AQR Capital Management is a global investment firm that combines financial theory with practical application to achieve long-term results. They are seeking an Application Support Engineer to support ...
AQR Capital Management is a global investment firm that combines financial theory with practical application to achieve long-term results. They are seeking an Application Support Engineer to support ...
Application Support Engineer
Greenwich, CT · On-site
$110K - $140K/yr
About AQR Capital Management AQR is a global investment firm built at the intersection of financial ... Your Role We are seeking an Application Support Engineer who will work at the boundary of the ...
Application Support Engineer
Greenwich, CT · On-site
$110K - $140K/yr
About AQR Capital Management AQR is a global investment firm built at the intersection of financial ... Your Role We are seeking an Application Support Engineer who will work at the boundary of the ...
Application Support Engineer
Greenwich, CT · On-site
$110K - $140K/yr
About AQR Capital Management AQR is a global investment firm built at the intersection of financial ... Your Role We are seeking an Application Support Engineer who will work at the boundary of the ...
Application Support Engineer
Greenwich, CT · On-site
$110K - $140K/yr
About AQR Capital Management AQR is a global investment firm built at the intersection of financial ... Your Role We are seeking an Application Support Engineer who will work at the boundary of the ...
Application Support Engineer - Associate
Greenwich, CT · On-site +1
$100K - $130K/yr
... an Application Support Engineer, to join a growing Data Support team. This role is primarily ... Collaborate with Product Managers to define and implement data projects for existing and new ...
Application Support Engineer - Associate
Greenwich, CT · On-site +1
$100K - $130K/yr
... an Application Support Engineer, to join a growing Data Support team. This role is primarily ... Collaborate with Product Managers to define and implement data projects for existing and new ...
Application Support Engineer - Associate
Greenwich, CT · On-site
$100K - $130K/yr
... an Application Support Engineer, to join a growing Data Support team. This role is primarily ... Collaborate with Product Managers to define and implement data projects for existing and new ...
Application Support Engineer - Associate
Greenwich, CT · On-site
$100K - $130K/yr
... an Application Support Engineer, to join a growing Data Support team. This role is primarily ... Collaborate with Product Managers to define and implement data projects for existing and new ...
... e Management through strategic consulting and industry-oriented business process. What are the ... Level 2 Application Support (Mandatory) UNIX/Shell scripting Oracle/PL-SQL ITIL, Investment banking ...
... e Management through strategic consulting and industry-oriented business process. What are the ... Level 2 Application Support (Mandatory) UNIX/Shell scripting Oracle/PL-SQL ITIL, Investment banking ...
... management. Work closely with Business users for requirement analysis and design engineering ... Escalate delivery issues to the Application Support Consultant and Application Manager. Govern ...
... management. Work closely with Business users for requirement analysis and design engineering ... Escalate delivery issues to the Application Support Consultant and Application Manager. Govern ...
... management. Work closely with Business users for requirement analysis and design engineering ... Escalate delivery issues to the Application Support Consultant and Application Manager. Govern ...
... management. Work closely with Business users for requirement analysis and design engineering ... Escalate delivery issues to the Application Support Consultant and Application Manager. Govern ...
Application Support Analyst
Hartford, CT · On-site
Application Support Analyst Client: CT OEC Location: 450 Columbus Blvd Hartford, Connecticut 06103 ... Issue triage, documentation, and tracking in Azure DevOps and JIRA * Support tickets with ...
Quick apply
Application Support Analyst
Hartford, CT · On-site
Application Support Analyst Client: CT OEC Location: 450 Columbus Blvd Hartford, Connecticut 06103 ... Issue triage, documentation, and tracking in Azure DevOps and JIRA * Support tickets with ...
Application Support Analyst
Hartford, CT · On-site
$55/hr
Application Support Analyst - CJIS Help Desk (Training & Onboarding) Location: Hartford, CT (Hybrid ... Support integration with Records Management Systems (RMS) * Assist in rollout of CJIS enhancements ...
Application Support Analyst
Hartford, CT · On-site
$55/hr
Application Support Analyst - CJIS Help Desk (Training & Onboarding) Location: Hartford, CT (Hybrid ... Support integration with Records Management Systems (RMS) * Assist in rollout of CJIS enhancements ...
Application Support Analyst
CT · On-site
Purpose: Ther Office of Early Childhood is seeking a Application Support Analyst to provide end ... developers, analysts, and agile teams. This is a hybrid position as the incumbent will be required ...
Application Support Analyst
CT · On-site
Purpose: Ther Office of Early Childhood is seeking a Application Support Analyst to provide end ... developers, analysts, and agile teams. This is a hybrid position as the incumbent will be required ...
Application Support Specialist
$48K - $50K/yr
Provide application support for our Financial Professional (field users). * Resolve complex issues ... Provide status back to manager daily of open issues and resolutions. * Work on goals and tasks ...
Application Support Specialist
$48K - $50K/yr
Provide application support for our Financial Professional (field users). * Resolve complex issues ... Provide status back to manager daily of open issues and resolutions. * Work on goals and tasks ...
Application Support Specialist
$48K - $50K/yr
Customer Service Opportunity in Financial Services Application Support Specialist Location(s ... Provide status back to manager daily of open issues and resolutions. Work on goals and tasks ...
