L2 Application Support Engineer - Manufacturing & Supply Chain Systems Atlanta, GA, USA (Onsite ... Technical Troubleshooting Advanced issue triaging, RCA (Root Cause Analysis), log analysis * API ...
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L2 Application Support Engineer - Manufacturing & Supply Chain Systems Atlanta, GA, USA (Onsite ... Technical Troubleshooting Advanced issue triaging, RCA (Root Cause Analysis), log analysis * API ...
IT Support Engineer
Alpharetta, GA · On-site
... The IT Support Engineer will be responsible for providing technical support and assistance to ... Responsibilities * 1. Technical Support and Troubleshooting Provide daily technical support ...
IT Support Engineer
Alpharetta, GA · On-site
... The IT Support Engineer will be responsible for providing technical support and assistance to ... Responsibilities * 1. Technical Support and Troubleshooting Provide daily technical support ...
IT Support Engineer
Alpharetta, GA · On-site
... The IT Support Engineer will be responsible for providing technical support and assistance to ... Responsibilities * 1. Technical Support and Troubleshooting Provide daily technical support ...
Quick apply
IT Support Engineer
Alpharetta, GA · On-site
... The IT Support Engineer will be responsible for providing technical support and assistance to ... Responsibilities * 1. Technical Support and Troubleshooting Provide daily technical support ...
... The IT Support Engineer will be responsible for providing technical support and assistance to ... Responsibilities * 1. Technical Support and Troubleshooting Provide daily technical support ...
... The IT Support Engineer will be responsible for providing technical support and assistance to ... Responsibilities * 1. Technical Support and Troubleshooting Provide daily technical support ...
Support Engineering
Atlanta, GA · On-site
Geotab is seeking a Support Engineer who will serve as a critical bridge between our frontline support teams and software development engineers, resolving complex technical challenges and driving ...
Support Engineering
Atlanta, GA · On-site
Geotab is seeking a Support Engineer who will serve as a critical bridge between our frontline support teams and software development engineers, resolving complex technical challenges and driving ...
Provides technical support and expertise for the troubleshooting and maintenance of protection and ... The Transmission Support Engineer will assist in developing and revising the Protection System and ...
Provides technical support and expertise for the troubleshooting and maintenance of protection and ... The Transmission Support Engineer will assist in developing and revising the Protection System and ...
Provides technical support and expertise for the troubleshooting and maintenance of protection and ... The Transmission Support Engineer will assist in developing and revising the Protection System and ...
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Provides technical support and expertise for the troubleshooting and maintenance of protection and ... The Transmission Support Engineer will assist in developing and revising the Protection System and ...
POS Support Engineer Expert Technical Solutions has an outstanding opportunity for an Advanced Support Technician with a fast-growing company in Marietta, GA. This is a Permanent opportunity offering ...
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POS Support Engineer Expert Technical Solutions has an outstanding opportunity for an Advanced Support Technician with a fast-growing company in Marietta, GA. This is a Permanent opportunity offering ...
Provides technical support and expertise for the troubleshooting and maintenance of protection and ... The Transmission Support Engineer will assist in developing and revising the Protection System and ...
Provides technical support and expertise for the troubleshooting and maintenance of protection and ... The Transmission Support Engineer will assist in developing and revising the Protection System and ...
Support Engineering
Atlanta, GA · On-site
Geotab is seeking a Support Engineer who will serve as a critical bridge between our frontline support teams and software development engineers, resolving complex technical challenges and driving ...
Support Engineering
Atlanta, GA · On-site
Geotab is seeking a Support Engineer who will serve as a critical bridge between our frontline support teams and software development engineers, resolving complex technical challenges and driving ...
Dematic Corp. has a need for a Controls Engineer in Dematic's Technical Support group. The successful candidates will have experience working in the material handling industry and directly working ...
Dematic Corp. has a need for a Controls Engineer in Dematic's Technical Support group. The successful candidates will have experience working in the material handling industry and directly working ...
Dematic Corp. has a need for a Controls Engineer in Dematic's Technical Support group. The successful candidates will have experience working in the material handling industry and directly working ...
Dematic Corp. has a need for a Controls Engineer in Dematic's Technical Support group. The successful candidates will have experience working in the material handling industry and directly working ...
Senior Support Engineer (X86 Server Focus)
$90K - $100K/yr
... Senior Support Engineer provides advanced Level 2-3 technical support for Evernex's hardware ... This role supports complex technical issues, contributes to service improvement initiatives, and ...
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Senior Support Engineer (X86 Server Focus)
$90K - $100K/yr
... Senior Support Engineer provides advanced Level 2-3 technical support for Evernex's hardware ... This role supports complex technical issues, contributes to service improvement initiatives, and ...
