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Manager Application Support Engineer Jobs in Connecticut

Stem Xpert

L2 application support engineer

Stamford, CT · On-site

... e Management through strategic consulting and industry-oriented business process. What are the ... Level 2 Application Support (Mandatory) UNIX/Shell scripting Oracle/PL-SQL ITIL, Investment banking ...

Kollasoft Inc.

Application Support Analyst

Hartford, CT · Hybrid

Application Support Analyst with the State of Connecticut (Must be local to CT) This is a HYBRID ... developers, analysts, and agile teams. This is a hybrid position as the incumbent will be required ...

nLeague

Application Support Analyst

Hartford, CT · On-site

Application Support Analyst Client: CT OEC Location: 450 Columbus Blvd Hartford, Connecticut 06103 ... Issue triage, documentation, and tracking in Azure DevOps and JIRA * Support tickets with ...

InstantServe LLC

Application Support Analyst

Hartford, CT · On-site

$55/hr

Application Support Analyst - CJIS Help Desk (Training & Onboarding) Location: Hartford, CT (Hybrid ... Support integration with Records Management Systems (RMS) * Assist in rollout of CJIS enhancements ...

InstantServe LLC

Application Support Analyst

CT · On-site

Purpose: Ther Office of Early Childhood is seeking a Application Support Analyst to provide end ... developers, analysts, and agile teams. This is a hybrid position as the incumbent will be required ...

Osaic

Application Support Specialist

Meriden, CT · On-site

$48K - $50K/yr

Provide application support for our Financial Professional (field users). * Resolve complex issues ... Provide status back to manager daily of open issues and resolutions. * Work on goals and tasks ...

Osaic

Application Support Specialist

Meriden, CT

$48K - $50K/yr

Provide application support for our Financial Professional (field users). * Resolve complex issues ... Provide status back to manager daily of open issues and resolutions. * Work on goals and tasks ...

Osaic

Application Support Specialist

Meriden, CT

$48K - $50K/yr

Customer Service Opportunity in Financial Services Application Support Specialist Location(s ... Provide status back to manager daily of open issues and resolutions. * Work on goals and tasks ...

Osaic

Application Support Specialist

Meriden, CT

$48K - $50K/yr

Customer Service Opportunity in Financial Services Application Support Specialist Location(s ... Provide status back to manager daily of open issues and resolutions. Work on goals and tasks ...

Avacend Inc

Desktop Support Engineer

Stamford, CT · On-site

... site support with dedicated engineers during core hours for Enhanced Desktop Support Users ... MECM expertise for application deployment and device management. • Strong application ...

Corpay

1st Line Application Support

Meriden, CT · On-site

Managing software incidents and tickets, including replicating and documenting the incidents ... support certain aspects of the recruitment process, such as application screening, candidate ...

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All JobsApplication Support Engineer JobsManager Application Support Engineer JobsManager Application Support Engineer Jobs in Connecticut

Manager Application Support Engineer information

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

What are the most commonly searched types of Application Support Engineer jobs in Connecticut? The most popular types of Application Support Engineer jobs in Connecticut are:
What are popular job titles related to Manager Application Support Engineer jobs in Connecticut? For Manager Application Support Engineer jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Manager Application Support Engineer jobs in Connecticut look for? The top searched job categories for Manager Application Support Engineer jobs in Connecticut are:
What cities in Connecticut are hiring for Manager Application Support Engineer jobs? Cities in Connecticut with the most Manager Application Support Engineer job openings:
Manager Application Support Engineer jobs near you

Application Support Engineer - Associate

iCapital

Greenwich, CT • On-site

$100K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

This position does not offer visa sponsorship now or in the future.
iCapital is looking to hire an Application Support Engineer, to join a growing Data Support team. This role is primarily related to production support. This individual will be working with customer support using technical troubleshooting skills focusing on SQL and site administration. This role will also get to work with the Product Development and Engineering teams on resolving customer requests and issues that demand technical knowledge.
Responsibilities
  • Perform root cause analysis of production issues by utilizing SQL to analyze data and coordinate with the Production Support and Engineering teams to resolve issues.
  • Serve as the primary liaison to work cross-functionally with clients, fund administrators, and business groups to manage and rectify data exceptions.
  • Collaborate with Product Managers to define and implement data projects for existing and new features and workflows.
  • Develop exception management tools to strengthen data quality control and produce metrics and dashboards to inform stakeholders on prioritizing resolutions.
  • Define business and technology requirement documents for the Engineering teams to develop new features or to address issues.
  • Develop an in-depth understanding of organizational data flow and its impact on business processes.
  • Write test cases and perform UAT to ensure issues are identified and addressed.

Qualifications
  • 3+ years of business analyst or data application support experience within the financial services industry
  • Bachelor's degree or higher in computer science, business analytics, business administration, finance or in a related field
  • Proven track record of performing root cause analysis and coordinating with engineers on investigation and resolution
  • Strong analytical, problem-solving, communication and relationship management abilities
  • Experience with private equity or hedge fund business and data is a plus

Benefits
The base salary range for this role is $100,000 to $130,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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