ZipRecruiter

Log In

1

Manager Systems Support Engineer Jobs in Atlanta, GA

Vanderlande Industries

Controls Support Engineer

Marietta, GA · Hybrid

$79K - $102K/yr

Job TitleControls Support Engineer Controls Support Engineer About Vanderlande Vanderlande is a ... Ensure system reliability and operational efficiency through troubleshooting, incident management ...

4P Consulting Inc.

Systems Support Tech 1

Atlanta, GA

$20 - $24/hr

Responsibilities of this position include provisioning, managing, and troubleshooting user access ... System (UAS), Support Tracking Accountability and Recovery System ($TARS), Electronic Payment ...

OVME

Systems Support Lead (Remote)

Atlanta, GA · On-site +1

Systems Support Lead (Remote) Department: Product Employment Type: Full Time Location: Atlanta, GA ... Manage hardware recovery and access removal for departing team members, coordinating with IT and ...

OVME

Systems Support Lead (Remote)

Atlanta, GA

The Systems Support Lead is a hands-on, detail-oriented individual contributor who serves as the ... Manage hardware recovery and access removal for departing team members, coordinating with IT and ...

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

Production Support Analyst / Application Support Specialist Direct Hire Atlanta, GA - hybrid onsite ... Coordinate and implement changes to production systems, following established change management ...

OVME

Systems Support Lead (Remote)

Atlanta, GA

The Systems Support Lead is a hands-on, detail-oriented individual contributor who serves as the ... Manage hardware recovery and access removal for departing team members, coordinating with IT and ...

Ingenico

Terminal Support Engineer

Alpharetta, GA · On-site

The candidate will work closely with Sales Engineers, Account Managers, Project Managers, Quality ... Provide advanced technical expertise on Ingenico products, system integrations, and terminal ...

Collabera

Cisco Support Engineer

Atlanta, GA · On-site

They are seeking a Cisco Support Engineer to troubleshoot and resolve VoIP applications for ... Required : • Experience in UNITY, Call manager Unity, voice CUCM, Cisco Unified Call Manager.

Finastra

Expert ACH Support Engineer

Atlanta, GA · Hybrid

Actively participate in backlog management , prioritizing aged, complex, and highrisk cases ... Experience supporting enterprisescale, transactionintensive production systems * Working knowledge ...

previous page

Showing results 41-60

All JobsSystems Support Engineer JobsManager Systems Support Engineer JobsManager Systems Support Engineer Jobs in Atlanta, GA

Manager Systems Support Engineer information

See Atlanta, GA salary details

$18

$41

$73

How much do manager systems support engineer jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for manager systems support engineer in Atlanta, GA is $41.25, according to ZipRecruiter salary data. Most workers in this role earn between $30.53 and $46.68 per hour, depending on experience, location, and employer.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What are popular job titles related to Manager Systems Support Engineer jobs in Atlanta, GA? For Manager Systems Support Engineer jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in Atlanta, GA look for? The top searched job categories for Manager Systems Support Engineer jobs in Atlanta, GA are:
Manager Systems Support Engineer jobs near you

Controls Support Engineer

Vanderlande Industries

Marietta, GA • Hybrid

$79K - $102K/yr

Full-time

Re-posted 12 days ago

Job description

Job TitleControls Support EngineerJob Description
Controls Support Engineer

About Vanderlande

Vanderlande is a global leader in logistics process automation, specializing in automated material handling systems for airports, warehouses, and parcel operations. Our innovative solutions help move millions of products and pieces of luggage around the world every day. With a strong focus on technology, collaboration, and continuous improvement, we are committed to delivering reliable solutions for our customers while providing meaningful career opportunities for our employees.

Position Summary

The Controls Support Engineer supports the North American Service Center (NASC) by providing both remote and on-site technical support for advanced automated material handling systems. This role plays a critical part in maintaining system reliability and operational efficiency through expert troubleshooting, incident management, and system optimization.

A strong understanding of Low-Level Controls (LLC), PLC systems, and industrial networking is essential. During the first year, the engineer will primarily support project activities and must be willing to travel and work away from home for extended periods.

Overview

  • Provide on-site and remote support for automated material handling solutions through the North American Service Center (NASC).

  • Ensure system reliability and operational efficiency through troubleshooting, incident management, and optimization.

  • Apply expertise in Low-Level Controls (LLC) and PLC systems to maintain and improve system performance.

  • Participate in project work during the first year, requiring travel and extended time away from home.

Key Responsibilities

  • Diagnose and resolve complex incidents related to automated material handling systems, including PLC/LLC systems, IPC components, and electromechanical controls, to minimize downtime.

  • Troubleshoot and optimize industrial communication networks including Profibus, ASI Bus, Profinet, and TCP/IP, while integrating and supporting related IT systems used in industrial automation.

  • Analyze system log data to proactively identify potential issues and support system performance improvements.

  • Provide on-site support for troubleshooting, commissioning, system maintenance, peak customer periods, and system upgrades while maintaining accurate documentation and escalating complex issues when required.

Qualifications / Requirements

  • Minimum 3 years of experience in controls technology, with specialization in PLC systems and industrial automation environments.

  • Strong knowledge of Low-Level Controls (LLC), industrial networking systems, and controls software used in automated logistics systems.

  • Demonstrated ability to analyze complex technical issues, troubleshoot electromechanical and networking systems, and work independently while prioritizing tasks effectively.

  • Excellent written and verbal communication skills, strong teamwork and service mindset, and willingness to travel up to 70% across North America, including extended periods away from home and working in industrial environments.

Preferred

  • Bachelor's degree in Engineering or a related technical field.

  • Hands-on experience working with Siemens PLC systems.

  • Experience supporting automated material handling, logistics automation, or similar industrial systems.

  • Exposure to international training environments, commissioning activities, or large-scale industrial automation projects.

What We Offer

  • Career growth and professional development opportunities, including exposure to advanced automation technologies and global best practices.

  • A collaborative and innovative team environment focused on solving complex automation and logistics challenges.

  • Opportunities to work on large-scale automated material handling systems across customer sites in North America.

  • Competitive compensation and benefits, including travel opportunities and occasional international training.

EEOC Statement

We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.

Apply