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Application Support Engineer Jobs in Connecticut

AQR

Application Support Engineer

Greenwich, CT · On-site

$110K - $140K/yr

Your Role We are seeking an Application Support Engineer who will work at the boundary of the technical systems and processes that drive our investment business. This is an individual contributor ...

AQR

Application Support Engineer

Greenwich, CT

$110K - $140K/yr

Your Role We are seeking an Application Support Engineer who will work at the boundary of the technical systems and processes that drive our investment business. This is an individual contributor ...

FAVARH

Application Support Consultant

Windsor, CT · On-site

Work closely with Business users for requirement analysis and design engineering solutions for ... Escalate delivery issues to the Application Support Consultant and Application Manager. Govern ...

nLeague

Application Support Analyst

Hartford, CT · On-site

Application Support Analyst Client: CT OEC Location: 450 Columbus Blvd Hartford, Connecticut 06103 ... Issue triage, documentation, and tracking in Azure DevOps and JIRA * Support tickets with ...

InstantServe LLC

Application Support Analyst

CT · On-site

Purpose: Ther Office of Early Childhood is seeking a Application Support Analyst to provide end ... developers, analysts, and agile teams. This is a hybrid position as the incumbent will be required ...

KEYENCE

Field Application Engineer '27

Rocky Hill, CT · On-site +1

$53K - $80K/yr

The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...

Sonalysts, Inc.

M365 Support Engineer

Waterford, CT · Hybrid

$80K - $130K/yr

... application management (MAM). * Implement and manage Conditional Access policies and Zero Trust ... Support secure collaboration across GCC High environments as required. * Design and implement ...

Sonalysts, Inc.

M365 Support Engineer

Waterford, CT · Hybrid

$80K - $130K/yr

... application management (MAM). * Implement and manage Conditional Access policies and Zero Trust ... Support secure collaboration across GCC High environments as required. * Design and implement ...

Sonalysts, Inc.

M365 Support Engineer

Waterford, CT · On-site

$80K - $130K/yr

... application management (MAM). * Implement and manage Conditional Access policies and Zero Trust ... Support secure collaboration across GCC High environments as required. * Design and implement ...

AQR

Desktop Support Engineer

Greenwich, CT · On-site

$85K - $100K/yr

... application. We strive to deliver concrete, long-term results by looking past market noise to ... Supporting the roll-out of new applications and project initiatives. * Testing and evaluating new ...

AQR

Desktop Support Engineer

Greenwich, CT

$85K - $100K/yr

... application. We strive to deliver concrete, long-term results by looking past market noise to ... Supporting the roll-out of new applications and project initiatives. * Testing and evaluating new ...

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Application Support Engineer information

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How much do application support engineer jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for application support engineer in Connecticut is $46.17, according to ZipRecruiter salary data. Most workers in this role earn between $36.83 and $53.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an application support engineer?

To thrive as an Application Support Engineer, you need a strong understanding of software troubleshooting, system analysis, and a relevant degree in computer science or information technology. Familiarity with ticketing systems, SQL databases, operating systems, and sometimes ITIL certification are typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and work collaboratively with development teams. These skills and qualities ensure timely resolution of technical problems and maintain the reliability and performance of business-critical applications.

What is an application support engineer?

Application Support Engineers are IT professionals responsible for maintaining, troubleshooting, and supporting software applications used by organizations. They work closely with end users and developers to resolve technical issues, ensure applications run smoothly, and often manage deployments and updates. Their role may also include monitoring application performance, documenting solutions, and providing training or guidance to users. Application Support Engineers play a crucial part in minimizing downtime and ensuring business continuity. They typically have a strong background in software, databases, and customer service.

Is an application support engineer a good career?

An application support engineer is a viable career option, as it involves troubleshooting and maintaining software systems, which are essential in many industries. The role often requires technical skills, knowledge of tools like SQL and scripting, and certifications such as ITIL or CompTIA. It offers opportunities for career growth into roles like systems analyst or technical lead, with a generally stable job outlook.

What is the difference between Application Support Engineer vs Software Support Specialist?

