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Internship Remote Chat Support Jobs in Columbus, GA

Customer Service Representative

Columbus, GA ยท Remote

$16.50 - $22.25/hr

Respond promptly and professionally to customer inquiries by phone, email, chat, or other approved ... for remote work, if applicable. Preferred Experience * Experience supporting customers in health ...

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Internship Remote Chat Support information

See Columbus, GA salary details

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$15

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How much do internship remote chat support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for internship remote chat support in Columbus, GA is $15.00, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $16.59 per hour, depending on experience, location, and employer.

What is an internship remote chat support?

An Internship Remote Chat Support position is an entry-level role where interns assist customers or clients via online chat platforms from a remote location. The primary responsibilities include responding to inquiries, troubleshooting issues, and providing information about products or services in real-time. This position is ideal for gaining customer service experience, improving communication skills, and learning how to handle various support scenarios, all while working from home. Interns typically receive guidance and training from supervisors or experienced support agents. The role may also involve documenting interactions and escalating complex issues to higher-level staff.

What are the key skills and qualifications needed to thrive as an internship remote chat support?

To thrive as an Internship Remote Chat Support, you need strong written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or ongoing college education. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Intercom is typically expected. Patience, active listening, and problem-solving skills help you stand out by ensuring positive and efficient customer interactions. These skills are vital to provide timely, accurate support and maintain customer satisfaction in a remote, digital environment.

What are some common challenges faced in a remote chat support internship, and how can I overcome them?

One common challenge in a remote chat support internship is maintaining clear and professional communication despite not interacting face-to-face. Interns may also encounter difficulties managing multiple chats simultaneously, especially during peak times. To overcome these challenges, it's important to develop strong written communication skills, stay organized, and utilize available resources or templates provided by your team. Regular check-ins with supervisors and active participation in team meetings can also help you stay connected and receive feedback for improvement.

What is the difference between Internship Remote Chat Support vs Customer Service Representative?

AspectInternship Remote Chat SupportCustomer Service Representative
CredentialsMinimal; often students or entry-levelHigh school diploma or equivalent; some roles may require experience
Work EnvironmentRemote, online chat platformRemote or in-office, phone and chat support
Employer & Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance, various industries
Search & Comparison IntentEntry-level, training, internship opportunitiesCustomer support, client interaction, full-time roles

Internship Remote Chat Support typically involves entry-level, temporary roles focused on online chat assistance, often for students or those seeking experience. Customer Service Representatives may handle multiple communication channels and often work in full-time positions. Both roles are essential for customer engagement but differ mainly in experience level, duration, and scope of responsibilities.

What are the most commonly searched types of Remote Chat Support jobs in Columbus, GA?

The most popular types of Remote Chat Support jobs in Columbus, GA are:

What are popular job titles related to Internship Remote Chat Support jobs in Columbus, GA?

For Internship Remote Chat Support jobs in Columbus, GA, the most frequently searched job titles are:

What job categories do people searching Internship Remote Chat Support jobs in Columbus, GA look for?

The top searched job categories for Internship Remote Chat Support jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Internship Remote Chat Support jobs?

Cities near Columbus, GA with the most Internship Remote Chat Support job openings:

Infographic showing various Internship Remote Chat Support job openings in Columbus, GA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $31,206 per year, or $15 per hour.

Experienced Mental Health Therapist for Trauma Care at Chat and Change Counseling, LLC

Chat and Change Counseling, LLC

Columbus, GA โ€ข Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New


Job description

Position Overview

Chat and Change Counseling, LLC is seeking a dedicated and licensed mental health therapist to provide expert care in a remote setting. This full-time position allows you to make a meaningful impact in the lives of individuals dealing with trauma, while enjoying a flexible work schedule. You will join a team of professionals committed to supporting clients through their healing journeys.

About the Organization

Chat and Change Counseling, LLC is a leading outpatient mental health counseling practice based in Columbus, Georgia. We are focused on creating a safe, supportive, and therapeutic environment for our clients, particularly those affected by trauma. Our team is committed to evidence-based practices and trauma-informed care, with a specialization in treating post-traumatic stress disorder (PTSD), complex trauma, and dissociative disorders.

