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Technical Support Engineer Jobs in Connecticut (NOW HIRING)

Technical Sales Engineer

Waterbury, CT · On-site

$90K - $120K/yr

The position of Technical Support Engineer will be responsible for the day-to-day engineering support for Printed Circuit Board fabricators using MacDermid Alpha's chemical processes. The successful ...

Your Role We are seeking an Application Support Engineer who will work at the boundary of the technical systems and processes that drive our investment business. This is an individual contributor ...

Technical Service Engineer

Danbury, CT · On-site

$75K - $85K/yr

Position Summary The Technical Service Engineer is an entry-level technical support and repair professional who applies strong troubleshooting skills to service and support customer-owned handheld ...

Your Role We are seeking an Application Support Engineer who will work at the boundary of the technical systems and processes that drive our investment business. This is an individual contributor ...

Software Support Engineer is responsible for supporting TruTops Software. The TruTops Software is a ... Accurately report technical conditions and information from the customer. * Communicate with ...

Software Support Engineer is responsible for supporting TruTops Software. The TruTops Software is a ... Accurately report technical conditions and information from the customer. * Communicate with ...

Software Support Engineer is responsible for supporting TruTops Software. The TruTops Software is a ... Accurately report technical conditions and information from the customer. * Communicate with ...

Support customers with troubleshooting guidance under the supervision of senior team members * Meet service and support metric goals established by management * Assist with on-site and in-house ...

Technical Service Engineer

Danbury, CT · On-site

$75K - $85K/yr

Support customers with troubleshooting guidance under the supervision of senior team members * Meet service and support metric goals established by management * Assist with on-site and in-house ...

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Technical Support Engineer information

See Connecticut salary details

$35.7K

$75.2K

$113.7K

How much do technical support engineer jobs pay per year?

As of Jul 19, 2026, the average yearly pay for technical support engineer in Connecticut is $75,182.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,200.00 and $93,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer, and why are they important?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

What Is a Technical Support Engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

How does a Technical Support Engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What does a Technical Support Engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
What are the most commonly searched types of Technical Support Engineer jobs in Connecticut? The most popular types of Technical Support Engineer jobs in Connecticut are:
What are popular job titles related to Technical Support Engineer jobs in Connecticut? For Technical Support Engineer jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer jobs in Connecticut look for? The top searched job categories for Technical Support Engineer jobs in Connecticut are:
What cities in Connecticut are hiring for Technical Support Engineer jobs? Cities in Connecticut with the most Technical Support Engineer job openings:
Infographic showing various Technical Support Engineer job openings in Connecticut as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $75,182 per year, or $36.1 per hour.
Engineer Sr/Specialist - Technical Services

Engineer Sr/Specialist - Technical Services

General Dynamics Electric Boat

New London, CT • On-site

Full-time

Medical, Retirement

Posted 25 days ago


General Dynamics Electric Boat rating

8.3

Company rating: 8.3 out of 10

Based on 163 frontline employees who took The Breakroom Quiz

65th of 528 rated manufacturers


Job description

Overview
There's never been a better time to join the shipbuilding industry. As demand for cutting-edge naval technology grows, General Dynamics Electric Boat is at the forefront designing, building, and maintaining the most advanced submarines in the world. Our work is mission-critical, supporting the U.S. Navy and strengthening national security.
About Department 403 - Technical Services
The Life Cycle Support directorate is responsible for the development and maintenance of all submarine logistics products, including modernization and fleet support of submarines. Our mission is to provide the U.S. Navy five-star support that increases submarine Operational Availability and Capability. As part of this directorate, Department 403 - Technical Services provides writing, editing, logistics, and production services in the development and maintenance of logistic technical data (LTD), including ship systems manuals and component technical manuals for OHIO, SEAWOLF, VIRGINIA, SSGN, and COLUMBIA.
Role Overview
The D403 Systems Engineer brings extensive systems engineering expertise to provide technical guidance and oversight of new and modified written technical products. These products include ship systems manuals, component technical manuals, steam and electric plant manuals, maintenance and alteration documents. They will ensure the quality of interactive electronic technical manuals guarantee that products are prepared in accordance with published procedures and processes. The ability to direct others to accomplish tasks is required to be successful in this role.
Key Responsibilities
  • Regularly interface with various EB Engineering disciplines, shipyard organizations, vendors and the Navy customer to resolve or better understand technical and programmatic issues
  • Attend kickoff meetings, evaluate designs, and provide department man-hour estimates for manual updates or other products as appropriate
  • Work with supervision to determine priorities,develop schedules, and manage work load
  • Recommend and implement process improvement, as appropriate

Qualifications
Required
  • Bachelor's of Science Degree or higher in Engineering or have completed Nuclear Power School
  • Served submarine qualified (SS) Lieutenant Commander (LCDR) or above OR Served submarine qualified (SS) Senior Chief Petty Officer (SCPO) or above
  • 5+ years of engineering experience related to operating, maintaining, or documenting submarine ship systems and the use of operating procedures
  • Ability to obtain and maintain a DoD Secret clearance

Preferred
  • Successful completion of Naval Nuclear Propulsion Program
  • Completion of a submarine department head tour or a submarine Engineering. Department Master Chief(EDMC) tour
  • Experience with operation and maintenance of non-propulsion electronics system (NPES) equipment is desired
  • Experience with operation and maintenance of submarine hull, mechanical, and electrical (HM&E) systems (trim system, high pressure air system, electrical distribution system, etc.)
  • A technical background in submarine systems and components and/or submarine operational experience
  • Experience working with special emphasis programs (DSS-SOC, SUBSAFE, and Fly-by-Wire) requirements
  • Experience working with submarine Logistics Technical Data (Ship System Manual, Technical Manuals, etc.)
  • Active SECRET security clearance

Skills
  • Strong written and verbal communication skills
  • Ability to work independently
  • Ability to plan, organize, and schedule work
  • Microsoft Office computer skills

Why Join Us
  • We offer a workplace where integrity, innovation, and excellence drive everything we do
  • Competitive Pay & Benefits - Comprehensive healthcare, retirement plans, and tuition assistance
  • Career Growth - Training, mentorship, and opportunities to advance within the company
  • Stability & Expansion - We're growing, adding thousands of new jobs across our facilities
  • Inclusive Culture - Employee Resource Groups and community engagement
  • Impactful Work - Every role contributes directly to national defense and the U.S. Navy's mission

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