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Manager Systems Support Engineer Jobs in Nevada (NOW HIRING)

Manage incidents, service requests, enhancements, and problem records using approved support tools and processes. * Ensure customer systems remain operational and that service disruptions are ...

... process systems, services, and solutions for the LNG and industrial gases industry. We are a ... Responsibilities include supporting spare parts inquiries, Management of Change (MOC) activities ...

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Manager Systems Support Engineer information

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are popular job titles related to Manager Systems Support Engineer jobs in Nevada?

For Manager Systems Support Engineer jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Manager Systems Support Engineer jobs in Nevada look for?

The top searched job categories for Manager Systems Support Engineer jobs in Nevada are:

What cities in Nevada are hiring for Manager Systems Support Engineer jobs?

Cities in Nevada with the most Manager Systems Support Engineer job openings:

Infographic showing various Manager Systems Support Engineer job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Systems Support Engineer

Winnemucca, NV โ€ข On-site

$80 - $110/hr

Other

Re-posted 29 days ago


Job description

## Systems Support EngineerApplylocations: Winnemucca, NVposted on: Posted 5 Days Agojob requisition id: JR100069Lithium Americas is a North American resource and materials company focused on developing, building, and operating lithium deposits and chemical processing facilities. The companyโ€™s flagship asset, Thacker Pass, is located in Humboldt County in northern Nevada and is the worldโ€™s largest known measured lithium source and reserve. We are focused on safely and responsibly developing Thacker Pass to production to help strengthen national security and enable cleaner energy sources. We are committed to minimizing environmental impact, creating family-supporting jobs, and maximizing sustainable value for our stakeholders. **Systems Support Engineer****Company Overview**Lithium Americas is a North American resource and materials company focused on developing, building and operating lithium deposits and chemical processing facilities. The companyโ€™s flagship asset, Thacker Pass, is located in Humboldt County in northern Nevada and is the worldโ€™s largest known measured lithium source and reserve. We are focused on safely and responsibly developing Thacker Pass to production to help strengthen national security and enable cleaner energy sources. We are committed to minimizing environmental impact, creating family-supporting jobs and maximizing sustainable value for our stakeholders.Lithium Americas is headquartered in Vancouver, British Columbia and operates in the U.S., with offices in Reno, NV and Winnemucca, NV. The Companyโ€™s shares are listed on the Toronto Stock Exchange (TSX) and New York Stock Exchange (NYSE) under the symbol LAC.**Our Purpose, Vision and Values**Our purpose, vision and values are the guiding principles that will serve as the cornerstone of our companyโ€™s future direction and operations, aligning our team and organization towards our common goals.**Our Purpose** is to safely and sustainably produce lithium from Thacker Pass to enable North America to reduce dependence on foreign critical minerals and drive value for our stakeholders.**Our Vision** is to be North Americaโ€™s leading lithium producer to enable cleaner energy sources.**Our Values** include Act with Integrity, Be Responsible and Act with Care, Commit to Excellence and Drive Innovation, and Be a Collaborative Partner.**Role**We are seeking a Systems Support Engineer to join our Information Technology Department. In this role, you will be responsible for ensuring the stability, security, and performance of the Thacker Pass IT infrastructure, including servers, networks, and software applications. You will be required to diagnose complex technical issues, provide technical support, manage system backups, and frequently collaborate with IT teams and external vendors to maintain high up time. This is a unique opportunity to contribute to a mission-driven organization committed to innovation, sustainability, and leadership in the clean energy sector.The role is based at our Winnemucca office and reports to the Digital and Data Operations Manager. Occasional travel to other LAC offices, project sites, or vendor locations may be required.**Key Responsibilities*** Support and maintain Operational Technology systems, including Distributed Control Systems (DCS), Process Historians (e.g., OSIsoft PI / AVEVA), Laboratory Information Management Systems (LIMS), and industrial sensors and instrumentation* Assist with integration between OT and IT systems, ensuring reliable data flow from the plant floor to enterprise applications* Coordinate with process and instrumentation engineers to support control system changes, patching, and lifecycle management in accordance with change control procedures* Monitor OT network health and respond to alarms, faults, or anomalies impacting production systems* Proactively monitor system performance, hardware health, and network uptime; escalate and resolve issues before they impact operations* Diagnosing and resolving incidents across server, network, endpoint, and OT layers, often under operational pressure with production implications* Maintain accurate records of incidents, changes, and asset configurations in CMMS or ITSM platforms* Administer and maintain servers (Linux preferred; Windows Server experience beneficial) across site infrastructure* Support virtualized environments (VMware / Hyper-V) and contribute to virtual machine lifecycle management* Manage site networking infrastructure including switches, firewalls, and VLANs, with working knowledge of TCP/IP, LAN/WAN, and network segmentation (including IT/OT demilitarized zones)* Maintain endpoint systems including ruggedized workstations, HMI terminals, and corporate laptops* Support backup, recovery, and patching processes across both IT and OT environments* Apply OT cybersecurity best practices aligned with frameworks such as IEC 62443 or NIST SP 800-82, including network segmentation, access control, and vulnerability management* Support IT/OT security monitoring and assist in responding to alerts or anomalies* Ensure systems comply with site security policies and relevant regulatory requirements* Collaborate with process engineers, operations, and IT/digital teams to understand system needs and deliver practical solutions* Document systems, procedures, and configurations to support knowledge sharing and continuity* Participate in project planning and contribute to site digital improvement initiatives* Champion a culture aligned with Lithium Americasโ€™ Purpose, Vision, and Values* Perform other duties as assigned**Required Qualifications:*** Bachelorโ€™s degree in information technology, Engineering, Computer Science, or a related discipline; equivalent experience may be considered* Minimum 5 years of progressive experience in IT, OT, or digital systems environments, ideally within mining, resources, chemicals, or heavy industry* Demonstrated experience with OT systems such as DCS, SCADA, Process Historian, LIMS, or industrial instrumentation* Solid Linux systems administration skills (RHEL or Ubuntu), with comfort working in command-line environments* Working knowledge of networking fundamentals including TCP/IP, VLANs, firewalls, and IT/OT network segmentation* Familiarity with virtualization platforms (VMware preferred)* Understanding of service management methodologies (ITIL)* Understanding of OT cybersecurity principles and frameworks such as IEC 62443 and NIST SP 800-82* Strong analytical and problem-solving skills with the ability to design and implement scalable solutions* Demonstrated ability to manage multiple priorities, analyze complex technical problems, and deliver practical solutions in a fast-paced environment* Excellent communication skills with the ability to collaborate across technical and non-technical, engineering, and operations teams* Personal commitment to Lithium Americasโ€™ Purpose, Vision, and Values* Experience with cloud platforms (AWS or Azure) in an industrial or hybrid environment (preferred)* Exposure to AVEVA PI / OSIsoft PI System administration (preferred)* Experience supporting systems through capital project commissioning and handover phases (preferred)* Relevant certifications such as GICSP, CCNA, LPIC, or similar (preferred) #J-18808-Ljbffr