AspectApplication Support EngineerSoftware Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsSimilar certifications, often with focus on specific software
Work EnvironmentIT departments, technical support teams, client sitesCustomer service centers, help desks, technical support teams
Employer & Industry UsageTech companies, software vendors, enterprise ITSoftware companies, SaaS providers, tech support firms
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsJob responsibilities, skills needed, career differences

Application Support Engineers focus on troubleshooting and maintaining software applications, often working closely with development teams. Software Support Specialists typically handle customer inquiries, provide technical assistance, and resolve user issues. While both roles require technical knowledge and certifications, Application Support Engineers tend to have a more technical, engineering-oriented focus, whereas Software Support Specialists emphasize customer service and support skills.

What are some common challenges faced by application support engineers, and how can they effectively address them?

Application Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to develop strong problem-solving skills, familiarize yourself with the application's architecture, and maintain clear documentation. Proactive communication with development teams and end-users also helps in resolving issues efficiently and improving user satisfaction.
What are the most commonly searched types of Application Support Engineer jobs in Connecticut? The most popular types of Application Support Engineer jobs in Connecticut are:
What are popular job titles related to Application Support Engineer jobs in Connecticut? For Application Support Engineer jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Application Support Engineer jobs in Connecticut look for? The top searched job categories for Application Support Engineer jobs in Connecticut are:
Application Support Engineer jobs near you
Infographic showing various Application Support Engineer job openings in Connecticut as of July 2026, with employment types broken down into 61% Full Time, 8% Part Time, and 31% Contract. Highlights an 85% In-person, and 15% Hybrid job distribution, with an average salary of $96,033 per year, or $46.2 per hour.

Application Support Engineer

AQR Capital Management

Greenwich, CT • On-site

Full-time

Re-posted 19 days ago

Job description

Job Summary:
AQR Capital Management is a global investment firm that combines financial theory with practical application to achieve long-term results. They are seeking an Application Support Engineer to support technical systems and processes, resolve production issues, and contribute to strategic projects aimed at improving organizational efficiency and system reliability.
Responsibilities:
• Develop and maintain in-depth knowledge of AQR’s Applications products to support customers.
• Manage users’ expectations to ensure satisfaction with AQR and our products
• Ensure that every user is treated professionally and with respect
• Act as a user advocate to Project Management and Development
• Effectively interact with Quality Assurance to report bugs identified by customers.
• Ensure proper escalation occurs for unresolved issues to ensure the customer remains satisfied
• Gain and maintain current knowledge of AQRs Support Policies and Procedures
• Participate in on-call production support rotations – some of which may be off hours.
• Identify/update missing prod-support processes and author new processes with the assistance of dev/business-teams using a support wikis.
• Diagnose missing-inputs issues. This may require analyzing stack-traces, system-logs, stepping through code in a debugger etc. to find the offending query/web-service call.
• Diagnose resource issues (e.g., database down/slow, etc.).  This would require learning our deployment architecture, alerting/monitoring tools, etc.
• Diagnose complex system issues and work across teams to solve them quickly.
• Reason through technical issues using an array of technical skills including log analysis, systems performance analysis, stack-trace diagnosis, database analysis, reproduction of problems, and software debugging.
• Manage communication with stakeholders and across teams.
• Contribute to our systems and process documentation.
• Understand and document root-causes of problems and collaborate across teams to deliver improvements.
• Work on strategic projects to improve our over process and system reliability.
Qualifications:
Required:
• Bachelor’s Degree – Engineering or Computer Science preferred – or equivalent experience.
• Two years’ experience working with both business user and technical teams supporting complex software systems in the financial industry.
• Hands-on technical abilities including SQL and programming/debugging – Python preferred.
• Strong technical communications abilities – both written and verbal.
• Ability to work effectively both independently and in a small team environment.
• A passion for learning technology and using it to automate manual work and improve system reliability.
• Cool under pressure and always responsible, mature, and trustworthy.
Company:
AQR is a global investment management firm dedicated to delivering results for our clients. Founded in 1998, the company is headquartered in Greenwich, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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