1

Manager Application Support Engineer Jobs in Connecticut

An ability to manage multiple projects simultaneously * Some travel required * No opportunity for ... Interpret customer requirements and provide sales application support * Collaborate with field ...

Contribute to the planning of application/infrastructure releases and configuration changes ... Accountable for User Account Management of all applications within the Enterprise Learning ...

Showing results 41-60

Manager Application Support Engineer information

What is the difference between Manager Application Support Engineer vs Application Support Engineer?

AspectManager Application Support EngineerApplication Support Engineer
CredentialsBachelor's degree, relevant certifications, leadership experienceBachelor's degree, technical certifications often preferred
Work EnvironmentTeam leadership, client communication, strategic planningTechnical troubleshooting, user support, system monitoring
Employer & Industry UsageIT departments, software companies, enterprise environmentsIT support teams, software vendors, tech companies
Search & Comparison IntentUnderstanding managerial roles in application supportTechnical support roles, troubleshooting skills

The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.

What does a Manager Application Support Engineer do?

A Manager Application Support Engineer oversees the support and maintenance of software applications, ensuring their stability, performance, and availability. They coordinate support teams, troubleshoot complex issues, and implement solutions, often using tools like ticketing systems and monitoring software. Strong technical knowledge, leadership skills, and experience with application environments are essential for this role.

What are popular job titles related to Manager Application Support Engineer jobs in Connecticut?

For Manager Application Support Engineer jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Manager Application Support Engineer jobs in Connecticut look for?

The top searched job categories for Manager Application Support Engineer jobs in Connecticut are:

What cities in Connecticut are hiring for Manager Application Support Engineer jobs?

Cities in Connecticut with the most Manager Application Support Engineer job openings:

Infographic showing various Manager Application Support Engineer job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

.Net Production support/ Application support (L3/L2) Lead - Hartford, CT - Fulltime opportunity

Zodiac Solutions

Hartford, CT • On-site

Full-time

Re-posted 9 days ago


Job description

Role- Sr.Net Support Lead

Location: Hartford, CT Hybrid Onsite 4 days a week

Duration: Fulltime opportunity

Required Visa: USC/ GC Only.

Support lead with expertise in C#, .NET (3.5, 4.8+, Core), SQL Server 2022, WebForms, MVC, JavaScript, and jQuery. The ideal candidate should have proven experience leading a onsite offshore support team that provides L2/L3 support to business-critical applications.

Candidate will perform following activities

  • Manage L2/L3 services in onsite offshore model for legacy applications developed in using .NET Framework (3.5, 4.8+), .NET Core, and ASP.NET (WebForms, MVC) on AWS platform
  • Lead support team of fullstack developers and SQL developers.
  • Establish support processes which are adhering to ITIL guidelines
  • Manage client expectations. Setup right expectations through effective communication and reporting.
  • Provide L2/L3 support
  • Establish efficient Incident triaging, tracking mechanism to adhere to contractual SLA.
  • Support, develop and optimize SQL Server 2022 queries, stored procedures.
  • Work with Visual Studio 2022 to support, develop and debug applications.
  • Implement client-side scripting using JavaScript, jQuery, and AJAX.
  • Design and develop RESTful APIs and integrate third-party APIs.
  • Work in an Agile/Scrum environment to deliver enhancements
  • Troubleshoot, debug, and optimize application performance.
  • Write clean, maintainable, and efficient code following best practices.

Technical Skills Required:

  • Backend: C#, .NET 3.5, .NET 4.8+, .NET Core
  • Frontend: JavaScript, jQuery, HTML5, CSS3, Bootstrap
  • Database: SQL Server 2022 (Stored Procedures, Indexing, Optimization)
  • Frameworks: ASP.NET WebForms, MVC
  • IDE & Tools: Visual Studio 2022, Git/TFS, Azure DevOps
  • Web Services: RESTful APIs, Web API, WCF (optional)
  • Working knowledge of Atlassian Jira and ServiceNow
  • Hands-on knowledge of AWS services

Preferred Qualifications:

  • Working knowledge of Atalasoft dotImage, kendo Controls is a plus
  • Experience with CI/CD pipelines for deployment.

Sharing the complete Job detail for this position.

Please send me a write up on following questions asked by panel to proceed forward with the submission.

  1. Ability to communicate effectively with business stakeholders as well as onshore/offshore cross functional technical team
  2. Experience leading production support including an understanding of ITIL concepts like Incident Management (for example, should be able to explain what is L1, L2 and L3 activities and the definition of P1, P2, P3 prioritization, as well as the measurement of SLAs like Mean time to response, Meant time to resolution.
  3. Willingness to be in a support team rather than an development team - this role is mostly bug fixes, fulfillment of data service requests and orchestrating/facilitating the 6 member team to manage all L1, L2 and L3 production support activities for around 10 applications.
 
Thanks,
Sanjay Kumar
sanjay.kumar@zodiac-solutions.com