Program Manager / Contracting Officer's Representative (COR) Job Summary: We are seeking a highly ... Systems Support & Maintenance * Provide day-to-day support for information management systems ...
Program Manager / Contracting Officer's Representative (COR) Job Summary: We are seeking a highly ... Systems Support & Maintenance * Provide day-to-day support for information management systems ...
System Protection Support Engineer
Alpharetta, GA · On-site
$84.20K - $160K/yr
... management. We encourage professional development because when you are your best, that is when we ... Working with customers to apply new technologies or solutions to their power systems. * Designing ...
System Protection Support Engineer
Alpharetta, GA · On-site
$84.20K - $160K/yr
... management. We encourage professional development because when you are your best, that is when we ... Working with customers to apply new technologies or solutions to their power systems. * Designing ...
System Protection Support Engineer
Columbus, GA · On-site
$84.20K - $160K/yr
... management. We encourage professional development because when you are your best, that is when we ... Working with customers to apply new technologies or solutions to their power systems. * Designing ...
System Protection Support Engineer
Columbus, GA · On-site
$84.20K - $160K/yr
... management. We encourage professional development because when you are your best, that is when we ... Working with customers to apply new technologies or solutions to their power systems. * Designing ...
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Tier 2 IT Support Engineer / Systems Administrator
Winder, GA · On-site
$60K - $75K/yr
Tier 2 IT Support Engineer / Systems Administrator Company: Redd E-Systems, LLC Location: Winder ... Configure, manage, and troubleshoot Active Directory , including users, groups, permissions, Group ...
Quick apply
Be Seen First
Tier 2 IT Support Engineer / Systems Administrator
Winder, GA · On-site
$60K - $75K/yr
Tier 2 IT Support Engineer / Systems Administrator Company: Redd E-Systems, LLC Location: Winder ... Configure, manage, and troubleshoot Active Directory , including users, groups, permissions, Group ...
Mgr Systems Engineering
Norcross, GA · Hybrid
As a Manager Systems Engineering in Norcross, GA or Omaha, NE, you will join a diverse, passionate ... Application Engineering & Support * Oversee the design, development, and maintenance of scalable ...
Mgr Systems Engineering
Norcross, GA · Hybrid
As a Manager Systems Engineering in Norcross, GA or Omaha, NE, you will join a diverse, passionate ... Application Engineering & Support * Oversee the design, development, and maintenance of scalable ...
Mgr Systems Engineering
Norcross, GA · On-site
As a Manager Systems Engineering in Norcross, GA or Omaha, NE, you will join a diverse, passionate ... Application Engineering & Support * Oversee the design, development, and maintenance of scalable ...
Mgr Systems Engineering
Norcross, GA · On-site
As a Manager Systems Engineering in Norcross, GA or Omaha, NE, you will join a diverse, passionate ... Application Engineering & Support * Oversee the design, development, and maintenance of scalable ...
... management system. • Support development of knowledge-based articles based on ticket resolutions as applicable. • With authorization, procure hardware, software, and cellular services from ...
... management system. • Support development of knowledge-based articles based on ticket resolutions as applicable. • With authorization, procure hardware, software, and cellular services from ...
Manager, Systems Engineering
Suwanee, GA · On-site
QTS Data Centers is seeking a Manager for their Systems Engineering team to oversee and coordinate day-to-day operations of Tier III and IV Systems Engineering. The role involves managing staff ...
New
Manager, Systems Engineering
Suwanee, GA · On-site
QTS Data Centers is seeking a Manager for their Systems Engineering team to oversee and coordinate day-to-day operations of Tier III and IV Systems Engineering. The role involves managing staff ...
New
As a member of QTS IT Infrastructure and Engineering Team, the Manager, Systems Infrastructure will be responsible for overseeing, coordinating and managing QTS Tier III, IV Systems Engineering day ...