Work Environment

This position is entirely remote, allowing you to maintain work-life balance while still providing quality care to clients. Our practice fosters a culture of collaboration and support, ensuring you have the resources and professional network needed to thrive. As part of our commitment to trauma-informed care, we emphasize continuous learning and professional development.

Key Responsibilities
  • Conduct comprehensive trauma-informed assessments, evaluating clientsโ€™ trauma histories to develop tailored treatment strategies.
  • Create and implement personalized treatment plans that focus on trauma recovery and resilience, leveraging trauma-specific methodologies.
  • Utilize evidence-based therapeutic approaches, including Eye Movement Desensitization and Reprocessing (EMDR) and Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT), to facilitate healing.
  • Deliver both individual and group therapy sessions, using appropriate interventions to help clients process trauma and cultivate coping skills.
  • Collaborate with psychiatrists and interdisciplinary professionals to ensure a holistic approach to client care.
  • Respond to crisis situations with effective interventions, and provide immediate support during trauma-related emergencies.
  • Educate clients and their families about trauma responses and coping strategies, empowering them with knowledge and resources.
  • Maintain accurate, confidential documentation in compliance with legal and ethical standards, utilizing electronic health record (EHR) systems.
  • Engage in case consultations and participate in team meetings focused on best practices for trauma-informed care.
  • Stay updated with the latest research and advancements in trauma therapy to enhance treatment efficacy.
Patient Population / Client Focus

Our client base primarily consists of individuals experiencing various trauma-related issues, including PTSD, complex trauma, and dissociative disorders. You will work with clients from diverse backgrounds, each with unique experiences and needs. Your role will be pivotal in aiding their recovery, helping them build the necessary skills to navigate their challenges effectively.

Qualifications
  • A Master's or Doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution is required.
  • Current licensure as an LCSW (Licensed Clinical Social Worker), LPC (Licensed Professional Counselor), or LMFT (Licensed Marriage and Family Therapist) in Georgia.
  • Proficiency in trauma-related disorders and an understanding of trauma-informed treatment modalities are essential.
  • Excellent verbal and written communication skills, with a compassionate demeanor and non-judgmental approach.
  • Strong analytical and critical thinking abilities, especially in high-stress situations.
  • Familiarity with electronic health records (EHR) and basic computer applications is required.
  • Ability to collaborate effectively within a multidisciplinary team.
Preferred Experience
  • At least 2 years of post-licensure experience providing therapy in a mental health setting, with a focus on trauma.
  • Demonstrated expertise in trauma-focused therapies and interventions is strongly preferred.
Compensation and Benefits

The annual salary for this position ranges from USD 90,000 to 100,000, reflecting your skills and experience. In addition to a competitive salary, we offer a comprehensive benefits package that includes:

  • Healthcare benefits covering medical, dental, and vision needs.
  • A retirement savings plan with employer-matching contributions to support your financial future.
  • Generous paid time off (PTO) along with holiday pay, ensuring you have the time to recharge.
  • Professional liability insurance coverage for peace of mind.
  • Access to continuing education resources and support for your professional development.
Career Growth Opportunities

At Chat and Change Counseling, LLC, we believe in fostering growth within our team. As a licensed mental health therapist, you will have opportunities to expand your expertise in trauma therapy and related fields. We support career advancement and encourage team members to pursue leadership roles or specialized certifications that align with their passions.

Why Join Our Team

If you are passionate about making a difference in the lives of trauma survivors, we encourage you to apply and become part of our dedicated team. Our positive culture, commitment to professional growth, and flexible work environment make Chat and Change Counseling, LLC an ideal place for skilled mental health professionals.

Application Information

If you are ready to contribute to meaningful change in our clients' lives, please submit your resume and cover letter to apply for this exciting opportunity. We look forward to reviewing your application and potentially welcoming you to our compassionate team.