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Internship Technical Support Engineer Jobs in Georgia

What you'll do As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide timely solutions, and ensure exceptional client satisfaction. You'll collaborate with the development ...

What you'll do As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide timely solutions, and ensure exceptional client satisfaction. You'll collaborate with the development ...

We're seeking a Technical Support Engineer I who thrives on solving complex, hands-on technical challenges. This contact center position focuses on system-level problem-solving, applying mechanical ...

We're seeking a Technical Support Engineer I who thrives on solving complex, hands-on technical challenges. This contact center position focuses on system-level problem-solving, applying mechanical ...

Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams using the Axon 911 platform while helping ensure reliability, performance, and operational ...

Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams using the Axon 911 platform while helping ensure reliability, performance, and operational ...

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Internship Technical Support Engineer information

What are the key skills and qualifications needed to thrive as an Internship Technical Support Engineer, and why are they important?

To thrive as an Internship Technical Support Engineer, you need a basic understanding of computer hardware, operating systems, networking concepts, and troubleshooting skills, often supported by coursework or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically expected. Strong communication, problem-solving abilities, and a customer-oriented attitude are crucial soft skills for this role. These skills and qualities enable effective issue resolution, ensure customer satisfaction, and contribute to the smooth operation of technical support teams.

What does an Internship Technical Support Engineer do?

An Internship Technical Support Engineer assists in diagnosing and resolving technical issues for users, often related to software, hardware, or network systems. They work under the supervision of senior engineers, respond to support tickets, and may help with system installations and upgrades. Interns in this role gain hands-on experience by troubleshooting problems, documenting solutions, and learning to communicate technical information effectively. This position is ideal for students or recent graduates looking to build practical skills in IT support and customer service.

What types of projects and tasks can an Internship Technical Support Engineer expect to work on during their internship?

As an Internship Technical Support Engineer, you can expect to assist with troubleshooting technical issues, responding to user inquiries, and documenting solutions under the guidance of experienced engineers. Interns often work on real-world support tickets, participate in team meetings, and collaborate closely with engineering and product teams to resolve customer issues. This role provides hands-on exposure to various systems and tools, helping you build both technical and communication skills. The experience can also include shadowing senior engineers and contributing to process improvements, offering a strong foundation for a future career in technical support.

What is the difference between Internship Technical Support Engineer vs Technical Support Specialist?

AspectInternship Technical Support EngineerTechnical Support Specialist
Required CredentialsCurrently pursuing or recently completed relevant degree or certificationTypically requires relevant certifications or experience in technical support
Work EnvironmentInternship setting, often in training or entry-level rolesFull-time or part-time support roles in various industries
Employer & Industry UsageUsed in tech companies, IT departments, and service providers for entry-level rolesCommon across IT, telecom, software, and hardware companies

The main difference is that an Internship Technical Support Engineer is an entry-level, training-focused role for students or recent graduates, while a Technical Support Specialist is a more experienced, full-time position providing ongoing technical support. Internships are often temporary and aimed at skill development, whereas specialists handle customer issues regularly and may have more responsibilities.

What are the most commonly searched types of Technical Support Engineer jobs in Georgia? The most popular types of Technical Support Engineer jobs in Georgia are:
What are popular job titles related to Internship Technical Support Engineer jobs in Georgia? For Internship Technical Support Engineer jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Internship Technical Support Engineer jobs in Georgia look for? The top searched job categories for Internship Technical Support Engineer jobs in Georgia are:
Infographic showing various Internship Technical Support Engineer job openings in Georgia as of June 2026, with employment types broken down into 82% Full Time, 9% Temporary, and 9% Contract. Highlights an 100% In-person job distribution.
Technical Support Engineer

Technical Support Engineer

Booz Allen Hamilton, Inc.

Columbus, GA • On-site

$69K - $158K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 24 days ago


Booz Allen Hamilton rating

8.8

Company rating: 8.8 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

13th of 73 rated business consultants


Job description

Technical Support Engineer
The Opportunity:
As the client's personnel, you'll maintain and execute a network of simulators and modeling capabilities focused on providing rehearsal and exercise capabilities for various units. The client's engineering team is responsible for managing the network, maintaining an Authority to Operate (ATO), improving system design and architecture, Tier 1-3 troubleshooting during operations, hardware installs, lifecycle management, software releases and deployment, new features, and innovation.
As a Technical Support Engineer, you will perform work that involves aiding and providing training to our nation's most elite warfighters. You will be a member of a technically versatile team of engineers, technicians, and operational experts who are responsible for providing robust operational training to military personnel. You'll perform day-to-day operational checks for local air and ground simulation systems, as well as multiple outstation systems, and perform preventative maintenance tasks on simulators and associated simulator systems. You'll support training in a live, virtual, and constructive environment, and develop configuration management processes to ensure geographically separated systems are continuously updated to maintain compliance with current training requirements. You'll operate the virtual environment to facilitate large-scale training exercises, identify and track deficiencies to improve system functionality, and build and install new simulators and networks.
You will operate on an Agile Scrum team and be expected to have daily communication. This job requires personnel who are effective troubleshooters and flexible with their day-to-day tasks. There are a lot of growth opportunities within the program and areas for innovation on simulation systems.
Join us. The world can't wait.
You Have:
  • Experience working on complex networked distributed systems
  • Experience with Microsoft Windows and Linux Operating systems
  • Experience supporting and collaborating with DoD operational personnel
  • Ability to troubleshoot and resolve issues with basic network and operating systems
  • Ability to create technical documentation
  • Ability to travel up to 20% of the time
  • TS/SCI clearance
  • Bachelor's degree and 1+ years of experience with Tier 1 Level Technical Support, or 5+ years of experience with Tier 1 Level Technical Support in lieu of a degree
  • Security+ Certification

Nice If You Have:
  • Experience supporting distributed mission operations training
  • Experience with programming or scripting languages
  • Experience with firewalls
  • Experience with ACAS
  • Experience implementing STIGS
  • Knowledge of Image Generator (IG) and Constructive Force Generator (CGF) programs, such as MACE and VRSG

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,400.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

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About Booz Allen Hamilton

Sourced by ZipRecruiter

Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914