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Technical Support Engineer Jobs in Connecticut (NOW HIRING)

Element Solutions

Technical Sales Engineer

Waterbury, CT · On-site

$90K - $120K/yr

The position of Technical Support Engineer will be responsible for the day-to-day engineering support for Printed Circuit Board fabricators using MacDermid Alpha's chemical processes. The successful ...

AQR

Application Support Engineer

Greenwich, CT · On-site

$110K - $140K/yr

Your Role We are seeking an Application Support Engineer who will work at the boundary of the technical systems and processes that drive our investment business. This is an individual contributor ...

AQR

Application Support Engineer

Greenwich, CT · On-site

$110K - $140K/yr

Your Role We are seeking an Application Support Engineer who will work at the boundary of the technical systems and processes that drive our investment business. This is an individual contributor ...

TRUMPF Group

Software Support Engineer

Farmington, CT · On-site

Software Support Engineer is responsible for supporting TruTops Software. The TruTops Software is a ... Accurately report technical conditions and information from the customer. * Communicate with ...

Stem Xpert

L2 application support engineer

Stamford, CT · On-site

... engineering and systems integration. Our tightly integrated offerings are tailored to each clients ... What are the three to five technical responsibilities of the position? Level 2 Application Support ...

Sonalysts, Inc.

M365 Support Engineer

Waterford, CT · Hybrid

$80K - $130K/yr

Provide user guidance and technical leadership for collaboration best practices and secure ... Experience supporting Microsoft 365 in GCC High environments. * Familiarity with CMMC, NIST 800-171 ...

Avacend Inc

Desktop Support Engineer

Stamford, CT · On-site

Title Shared Services Engineer II /Desktop Engineer - On-site City & State: Stamford, Connecticut Duration: 6 Months Fixed Pay Rate: $ 45.68 an hr Shared Services Engineer II On-site support with ...

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Showing results 21-40

All JobsTechnical Support Engineer JobsTechnical Support Engineer Jobs in Connecticut

Technical Support Engineer information

See Connecticut salary details

$35.7K

$75.2K

$113.7K

How much do technical support engineer jobs pay per year?

As of Aug 23, 2026, the average yearly pay for technical support engineer in Connecticut is $75,182.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,200.00 and $93,700.00 per year, depending on experience, location, and employer.

What is a technical support engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

What does a technical support engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.

What are the key skills and qualifications needed to thrive as a technical support engineer?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

How does a technical support engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.
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Technical Support Engineer jobs near you
Infographic showing various Technical Support Engineer job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 20% Part Time, 2% Temporary, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $75,182 per year, or $36.1 per hour.

Technical Sales Engineer

Element Solutions

Waterbury, CT • On-site

$90K - $120K/yr

Full-time

Medical, Life, Retirement

Re-posted 12 days ago

Job description

Challenge Yourself and Impact the Future!
MacDermid Alpha Electronics Solutions, a business segment of Element Solutions Inc (NYSE: ESI), is renowned worldwide for its commitment to revolutionizing the electronics industry. With a legacy spanning over a century, we have continually set new benchmarks for excellence, reliability and sustainability in electronic materials.
  • Wafer Level Packaging - Revolutionizing wafer fabrication processes for enhanced efficiency and performance
  • Circuitry Solutions - Tailored solutions to meet the dynamic demands of modern circuitry
  • Electronics Assembly Solutions - Innovating semiconductor, surface mount technology, and power electronics assembly for unparalleled reliability
  • Advanced Materials and Joining - Engineering polymer and metal joining solutions for optimally performing circuits
  • Film & Smart Surface Solutions - Transforming electronics with cutting-edge materials and technologies for enhanced functionality and reliability
  • Micromax - Elevating electronics through high-performing, specialized inks and pastes
Across diverse sectors including automotive, consumer electronics, mobile devices, telecom, data storage, infrastructure, and AI, MacDermid Alpha Electronics Solutions has earned the trust of manufacturers worldwide. Our comprehensive range of high-quality solutions and technical services enables the entire electronics supply chain, empowering businesses to thrive in today's competitive landscape.
We embody the 'Elements of our Culture'- our 5C's; Challenge, Commit, Collaborate, Choose, and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders, to drive financial performance and create a rewarding work environment.
Who are we looking for?
The position of Technical Support Engineer will be responsible for the day-to-day engineering support for Printed Circuit Board fabricators using MacDermid Alpha's chemical processes. The successful candidate will help our customer base take full advantage of the benefits that are available through the proper application of our products. The position requires a proactive self-starter that can work closely and independently with customers, the sales group, and MacDermid internal resources to ensure that customer expectations and company interests are served while helping to service and promote MacDermid Alpha's exclusive line of products.
What will you be doing?
  • Provides customers with on-site process expertise, chemical change implementation, monitoring and hands-on process control assistance for the manufacture of printed circuit boards
  • Understands and articulates PCB chemical functions and related process requirements to customers
  • Performs regular health checks and process audits for various production processes at customer sites, generates reports and reviews with end users
  • Assists with regular lab testing functions/analysis with customer lab personnel and provides training when necessary on best practice functions, tests and analysis.
  • Troubleshoots and diagnoses equipment and or process problems and provides hands-on support to correct problems and optimize customer manufacturing processes.
  • Adheres to plant and corporate safety policies.
  • May assist in other areas or perform other duties as required by fluctuating business needs.
  • Coordinates daily activities with territory Account Manager and Business Director
  • Is an expert and steward for customer final product quality using MacDermid products
  • Identifies opportunities for growth at all customer locations
  • Assists with the monitoring and control of on-hand inventory at customer site
Who are You?
  • Bachelor's degree in Chemistry or related technical field
  • 2-5 years of experience in technical sales, applications engineering, or related roles
What competencies will you need?
  • Excellent written and oral communication skills.
  • Thorough understanding of the overall PCB business, and specifics in wet processing areas
  • Strong understanding of chemistry and chemical interaction within the PCB manufacturing process
  • Strong track record of navigating technically through complex organizations
  • Willingness to travel within the assigned territory and periodically to accounts in North America Eastern Region
  • Timely responses to the customer base, both in communication and on-site visits
  • Six Sigma knowledge would be good but not required, company training available
We are Offering...
As part of our team here, as well as receiving a competitive base salary, you will also participate in agenerous performance related bonus plan. In addition, you will also receive a 401k plan with company matching, Life Insurance, and Medical Insurance as well as 9 holidays.
#LI-SB1
The typical base salary range for this position is anticipated to be between $90,000 and $120,000 annually.
#LI-SB1
Teamwork
At Element Solutions Inc, you will be part of a highly collaborative culture that promotes continuous improvement through cross-functional partnerships to achieve our mission. We do this through a strong and unified culture and transparent management which has empowered us to create high performing global teams that achieve superior solutions for our customers.
Socially Responsible - We care about what you care about. We respect the individual differences that make up our unique expanding organization. We prioritize both sustainability and social impact in both our business operations and our local communities through our various ESI Cares initiatives and the ESI Foundation. There are many ways to get involved from employee network groups that support your interests and sense of belonging to paid volunteer days.
Equal Opportunity Employer
All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category applicable under federal, state and local laws.

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