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Manager Systems Support Engineer Jobs in Atlanta, GA

Traina Enterprises

Support Engineer

Kennesaw, GA · Hybrid

$45K - $60K/yr

Support inventory management and asset tracking for IT equipment. Preferred Experience Exposure to ... Familiarity with ticketing systems and remote support tools. Excellent communication and customer ...

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

Support inventory management and asset tracking for IT equipment. Preferred Experience Exposure to ... Familiarity with ticketing systems and remote support tools. Excellent communication and customer ...

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

Support inventory management and asset tracking for IT equipment. Preferred Experience Exposure to ... Familiarity with ticketing systems and remote support tools. Excellent communication and customer ...

Itential Careers

Product Support Engineer

Atlanta, GA · On-site

Communicate clearly and effectively with customers via Jira Service Management, email, and meetings ... Hands-on experience with Linux/Unix systems and strong command-line proficiency. * Experience ...

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All JobsSystems Support Engineer JobsManager Systems Support Engineer JobsManager Systems Support Engineer Jobs in Atlanta, GA

Manager Systems Support Engineer information

See Atlanta, GA salary details

$18

$41

$73

How much do manager systems support engineer jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for manager systems support engineer in Atlanta, GA is $41.25, according to ZipRecruiter salary data. Most workers in this role earn between $30.53 and $46.68 per hour, depending on experience, location, and employer.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer, and why are they important?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What are popular job titles related to Manager Systems Support Engineer jobs in Atlanta, GA? For Manager Systems Support Engineer jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in Atlanta, GA look for? The top searched job categories for Manager Systems Support Engineer jobs in Atlanta, GA are:
Manager Systems Support Engineer jobs near you

Senior Application Support Engineer

campus4tech

Atlanta, GA • On-site

Full-time

Posted 20 days ago

Job description

Job Title: Senior Application Support Engineer
Job Location: Atlanta GA 30308
Job Mode: Hybrid (1 Day onsite, 4 days WFH)
Contract Duration: 13 Months
Local Candidates are only preferred
Must Have Skills
  • Technical front end and back end 3rd party software support
  • Agile Assets/Trimble Asset Management System Support
  • JavaScript and Groovy Script
  • Database development with MS SQL and Oracle and knowledge of Oracle PL/SQL, and T-SQL

Qualifications:
• High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.
Experience
Minimum 5+ years' experience providing both frontend and backend technical support for 3rd party application products, including deployment/implementation, application modification, and application error debugging. Experience working with Java based 3rd party web applications is a plus.
Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired.
Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.
Programming Language: Java, JavaScript, Groovy Script, XML, SQL, PL/SQL and Oracle databases

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