Application Support Specialist
$48K - $50K/yr
Customer Service Opportunity in Financial Services Application Support Specialist Location(s ... Provide status back to manager daily of open issues and resolutions. Work on goals and tasks ...
Application Support Specialist
Meriden, CT · On-site
$48K - $50K/yr
Customer Service Opportunity in Financial Services Application Support Specialist Location(s ... Provide status back to manager daily of open issues and resolutions. * Work on goals and tasks ...
Application Support Specialist
Meriden, CT · On-site
$48K - $50K/yr
Customer Service Opportunity in Financial Services Application Support Specialist Location(s ... Provide status back to manager daily of open issues and resolutions. * Work on goals and tasks ...
Desktop Support Engineer
Stamford, CT · On-site
... site support with dedicated engineers during core hours for Enhanced Desktop Support Users ... MECM expertise for application deployment and device management. • Strong application ...
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Desktop Support Engineer
Stamford, CT · On-site
... site support with dedicated engineers during core hours for Enhanced Desktop Support Users ... MECM expertise for application deployment and device management. • Strong application ...
Software Support Engineer
Farmington, CT · On-site
Software Support Engineer is responsible for supporting TruTops Software. The TruTops Software is a ... application.
Software Support Engineer
Farmington, CT · On-site
Software Support Engineer is responsible for supporting TruTops Software. The TruTops Software is a ... application.
Software Support Engineer is responsible for supporting TruTops Software. The TruTops Software is a ... application.
Software Support Engineer is responsible for supporting TruTops Software. The TruTops Software is a ... application.
Software Support Engineer is responsible for supporting TruTops Software. The TruTops Software is a ... application.
Software Support Engineer is responsible for supporting TruTops Software. The TruTops Software is a ... application.
Field Application Engineer '27
Rocky Hill, CT · On-site +1
$53K - $80K/yr
The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...
New
Field Application Engineer '27
Rocky Hill, CT · On-site +1
$53K - $80K/yr
The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...
New
Support the innovation process to gain new business by leveraging customer feedback, defining ... management systems * Complete Root Cause Analysis and Corrective Action Plans on customer and ...
Support the innovation process to gain new business by leveraging customer feedback, defining ... management systems * Complete Root Cause Analysis and Corrective Action Plans on customer and ...
Manager Application Support Engineer information
What is the difference between Manager Application Support Engineer vs Application Support Engineer?
| Aspect | Manager Application Support Engineer | Application Support Engineer |
|---|---|---|
| Credentials | Bachelor's degree, relevant certifications, leadership experience | Bachelor's degree, technical certifications often preferred |
| Work Environment | Team leadership, client communication, strategic planning | Technical troubleshooting, user support, system monitoring |
| Employer & Industry Usage | IT departments, software companies, enterprise environments | IT support teams, software vendors, tech companies |
| Search & Comparison Intent | Understanding managerial roles in application support | Technical support roles, troubleshooting skills |
The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

Full-time
Posted 2 hours ago
Job description
AQR Capital Management is a global investment firm that combines financial theory with practical application to achieve long-term results. They are seeking an Application Support Engineer to support technical systems and processes, resolve production issues, and contribute to strategic projects aimed at improving organizational efficiency and system reliability.
Responsibilities:
• Develop and maintain in-depth knowledge of AQR’s Applications products to support customers.
• Manage users’ expectations to ensure satisfaction with AQR and our products
• Ensure that every user is treated professionally and with respect
• Act as a user advocate to Project Management and Development
• Effectively interact with Quality Assurance to report bugs identified by customers.
• Ensure proper escalation occurs for unresolved issues to ensure the customer remains satisfied
• Gain and maintain current knowledge of AQRs Support Policies and Procedures
• Participate in on-call production support rotations – some of which may be off hours.
• Identify/update missing prod-support processes and author new processes with the assistance of dev/business-teams using a support wikis.
• Diagnose missing-inputs issues. This may require analyzing stack-traces, system-logs, stepping through code in a debugger etc. to find the offending query/web-service call.
• Diagnose resource issues (e.g., database down/slow, etc.). This would require learning our deployment architecture, alerting/monitoring tools, etc.
• Diagnose complex system issues and work across teams to solve them quickly.
• Reason through technical issues using an array of technical skills including log analysis, systems performance analysis, stack-trace diagnosis, database analysis, reproduction of problems, and software debugging.
• Manage communication with stakeholders and across teams.
• Contribute to our systems and process documentation.
• Understand and document root-causes of problems and collaborate across teams to deliver improvements.
• Work on strategic projects to improve our over process and system reliability.
Qualifications:
Required:
• Bachelor’s Degree – Engineering or Computer Science preferred – or equivalent experience.
• Two years’ experience working with both business user and technical teams supporting complex software systems in the financial industry.
• Hands-on technical abilities including SQL and programming/debugging – Python preferred.
• Strong technical communications abilities – both written and verbal.
• Ability to work effectively both independently and in a small team environment.
• A passion for learning technology and using it to automate manual work and improve system reliability.
• Cool under pressure and always responsible, mature, and trustworthy.
Company:
AQR is a global investment management firm dedicated to delivering results for our clients. Founded in 1998, the company is headquartered in Greenwich, USA, with a team of 501-1000 employees. The company is currently Late Stage.
About AQR Capital Management
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
51 - 200 Employees
Headquarters location
Greenwich, CT, US
Year founded
1998