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Manager Systems Support Engineer Jobs (NOW HIRING)

Namyan LLC

IT Support Engineer at NYC, NY

New York, NY · On-site

Job Title: IT Support Engineer Job Location: NYC, NY Duration: Permanent Work: Onsite Interview: In ... Advanced proficiency with Document Management Systems (e.g., iManage/Work 10) * Proficiency in data ...

Peraton

SCCM Support Systems Engineer

Columbia, MD · On-site

As a Microsoft Systems Center Configuration Manager (SCCM) Support Systems Engineer on our team you will be client-facing and will have responsibility for performing all aspects of SCCM planning ...

AeroVironment

OR · On-site

Worker Type Regular Summary The Systems Engineer III ( Operations Support) provides critical engineering support to the Medium UAS Operations Action Center, serving as the technical liaison between ...

Wawa

SAP Support Engineer

Wawa, PA · On-site

SAP Support Engineer Location: Corporate Department: Information Technology Job Summary : The SAP ... system operation. * Own and manage incidents, service requests, and problems through their full ...

Freemanhealth

Desktop Support Engineer

Inglewood, CA

Knowledge of client/server operating systems, mobile device management systems, and desktop support software is required. The Desktop Support Engineer follows established procedures, workflows, and ...

Robinhood

Support Engineer

Westlake, TX · On-site

The Support Engineering Sub-Team provides Robinhood employees with secure, simple, and reliable ... tools, and IT service management systems such as Jira Service Management or ServiceNow.

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Manager Systems Support Engineer information

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$19

$42

$75

How much do manager systems support engineer jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for manager systems support engineer in the United States is $42.89, according to ZipRecruiter salary data. Most workers in this role earn between $31.73 and $48.56 per hour, depending on experience, location, and employer.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer, and why are they important?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
More about Manager Systems Support Engineer jobs
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What are the most commonly searched types of Systems Support Engineer jobs? The most popular types of Systems Support Engineer jobs are:
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Manager Systems Support Engineer jobs near you
Infographic showing various Manager Systems Support Engineer job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, 36% Part Time, and 14% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $89,216 per year, or $42.9 per hour.

IT Support Engineer at NYC, NY

Namyan LLC

New York, NY • On-site

Full-time

Posted 17 days ago

Job description

****Visa sponsorship not open for this position****
 
Job Title: IT Support Engineer
Job Location: NYC, NY
Duration: Permanent 
 
Work: Onsite
Interview: In Person
 
Technical Skills
  • Advanced proficiency with Microsoft OS, Microsoft Office Suite, MS Teams, and ServiceNow
  • Expertise with remote access tools (Citrix, VPN) and mobile OS (iOS, iPadOS)
  • Strong networking knowledge LAN/WAN, cabling, communication devices, intranet/extranet
  • Advanced proficiency with Document Management Systems (e.g., iManage/Work 10)
  • Proficiency in data security tools and standards
  • Strong project management abilities
 
Experience Requirements
  • 3+ years providing direct customer support (software, hardware, networking)
  • 3+ years of LAN/WAN/network systems support
  • 3+ years installing, configuring, maintaining PC OS and devices
  • Education
  • Associate or Bachelor's degree preferred (but not mandatory with equivalent experience)