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Manager Systems Support Engineer Jobs in Nevada (NOW HIRING)

Mechanical Systems Engineer

Henderson, NV · On-site

$75K - $85K/yr

If you are passionate about engineering innovative equipment, solving complex technical challenges ... Experience with Product Lifecycle Management (PLM) systems * Experience supporting manufacturing ...

$90K - $120K/yr

The Opportunity The Control Systems Project Engineer I supports the design, integration, and ... Working alongside project managers, engineers, and commissioning teams, this role contributes to ...

$105K - $150K/yr

Design and support network infrastructure and IT systems related to control system integration ... Ensure adherence to company Quality Management System (QMS) standards Project Execution ...

Develop and manage system requirements * Support system architecture development and design * Apply systems engineering lifecycle processes * Collaborate with cross-functional teams * Perform trade ...

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Manager Systems Support Engineer information

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer, and why are they important?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What are popular job titles related to Manager Systems Support Engineer jobs in Nevada? For Manager Systems Support Engineer jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in Nevada look for? The top searched job categories for Manager Systems Support Engineer jobs in Nevada are:
What cities in Nevada are hiring for Manager Systems Support Engineer jobs? Cities in Nevada with the most Manager Systems Support Engineer job openings:

Build Support Engineer - Mechanical

Alexander Dennis

Las Vegas, NV

Full-time

Retirement, PTO

Posted 3 days ago

New


Job description

Alexander Dennis is a global leader in the design and manufacture of double-deck and lightweight buses. Building on 130 years of heritage, we're leading the transition to zero-emission mobility, with 3,000 zero-emission buses sold to date. Alexander Dennis is a subsidiary of NFI Group, a leader in propulsion agnostic bus and coach mobility solutions. Operating in 10 countries, we're investing in our people and our communities, with over 31,000 buses and coaches in service around the world.

POSITION SUMMARY:

Alexander Dennis is seeking a Mechanical Build Support Engineer to join our Current Model Engineering team in Las Vegas. This is a highly hands-on engineering support role that spends approximately 70-75% of the time on the production floor working directly with manufacturing teams to troubleshoot and resolve vehicle build issues. Acting as the key link between Engineering and Production, you will investigate mechanical concerns, perform root cause analysis, review engineering drawings and CAD models, and implement practical solutions that improve product quality, manufacturability, and production efficiency. Rather than creating new designs, you will work extensively with existing drawings, specifications, bills of material, and CAD models to identify issues, validate build requirements, and support production. This role is ideal for someone who enjoys solving complex technical problems, working closely with production teams, and being actively involved in vehicle builds. Build Support is also considered an excellent pathway into broader engineering opportunities within Alexander Dennis, allowing individuals to build deep product knowledge and gain exposure to future vehicle programs, including upcoming zero-emission vehicle initiatives.

WHY JOIN US:

  • Be a part of a team leading the world's electrification of mass mobility
  • Competitive Wages and comprehensive benefit package with immediate benefit eligibility
  • Paid holidays and vacation
  • 401K with generous company match
  • Inclusive workplace culture that values and empowers team members.
  • On-the-job training in a continuous learning environment (we invested $15.9 million in 2024)
  • Advancement opportunities within our family of companies

WHAT YOU WILL DO:

  • Hands-on experience working with buses, trucks, trailers, heavy-duty vehicles, agricultural equipment, RVs, camper vans, or similar vehicle platforms
  • Practical experience troubleshooting mechanical systems and resolving production, assembly, manufacturing, or service-related issues
  • Experience performing root cause analysis using engineering drawings, CAD models, technical documentation, and other engineering tools
  • Ability to review and interrogate existing CAD models and engineering documentation to identify build, fitment, manufacturing, or quality concerns
  • Experience working with Siemens NX or similar CAD software to review models and drawings
  • Strong understanding of manufacturing, assembly, fabrication, and vehicle build processes
  • Ability to read and interpret engineering drawings, bills of material, specifications, and technical documents
  • Strong verbal communication skills with the ability to explain technical issues and engineering concepts to both technical and non-technical audiences
  • Self-starter who can work independently and effectively manage priorities with limited supervision
  • Comfortable collaborating with globally distributed teams across North America and the United Kingdom
  • Continuous improvement mindset focused on quality, efficiency, and customer satisfaction

Requirements

WHAT YOU NEED TO BE SUCCESSFUL:

  • Technical education, apprenticeship training, diploma, degree, or equivalent experience is considered an asset; however, extensive hands-on industry experience will be given greater consideration than formal educational credentials.
  • Practical engineering experience within automotive, commercial vehicle, heavy equipment, manufacturing, or related industries
  • Experience troubleshooting mechanical systems and resolving production-related issues
  • Ability to read and interpret technical drawings, engineering specifications, and bills of materials
  • Experience with CAD software such as Solid Edge or similar design platforms
  • Strong problem-solving and analytical skills
  • Knowledge of manufacturing and assembly processes
  • Ability to work effectively in both office and production environments
  • Strong communication and cross-functional collaboration skills
  • Comfortable working independently and managing competing priorities
  • Continuous improvement mindset focused on quality, efficiency, and customer satisfaction

Physical & Workplace Requirements

  • Ability to work in both office and manufacturing environments
  • Ability to stand and walk on manufacturing floors for extended periods
  • Ability to safely navigate vehicle production and assembly environments
  • Occasional lifting, bending, crouching, and climbing may be required
  • Up to 10% travel, including potential international travel

Benefits

OUR WHY:

We move people. The world's most precious cargo.

We are driven by our purpose: we move people. Our vision is to lead the evolution of sustainable on-road mass transportation and mobility, and our mission is to design, deliver, and support market-leading bus and motor coach solutions that are safe, accessible, efficient, and reliable.

Alexander Dennis is committed to administering all employment matters in accordance with the value we place on fostering an inclusive and welcoming workplace that values the contributions of all team members. We ensure that all employment decisions are based upon merit and comply with applicable employment legislation and requirements. Accommodations are available at all stages of the recruitment process, at the candidates' request. Â