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Manager Systems Support Engineer Jobs in Nevada (NOW HIRING)

InstantServe LLC

Finance Systems Support

Las Vegas, NV · On-site

$82.70K - $112K/yr

Partnering with internal controls stakeholders to manage and maintain compliance and best practices ... Lead collaboration with designers and engineers to drive solutions forward. Support the adoption of ...

LanceSoft Inc

Fleet Support Engineer

Las Vegas, NV · On-site

$70 - $76/hr

Fleet Support Engineer Job Location Las Vegas Nevada 89118 Est pay rate: $70.00 - $76.00/Hour on w2 ... Understanding of hardware and software systems architecture, communications to support in an ...

Ursus, Inc.

Fleet Support Engineer

Las Vegas, NV · On-site

$66 - $76.66/hr

Fleet Support Engineer LOCATION: Las Vegas, NV (Onsite) PAY RANGE: $66 - $76.66/hr DURATION: 6 ... systems and sensors. * Bachelor s degree in Electrical Engineering or Computer Engineering.

Artech

Fleet Support Engineer

Las Vegas, NV · On-site

$70 - $76.66/hr

Understanding of hardware and software systems architecture and communications in an operations ... Experience with remotely supporting vehicle troubleshooting. * Knowledge of vehicle systems and ...

Artech LLC

Fleet Support Engineer

Las Vegas, NV · On-site

$70 - $76.66/hr

Understanding of hardware and software systems architecture and communications in an operations ... Experience with remotely supporting vehicle troubleshooting. * Knowledge of vehicle systems and ...

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Manager Systems Support Engineer information

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer, and why are they important?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are popular job titles related to Manager Systems Support Engineer jobs in Nevada? For Manager Systems Support Engineer jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in Nevada look for? The top searched job categories for Manager Systems Support Engineer jobs in Nevada are:
What cities in Nevada are hiring for Manager Systems Support Engineer jobs? Cities in Nevada with the most Manager Systems Support Engineer job openings:
Manager Systems Support Engineer jobs near you
Systems Support Engineer I

Systems Support Engineer I

Walker Digital Table Systems, LLC

Las Vegas, NV • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary:
Walker Digital Table Systems, LLC (WDTS) innovates and develops products for the gaming markets. The Systems Support Engineer I is responsible for installing and troubleshooting software and hardware systems, supporting enhancements, and fielding customer support tickets while collaborating with cross-functional teams.
Responsibilities:
• Install, configure, and troubleshoot hardware, software, and tools for new and existing customer deployments.
• Perform system installations, upgrades, maintenance, and maintain related technical documentation
• Support Demo Room operations and resolve any technical issues affecting functionality.
• Deploy and maintain internal labs and vendor test environments.
• Conduct system analysis, diagnose issues through lab replication, and implement root cause fixes.
• Provide on-call support as part of a team rotation, including nights/weekends/holidays as scheduled by management.
• Evaluate hardware compatibility, assist in implementing RFID technologies, and provide feedback used to drive hardware design decisions.
• Support remote and onsite technical operations while adhering to compliance standards.
• Collaborate with internal teams and external stakeholders to maintain and improve system performance.
• Maintain compliance with local employment laws and regulations and recommended best practices; review policies and practices to maintain compliance.
• Perform other related duties as assigned to fulfill business needs.
Qualifications:
Required:
• Familiarity with Linux-based systems, microservices, and containerization.
• Demonstrable understanding of networking, operating systems, servers, and hardware diagnostics.
• Strong analytical, communication, and problem-solving skills.
• Customer-focused with experience handling technical support in complex environments.
• Excellent written and verbal communication skills in English.
• Must have valid work authorization documents to work in the United States.
• Ability to successfully pass additional background screenings during employment to fulfill gaming industry regulation security requirements for client jurisdictions.
• Ability to work outside regular business hours and travel as needed based on business demands.
• This position requires a valid Passport.
• Bachelor's degree in a technology-related field or equivalent experience.
• Minimum 1 year in systems engineering, IT support, hardware/software troubleshooting, or a related role.
• Ability to sit or stand for extended periods while working at a desk or computer station.
• Occasional lifting or carrying of objects weighing up to 50 pounds, such as hardware, equipment, or office supplies, with or without assistance.
• Ability to perform tasks requiring fine motor skills, such as typing, using office equipment, or operating a computer.
• Ability to travel locally and/or internationally 10-30% of the time for customer service needs, or site visits, which may involve occasional lifting and walking.
• Ability to participate in in-person meetings and presentations, including standing or moving about a room.
• Must be able to work in an office environment and/or customer site location with varying noise levels and demands.
Preferred:
• Understanding of casino operations is a plus.
• Experience with VMWare, Nutanix, Windows Server, and PostgreSQL is a plus.
Company:
WDTS is the world’s largest supplier of RFID-enabled table games and casino cage solutions. Founded in 2010, the company is headquartered in Las Vegas, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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