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Manager Systems Support Engineer Jobs (NOW HIRING)

TekSynap

Support Engineer Specialist

Washington, DC

$90K - $150K/yr

TekSynap is seeking a highly skilled Support Engineer Specialist to provide advanced desktop and ... Manage software installations, operating system updates, firmware upgrades, and security patches.

Ametek

Product Support Engineer

Madison, WI

Reporting to the Global System Support Manager, this individual in the Global System Support Engineer position, will help solve complex customer issues, provide in-depth training to internal ...

Recar

Manager, Systems Engineer

Warsaw, IN

$123K - $154K/yr

Support system deployments, upgrades, and integrations across environments. Technical Leadership ... Helm charts, or managed K8s services. * Exposure to PLC (Programmable Logic Controller ...

Plunge

Support Engineer

Roseville, CA · On-site

$24 - $30/hr

The Support Engineer bridges the gap between engineering, service, and customer experience ... Exposure to ERP or service management systems (e.g., NetSuite, Zendesk, Jira)

Ametek

Product Support Engineer

Madison, WI · On-site

Reporting to the Global System Support Manager, this individual in the Global System Support Engineer position, will help solve complex customer issues, provide in-depth training to internal ...

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Manager Systems Support Engineer information

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$19

$42

$75

How much do manager systems support engineer jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for manager systems support engineer in the United States is $42.89, according to ZipRecruiter salary data. Most workers in this role earn between $31.73 and $48.56 per hour, depending on experience, location, and employer.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer, and why are they important?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
More about Manager Systems Support Engineer jobs
What cities are hiring for Manager Systems Support Engineer jobs? Cities with the most Manager Systems Support Engineer job openings:
What are the most commonly searched types of Systems Support Engineer jobs? The most popular types of Systems Support Engineer jobs are:
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Manager Systems Support Engineer jobs near you
Infographic showing various Manager Systems Support Engineer job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $89,216 per year, or $42.9 per hour.

Engineer -Computer Systems Support

Tata Consultancy Service Limited

Santa Clara, CA • On-site

$55K - $60K/yr

Full-time

Posted 27 days ago

Job description

Must have:
  • Knowledge of Python, R, or data automation tools.
  • Experience with ETL processes and data warehousing concepts.
  • Familiarity with Agile methodologies.
Roles & responsibilities:
• Analyze, validate, and interpret large datasets from multiple sources.
• Create and maintain dashboards, reports, and KPI metrics.
• Perform data quality checks and ensure data accuracy and consistency.
• Identify trends, patterns, and anomalies to support business decisions.
• Develop SQL queries for data extraction, transformation, and analysis.
• Collaborate with cross-functional teams including Engineering, Operations, and Business stakeholders.
• Prepare executive-level reports and presentations.
Follow Apple security, compliance, and confidentiality standards
Generic Manager skills:
  • Strong experience with SQL and data analysis.
  • Experience working with large datasets and reporting tools.
  • Strong analytical and problem-solving skills.

Excellent attention to detail and documentation skills
• SQL (Mandatory)
• Advanced Excel
• Tableau / Power BI
Salary Range: $55,000 - $60,000 a year

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