New
As a member of QTS IT Infrastructure and Engineering Team, the Manager, Systems Infrastructure will be responsible for overseeing, coordinating and managing QTS Tier III, IV Systems Engineering day ...
New
Application Support Engineer
Atlanta, GA · On-site
$100K - $130K/yr
Understanding of content management * systems and integration pipelines * Incident management and ... Experience mentoring support engineers Roles & Responsibilities * Lead L2/L3 support for Java ...
Application Support Engineer
Atlanta, GA · On-site
$100K - $130K/yr
Understanding of content management * systems and integration pipelines * Incident management and ... Experience mentoring support engineers Roles & Responsibilities * Lead L2/L3 support for Java ...
Agile Assets/Trimble Asset Management System Support * JavaScript and Groovy Script * Database ... Programming Language: Java, JavaScript, Groovy Script, XML, SQL, PL/SQL and Oracle databases
Agile Assets/Trimble Asset Management System Support * JavaScript and Groovy Script * Database ... Programming Language: Java, JavaScript, Groovy Script, XML, SQL, PL/SQL and Oracle databases
Application Development Project Management Quality Assurance Business/Systems Analysis ... Desktop Support Engineer Job Details Provide professional assistance to internal and external ...
Application Development Project Management Quality Assurance Business/Systems Analysis ... Desktop Support Engineer Job Details Provide professional assistance to internal and external ...
Support Engineer
Kennesaw, GA · On-site
Support inventory management and asset tracking for IT equipment. Preferred Experience * Exposure ... Familiarity with ticketing systems and remote support tools. * Excellent communication and customer ...
Support Engineer
Kennesaw, GA · On-site
Support inventory management and asset tracking for IT equipment. Preferred Experience * Exposure ... Familiarity with ticketing systems and remote support tools. * Excellent communication and customer ...
Support Engineer
Kennesaw, GA · On-site
$45K - $60K/yr
Support inventory management and asset tracking for IT equipment. Preferred Experience Exposure to ... Familiarity with ticketing systems and remote support tools. Excellent communication and customer ...
Quick apply
Support Engineer
Kennesaw, GA · On-site
$45K - $60K/yr
Support inventory management and asset tracking for IT equipment. Preferred Experience Exposure to ... Familiarity with ticketing systems and remote support tools. Excellent communication and customer ...
Support Engineer
Kennesaw, GA · On-site
$45K - $60K/yr
Support inventory management and asset tracking for IT equipment. Preferred Experience Exposure to ... Familiarity with ticketing systems and remote support tools. Excellent communication and customer ...
Support Engineer
Kennesaw, GA · On-site
$45K - $60K/yr
Support inventory management and asset tracking for IT equipment. Preferred Experience Exposure to ... Familiarity with ticketing systems and remote support tools. Excellent communication and customer ...
Support Engineer
Kennesaw, GA · Hybrid
$45K - $60K/yr
Support inventory management and asset tracking for IT equipment. Preferred Experience Exposure to ... Familiarity with ticketing systems and remote support tools. Excellent communication and customer ...
Support Engineer
Kennesaw, GA · Hybrid
$45K - $60K/yr
Support inventory management and asset tracking for IT equipment. Preferred Experience Exposure to ... Familiarity with ticketing systems and remote support tools. Excellent communication and customer ...
Support Engineer
Kennesaw, GA · Hybrid
$45K - $60K/yr
Support inventory management and asset tracking for IT equipment. Preferred Experience Exposure to ... Familiarity with ticketing systems and remote support tools. Excellent communication and customer ...
Support Engineer
Kennesaw, GA · Hybrid
$45K - $60K/yr
Support inventory management and asset tracking for IT equipment. Preferred Experience Exposure to ... Familiarity with ticketing systems and remote support tools. Excellent communication and customer ...
Support Engineer
Atlanta, GA · On-site
... systems throughout the organization. You will provide phone and in person support for both on-site ... Asset management * Network LAN/WAN experience: TCP/IP/Subnet. VLAN * Azure Cloud experience a plus ...
