GenAI Platform Support Engineer As a Generative AI Platform Support Engineer, you will provide technical support for our AI platform tasks. You will collaborate with cross-functional teams to ...
GenAI Platform Support Engineer As a Generative AI Platform Support Engineer, you will provide technical support for our AI platform tasks. You will collaborate with cross-functional teams to ...
Technical Support
Stamford, CT · On-site
This role blends hands-on technical support with a strong focus on continuous improvement. It ... senior engineers and external vendors to resolve complex issues. • Supporting endpoint and ...
Technical Support
Stamford, CT · On-site
This role blends hands-on technical support with a strong focus on continuous improvement. It ... senior engineers and external vendors to resolve complex issues. • Supporting endpoint and ...
This is the first-level national technical support engineer position in the company. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world ...
This is the first-level national technical support engineer position in the company. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world ...
Technical Engineer | Level I Job ID: 26-02379 Location: Hartford, CT, 06183 Duration: 12 months on ... Support, maintain, and troubleshoot BI platforms and cloud infrastructure * Manage system ...
Technical Engineer | Level I Job ID: 26-02379 Location: Hartford, CT, 06183 Duration: 12 months on ... Support, maintain, and troubleshoot BI platforms and cloud infrastructure * Manage system ...
... technical support team, infrastructure teams, platform ... engineering teams, and/or third-party vendors to ensure end-user issues are fixed at their root and ...
... technical support team, infrastructure teams, platform ... engineering teams, and/or third-party vendors to ensure end-user issues are fixed at their root and ...
Provide technical support for AI products and services, addressing client inquiries ... Collaborate with product development, engineering, and data science teams to identify and implement ...
Provide technical support for AI products and services, addressing client inquiries ... Collaborate with product development, engineering, and data science teams to identify and implement ...
L1/L2 OTT Technical Support
Stamford, CT · On-site
... Technical Support/ OTT to join their team, supporting video operations for streaming services ... Minimum 2 years of experience in Systems Engineering * Bachelor's Degree * Understanding of IP ...
Quick apply
L1/L2 OTT Technical Support
Stamford, CT · On-site
... Technical Support/ OTT to join their team, supporting video operations for streaming services ... Minimum 2 years of experience in Systems Engineering * Bachelor's Degree * Understanding of IP ...
Technical Support Representative
Hartford, CT · On-site
$37.06K - $52.94K/yr
The Technical Support Representative must work with other internal organizations to communicate, prioritize, and advocate on behalf of the customer. The Technical Support Representative must ...
Technical Support Representative
Hartford, CT · On-site
$37.06K - $52.94K/yr
The Technical Support Representative must work with other internal organizations to communicate, prioritize, and advocate on behalf of the customer. The Technical Support Representative must ...
As a Generative AI Platform Support Engineer, you will provide technical support for our AI platform tasks. You will collaborate with cross-functional teams to troubleshoot issues, enhancements ...
As a Generative AI Platform Support Engineer, you will provide technical support for our AI platform tasks. You will collaborate with cross-functional teams to troubleshoot issues, enhancements ...
... technical issues, and takes pride in delivering exceptional customer service. This is a hybrid ... Senior Desktop Support Engineer's Responsibilities and Duties: * Provide advanced desktop and end ...
... technical issues, and takes pride in delivering exceptional customer service. This is a hybrid ... Senior Desktop Support Engineer's Responsibilities and Duties: * Provide advanced desktop and end ...
Escalation Management & Technical Documentation * Create ETPs (Engineering Test Plans), task lists ... Support andmaintainSPC tracking for tooling and products, ensuring data-driven process control.
Escalation Management & Technical Documentation * Create ETPs (Engineering Test Plans), task lists ... Support andmaintainSPC tracking for tooling and products, ensuring data-driven process control.
Collaborate with IT and business teams to ensure smooth technical operations. * Communicate ... Senior Desktop Support Engineer's Qualifications and Skills: * At least 5 years of IT support ...
New
Collaborate with IT and business teams to ensure smooth technical operations. * Communicate ... Senior Desktop Support Engineer's Qualifications and Skills: * At least 5 years of IT support ...
New
... Engineer (CSE ... This role will be responsible for providing technical support to the United States and ...
... Engineer (CSE ... This role will be responsible for providing technical support to the United States and ...
... Engineer (CSE ... This role will be responsible for providing technical support to the United States and ...
... Engineer (CSE ... This role will be responsible for providing technical support to the United States and ...
Tier 3 Support Engineer
Farmington, CT · On-site
The Tier 3 Support Engineer provides advanced technical expertise for complex incidents, major outages, and escalations beyond the scope of Tier 1 and Tier 2 support. This role is responsible for ...
