:

What cities near Chatsworth, GA are hiring for Remote Application Support Engineer jobs?

Cities near Chatsworth, GA with the most Remote Application Support Engineer job openings:

Remote Application Support Engineer jobs near you
Infographic showing various Remote Application Support Engineer job openings in Chatsworth, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 4% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $89,909 per year, or $43.2 per hour.

Manager, Application Solutions

BlueCross BlueShield of Tennessee

Chattanooga, TN • On-site, Remote

Full-time

Posted 4 days ago

Key responsibilities

  • Oversee multiple teams supporting Facets and BlueCard operations to ensure operational excellence and system stability.

  • Monitor and maintain adherence to quality standards across applications and support modernization initiatives.

  • Analyze applications to ensure they meet business needs and specifications.

Job description

We are hiring an Application Solutions Manager, Facets and ITS Operations, at BCBST!

In this highly visible leadership role, you will lead the teams responsible for BCBST's two core healthcare processing platforms: Facets and BlueCard ITS/Blue2. You will oversee multiple teams supporting Facets and BlueCard operations while leading a talented organization of experienced associates. Your focus will be ensuring operational excellence, maintaining the stability of critical production systems, and shaping the future-state vision for the platforms, teams, and technologies that support BCBST's core business operations. You will play a key role in advancing strategic modernization initiatives for both Facets and BlueCard, while partnering closely with business leaders, technology teams, vendors, and external stakeholders to ensure successful delivery and long-term sustainability.

To be successful in this role, in addition to the core job requirements, you'll bring stronghealthcare payer operationsknowledge,application support leadershipexperience, and theability to lead large-scale technology transformation initiatives. You will be a strong candidate for this role if you have experience leading complex application support organizations, managing vendor relationships, driving modernization programs, and developing high-performing teams. Experience with Facets, Cognizant/TriZetto solutions, and the BlueCross BlueShield Association is highly preferred. The ideal candidate will also bring strong leadership capabilities related to succession planning, organizational development, and supporting highly experienced technical teams through periods of change and transformation.

Note:

  • This is a remote, work-from-home position, but the final round of interviews will take place on-site in our Chattanooga, TN office.

  • Limited travel is required to the Chattanooga, TN office, approximately once per quarter.

  • Candidates must be available to work Eastern Time business hours.

  • Sponsorship is not available for this role.

Job Responsibilities

  • Monitoring and maintaining adherence and compliance to quality standards on an ongoing basis.
  • Overseeing multiple application programming and analysis projects which include development, installation and maintenance of application programs.
  • Maximizing staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs.
  • Analyzing applications to ensure that all systems that are developed, meeting business needs and specifications.

Job Qualifications

Education

  • Bachelor's Degree in a Computer Sciences related field or equivalent work experience

Experience

  • 8 years - Extensive systems analysis, design and project management experience required.
  • 3 years - Management and/or leadership experience required

Skills\Certifications

  • Proven technical background with a history of relational database and data warehousing technologies.
  • Ability to design and develop using service oriented architecture and object oriented architecture design patterns
  • Proven skill with information technology in use at BCBST is required
  • Ability to conceive and deliver innovative solutions
  • Proven analytical and problem solving skills and ability to perform non-routine analytical tasks
  • Strong interpersonal and organizational skills
  • Ability to establish and maintain a high level of customer trust and confidence
  • Must be able to communicate effectively with both technical and non-technical co-workers
  • Demonstrated competency in strategic thinking, with strong abilities in relationship management
  • Demonstrated ability to work with vendors, including discussions for contracts, price negotiation, and budgeting

BBEX 13 T60215-EX/CAP Grd 13

Number of Openings Available

1

Worker Type:

Employee

Company:

BCBST BlueCross BlueShield of Tennessee, Inc.

Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

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