Support Engineer
Atlanta, GA · On-site
... systems throughout the organization. You will provide phone and in person support for both on-site ... Asset management * Network LAN/WAN experience: TCP/IP/Subnet. VLAN * Azure Cloud experience a plus ...
JDE Application Support Engineer We are seeking a JDE Application Support Engineer to provide ... management, and the ability to collaborate with cross-functional teams to ensure system stability ...
JDE Application Support Engineer We are seeking a JDE Application Support Engineer to provide ... management, and the ability to collaborate with cross-functional teams to ensure system stability ...
The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft ... Document system issues resulting in system outages and coordinate change though change management ...
The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft ... Document system issues resulting in system outages and coordinate change though change management ...
Manager Systems Support Engineer information
What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer, and why are they important?
To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.
How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?
As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.
What is a Manager Systems Support Engineer?
A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?
| Aspect | Manager Systems Support Engineer | Systems Support Engineer |
|---|---|---|
| Certifications | ITIL, CompTIA, Cisco certifications often preferred | CompTIA, Microsoft, Cisco certifications common |
| Work Environment | Oversees support teams, manages projects, strategic planning | Provides technical support, troubleshoots issues, maintains systems |
| Employer & Industry Usage | Used in IT departments across various industries, often in leadership roles | Common in IT support teams, service desks, and technical departments |
| Search & Comparison Intent | Looking for managerial roles overseeing support teams | Seeking technical support roles or entry to mid-level support positions |
The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.
What are popular job titles related to Manager Systems Support Engineer jobs in Georgia? For Manager Systems Support Engineer jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in Georgia look for? The top searched job categories for Manager Systems Support Engineer jobs in Georgia are:
What cities in Georgia are hiring for Manager Systems Support Engineer jobs? Cities in Georgia with the most Manager Systems Support Engineer job openings:
Information Management Support Engineer
Widescope Consulting and Contracting Services LLCPowder Springs, GA
Full-time
Posted 20 days ago
Job description
Job Title: Information Management Support Engineer
Location: On Site and Repote
Job Type: Full-time
Department: Information Security / IT
Reports To: Program Manager / Contracting Officer’s Representative (COR)
Job Summary:
We are seeking a highly skilled and experienced Information Management Support Engineer to join our growing team. This individual will provide comprehensive technical, administrative, and operational support for information systems critical to the PACS ICS contract. This role ensures the integrity, availability, security, and usability of contract-related information management systems, databases, and applications. The individual will work closely with government stakeholders, contractors, and cross-functional teams to maintain compliance with applicable federal regulations, agency directives, and cybersecurity requirements.
Key Responsibilities:
Systems Support & Maintenance
- Provide day-to-day support for information management systems, ensuring availability, accuracy, and performance.
- Monitor system health, conduct troubleshooting, and escalate issues as required.
- Perform routine data backups, recovery testing, and system patching.
Information Assurance & Compliance
- Ensure all systems comply with federal cybersecurity standards (FISMA, NIST, RMF, etc.).
- Maintain system documentation, accreditation packages, and audit trails.
- Support data protection, access control, and secure information sharing protocols.
User Support & Training
- Provide Tier 1/Tier 2 help desk support to users, including onboarding, permissions management, and technical guidance.
- Develop and deliver user training materials and job aids for system use.
- Assist with resolving user access or performance issues promptly.
Data Management
- Support database administration, including data entry, query building, reporting, and integrity validation.
- Maintain metadata, file plans, and digital records management in accordance with DoD/VA/NARA guidelines.
- Generate recurring and ad hoc reports for leadership and stakeholders.
Program Support
- Assist with project documentation, including SOPs, technical manuals, and user guides.
- Provide input on system enhancements, upgrades, and modernization initiatives.
- Coordinate with contract leadership to meet mission and contract deliverables.