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Manager Systems Support Engineer Jobs (NOW HIRING)

SAIC

Analytic Support Systems Engineer

Chantilly, VA · On-site

As an analytic support systems engineer you will perform technical analyses, engage in modeling and simulation and general engineering evaluation of various systems and data to support all-source ...

Arcfield

Systems Engineer (TD Support)

Chantilly, VA · On-site

Responsibilities The Systems Engineer will support the Sponsor's TD as a critical member of the team in the review of cyber systems. The candidate will be responsible for a wide range of duties ...

TP ICAP

Trading Systems Support

New York, NY · On-site

Investigate and escalate system issues to production support or developers following global support ... Ability to manage small projects independently to a conclusion. * API Support experience, including ...

Plunge

Support Engineer

Roseville, CA · On-site

$24 - $30/hr

The Support Engineer bridges the gap between engineering, service, and customer experience ... Exposure to ERP or service management systems (e.g., NetSuite, Zendesk, Jira)

Robinhood

Support Engineer

Westlake, TX · On-site

The Support Engineering Sub-Team provides Robinhood employees with secure, simple, and reliable ... tools, and IT service management systems such as Jira Service Management or ServiceNow.

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How much do manager systems support engineer jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for manager systems support engineer in the United States is $42.89, according to ZipRecruiter salary data. Most workers in this role earn between $31.73 and $48.56 per hour, depending on experience, location, and employer.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer, and why are they important?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
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Manager Systems Support Engineer jobs near you
Infographic showing various Manager Systems Support Engineer job openings in the United States as of May 2026, with employment types broken down into 84% Full Time, 10% Part Time, 2% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $89,216 per year, or $42.9 per hour.
Analytic Support Systems Engineer

Analytic Support Systems Engineer

SAIC

Chantilly, VA • On-site

Full-time

Posted 6 days ago

Job description

Job Description
Description
SAIC is a premier Fortune 500 technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets include secure high-end solutions in engineering, digital, artificial intelligence and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective and efficient solutions that are critical to achieving our customers' missions
SAIC is looking for systems engineering analytic support for a highly dynamic and growing program with one of our US Government customers. You will be a part of a large multi-year contract that supports our customer in systems engineering and integration across a broad portfolio of projects. You will come into a program that enjoys a close working relationship with the customer, bringing exquisite technical expertise to bear on real world problems, helping the customer execute real world missions that impact National Security on a daily basis. This close relationship, along with the program's longevity (20 years), ensures that as a new team member you will find a depth of support to grow and develop that is unmatched, all while making a difference - daily.
As an analytic support systems engineer you will perform technical analyses, engage in modeling and simulation and general engineering evaluation of various systems and data to support all-source analytic threat assessments. You will work side by side with the customer's analysts to provide regular and ad-hoc reports within each of those areas. You will need to be comfortable working independently and as a team researching varying datasets and providing your interpretations and evaluation of these datasets correlations - to include any valuable conclusions about the systems these datasets are derived from.
Qualifications
  • Must currently hold a TS/SCI and Poly in order to be considered
  • Minimum of 9 years of relevant experience
  • Bachelor's Degree or relevant professional experience can be substituted
  • A high degree of familiarity with RF systems and engineering, to include radar, RF sensors and optical systems
  • A high degree of competency with various software tools and coding languages, to include STK, Python as well as various other MODSIM and dataset tools to support evaluation of target system characteristics, operations and system observations
  • A moderate degree of familiarity with relevant domain surveillance concepts, sensor types, observation formats/standards, observation processing and derived products
  • An ability to operate independently and provide guidance and feedback to the customer to enhance the analysis process
  • Familiarity with reviewing relevant reporting and the ability to identify opportunities where further technical analysis, data analysis or MODSIM efforts could lead to greater insight into capabilities or operations of the relevant system
  • Must be an excellent communicator with the ability to convey technical concepts and results to non-technical audiences
  • Must be highly capable with all Microsoft Office products

Overview
SAIC accepts applications on an ongoing basis and there is no deadline.
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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