Tier 3 Support Engineer
Farmington, CT · On-site
The Tier 3 Support Engineer provides advanced technical expertise for complex incidents, major outages, and escalations beyond the scope of Tier 1 and Tier 2 support. This role is responsible for ...
Desktop Support Engineer
Stamford, CT · On-site
Our client is seeking a Desktop Support Engineer to provide high-touch, white glove IT support within a fast-paced environment. This role is ideal for someone with years of hands-on desktop support ...
Desktop Support Engineer
Stamford, CT · On-site
Our client is seeking a Desktop Support Engineer to provide high-touch, white glove IT support within a fast-paced environment. This role is ideal for someone with years of hands-on desktop support ...
Salesforce Production Support Engineer
Hartford, CT · On-site
$42.25 - $55.25/hr
... technical support to Production incidents. • Ability to collaborate with End Users and business stakeholders. • Certification(s) Platform Developer I (mandatory), Platform Developer II (nice to ...
Salesforce Production Support Engineer
Hartford, CT · On-site
$42.25 - $55.25/hr
... technical support to Production incidents. • Ability to collaborate with End Users and business stakeholders. • Certification(s) Platform Developer I (mandatory), Platform Developer II (nice to ...
What You'll Do As a Level II Support Engineer, you will play a key role in providing advanced technical support and maintenance for client IT environments. You'll be responsible for troubleshooting ...
What You'll Do As a Level II Support Engineer, you will play a key role in providing advanced technical support and maintenance for client IT environments. You'll be responsible for troubleshooting ...
What You'll Do As a Level II Support Engineer, you will play a key role in providing advanced technical support and maintenance for client IT environments. You'll be responsible for troubleshooting ...
What You'll Do As a Level II Support Engineer, you will play a key role in providing advanced technical support and maintenance for client IT environments. You'll be responsible for troubleshooting ...
What You'll Do As a Level II Support Engineer, you will play a key role in providing advanced technical support and maintenance for client IT environments. You'll be responsible for troubleshooting ...
What You'll Do As a Level II Support Engineer, you will play a key role in providing advanced technical support and maintenance for client IT environments. You'll be responsible for troubleshooting ...
Technical Support Engineer information
See Connecticut salary details
$35.7K - $42.8K
4% of jobs
$42.8K - $49.9K
12% of jobs
$55.2K is the 25th percentile. Wages below this are outliers.
$49.9K - $56.9K
12% of jobs
$56.9K - $64K
13% of jobs
The median wage is $69.5K / yr.
$64K - $71.1K
12% of jobs
$71.1K - $78.2K
9% of jobs
$78.2K - $85.3K
8% of jobs
$90.4K is the 75th percentile. Wages above this are outliers.
$85.3K - $92.4K
9% of jobs
$92.4K - $99.5K
9% of jobs
$99.5K - $106.6K
4% of jobs
$106.6K - $113.7K
10% of jobs
$35.7K
$75.2K
$113.7K
How much do technical support engineer jobs pay per year?
As of May 28, 2026, the average yearly pay for technical support engineer in Connecticut is $75,182.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,200.00 and $93,700.00 per year, depending on experience, location, and employer.
What Is a Technical Support Engineer?
Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.
What are the key skills and qualifications needed to thrive as a Technical Support Engineer, and why are they important?
To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.
How does a Technical Support Engineer typically collaborate with other departments to resolve complex customer issues?
Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.
What does a Technical Support Engineer do?
A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
More about Technical Support Engineer jobs
What are the most commonly searched types of Technical Support Engineer jobs in Connecticut? The most popular types of Technical Support Engineer jobs in Connecticut are:
What are popular job titles related to Technical Support Engineer jobs in Connecticut? For Technical Support Engineer jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer jobs in Connecticut look for? The top searched job categories for Technical Support Engineer jobs in Connecticut are:
What cities in Connecticut are hiring for Technical Support Engineer jobs? Cities in Connecticut with the most Technical Support Engineer job openings:
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Job description
GenAI Platform Support Engineer
As a Generative AI Platform Support Engineer, you will provide technical support for our AI platform tasks. You will collaborate with cross-functional teams to troubleshoot issues, enhancements, monitor logs and ensure the platform operates smoothly and efficiently. Key responsibilities include assessing and enhancing the AI platform's data pipeline resilience, ensuring that AI/ML models are fault-tolerant and scalable, identifying bottlenecks in model inference and training pipelines, optimizing model performance for real-time use cases, collaborating with the DevOps team on deployment improvements, implementing automated testing for fault-tolerance scenarios, providing technical support for users of the Generative AI platform, troubleshooting issues and answering queries, monitoring platform performance and implementing optimization strategies, documenting processes, issues, and solutions for knowledge sharing and future reference, and staying up-to-date with industry trends and advancements in generative AI technologies.