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Manager Application Support Engineer Jobs in Waterbury, CT

Provide application support for our Financial Professional (field users). * Resolve complex issues ... Provide status back to manager daily of open issues and resolutions. * Work on goals and tasks ...

Provide application support for our Financial Professional (field users). * Resolve complex issues ... Provide status back to manager daily of open issues and resolutions. * Work on goals and tasks ...

Customer Service Opportunity in Financial Services Application Support Specialist Location(s ... Provide status back to manager daily of open issues and resolutions. Work on goals and tasks ...

Customer Service Opportunity in Financial Services Application Support Specialist Location(s ... Provide status back to manager daily of open issues and resolutions. * Work on goals and tasks ...

The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...

Internship General Application

Fairfield, CT · On-site

$15.25 - $19.75/hr

Engineering / mechanical engineers, design engineers We accept rolling applications for paid ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Support Field Sales, Internal Sales and Project Management in sizing and application of Material ... Communicate within engineering department for the generation/modification of system schematics and ...

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Manager Application Support Engineer information

See Waterbury, CT salary details

$18

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How much do manager application support engineer jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for manager application support engineer in Waterbury, CT is $49.60, according to ZipRecruiter salary data. Most workers in this role earn between $39.57 and $57.98 per hour, depending on experience, location, and employer.

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

What does a Manager Application Support Engineer do?

A Manager Application Support Engineer oversees the support and maintenance of software applications, ensuring their stability, performance, and availability. They coordinate support teams, troubleshoot complex issues, and implement solutions, often using tools like ticketing systems and monitoring software. Strong technical knowledge, leadership skills, and experience with application environments are essential for this role.

What job categories do people searching Manager Application Support Engineer jobs in Waterbury, CT look for?

The top searched job categories for Manager Application Support Engineer jobs in Waterbury, CT are:

What cities near Waterbury, CT are hiring for Manager Application Support Engineer jobs?

Cities near Waterbury, CT with the most Manager Application Support Engineer job openings:

Application Support Specialist

Osaic

Meriden, CT • On-site

$48K - $50K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 4 days ago


Osaic rating

8.1

Company rating: 8.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

Current Employees and Contractors Apply HereOsaic Careers

Customer Service Opportunity in Financial Services

Application Support Specialist

Location(s):

Meriden: 538 Preston Avenue, Suite 240, Meriden, CT 06450

Role Type: Full-time, Non-Exempt

Salary: $48,000-50,000 per year + annual performance-based bonus

Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education.

Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page:Osaic Benefits.

Summary:

As a member of our customer-facing organization, you will engage directly with our customers - over 11,000 Financial Professionals across the country, helping grow and support their firms. As part of the Advisor Services team in the broader Operations and Technology Solutions organization, you will work closely with other team members to perform a wide variety of duties pertaining to Infinex's overall technological needs. A collaborative and entrepreneurial approach will drive success as you learn and navigate all aspects of Financial Professional support. Your contributions will ensure that our Financial Professionals get best-in-class service in every interaction with Osaic.

Responsibilities:

Performs a variety of activities related to the technology needs of Infinex employees in conformance with established Infinex objectives, policies, and procedures.

  • Oversee department ticket queue by resolving, reassigning, or escalating tickets.

  • Provide application support for our Financial Professional (field users).

  • Resolve complex issues requiring detailed systems and applications knowledge; these issues have been escalated from Operations.

  • Provide proactive support and training for employees as needed.

  • Assist with installation, configuration, and troubleshooting of hardware and software to ensure continued usability of equipment and software.

  • Support all personal computing devices, remote access, faxing, printers, cell phones, and internal phones.

  • Responsible for business machine support and tracking service issues.

  • Assist in maintaining internal phone system.

  • Provision user accounts on applicable technology platforms.

  • Document and maintain day-to-day help-desk procedures.

  • Be a liaison between the Technology and Operations departments.

  • Provide status back to manager daily of open issues and resolutions.

  • Work on goals and tasks assigned for short- and long-term objectives by manager.

Education Requirements:

High School Diploma or equivalent (GED) required. bachelor's degree (B. A. / B. S.) from four-year College or university is preferred; plus, two to four years related experience and/or training; or equivalent combination of education and experience.

Basic Requirements:

  • Client service oriented with ability to handle multiple tasks simultaneously

  • Detail-oriented and excellent organizational skills

  • Ability to work independently

  • Excellent problem-solving skills

  • 1-3 years of professional experience. Technical support experience is a plus but is not required.

  • Strong software and hardware troubleshooting skills.

  • Ability to understand, diagnose, and resolve issues with a large range of applications including but not limited to web browsers, word processing, spreadsheets, malware, and virtual office communications.

  • Exceptional written and oral skills, as well as the ability to translate technical jargon into user-friendly terms to effectively communicate issues and resolutions.

  • Ability and desire to acquire new skills and knowledge quickly.

Current Employees and Contractors Apply Here

What Osaic employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Osaic

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Phoenix, AZ, US

Year founded

2016