Senior Support Engineer (X86 Server Focus)
$90K - $100K/yr
... Senior Support Engineer provides advanced Level 2-3 technical support for Evernex's hardware ... This role supports complex technical issues, contributes to service improvement initiatives, and ...
Quick apply
Senior Support Engineer (X86 Server Focus)
$90K - $100K/yr
... Senior Support Engineer provides advanced Level 2-3 technical support for Evernex's hardware ... This role supports complex technical issues, contributes to service improvement initiatives, and ...
Technical Support Specialist
Alpharetta, GA · On-site
$44K - $74K/yr
This position requires close collaboration with Engineering, Product, and Sales teams to ensure ... Provide technical support and troubleshooting for law enforcement software applications and related ...
Technical Support Specialist
Alpharetta, GA · On-site
$44K - $74K/yr
This position requires close collaboration with Engineering, Product, and Sales teams to ensure ... Provide technical support and troubleshooting for law enforcement software applications and related ...
Technical Support Specialist
$44K - $74K/yr
This position requires close collaboration with Engineering, Product, and Sales teams to ensure ... Provide technical support and troubleshooting for law enforcement software applications and related ...
Technical Support Specialist
$44K - $74K/yr
This position requires close collaboration with Engineering, Product, and Sales teams to ensure ... Provide technical support and troubleshooting for law enforcement software applications and related ...
Lead and develop Technical Support teams, partnering with Sales, Engineering, Training, and other departments. * Monitor performance metrics and promote individual growth. * Drive process ...
Lead and develop Technical Support teams, partnering with Sales, Engineering, Training, and other departments. * Monitor performance metrics and promote individual growth. * Drive process ...
Technical Support Specialist
Alpharetta, GA · On-site
$44K - $74K/yr
This position requires close collaboration with Engineering, Product, and Sales teams to ensure ... Provide technical support and troubleshooting for law enforcement software applications and related ...
Technical Support Specialist
Alpharetta, GA · On-site
$44K - $74K/yr
This position requires close collaboration with Engineering, Product, and Sales teams to ensure ... Provide technical support and troubleshooting for law enforcement software applications and related ...
Lead and develop Technical Support teams, partnering with Sales, Engineering, Training, and other departments. * Monitor performance metrics and promote individual growth. * Drive process ...
Quick apply
Lead and develop Technical Support teams, partnering with Sales, Engineering, Training, and other departments. * Monitor performance metrics and promote individual growth. * Drive process ...
The IT Support Engineer delivers advanced technical support across a global enterprise environment, serving as a key escalation point for complex issues. This role spans endpoint, identity ...
The IT Support Engineer delivers advanced technical support across a global enterprise environment, serving as a key escalation point for complex issues. This role spans endpoint, identity ...
Internship Technical Support Engineer information
What are the key skills and qualifications needed to thrive as an internship technical support engineer?
To thrive as an Internship Technical Support Engineer, you need a basic understanding of computer hardware, operating systems, networking concepts, and troubleshooting skills, often supported by coursework or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically expected. Strong communication, problem-solving abilities, and a customer-oriented attitude are crucial soft skills for this role. These skills and qualities enable effective issue resolution, ensure customer satisfaction, and contribute to the smooth operation of technical support teams.
What does an internship technical support engineer do?
An Internship Technical Support Engineer assists in diagnosing and resolving technical issues for users, often related to software, hardware, or network systems. They work under the supervision of senior engineers, respond to support tickets, and may help with system installations and upgrades. Interns in this role gain hands-on experience by troubleshooting problems, documenting solutions, and learning to communicate technical information effectively. This position is ideal for students or recent graduates looking to build practical skills in IT support and customer service.
What types of projects and tasks can an internship technical support engineer expect to work on during their internship?
As an Internship Technical Support Engineer, you can expect to assist with troubleshooting technical issues, responding to user inquiries, and documenting solutions under the guidance of experienced engineers. Interns often work on real-world support tickets, participate in team meetings, and collaborate closely with engineering and product teams to resolve customer issues. This role provides hands-on exposure to various systems and tools, helping you build both technical and communication skills. The experience can also include shadowing senior engineers and contributing to process improvements, offering a strong foundation for a future career in technical support.
What is the difference between Internship Technical Support Engineer vs Technical Support Specialist?
| Aspect | Internship Technical Support Engineer | Technical Support Specialist |
|---|---|---|
| Required Credentials | Currently pursuing or recently completed relevant degree or certification | Typically requires relevant certifications or experience in technical support |
| Work Environment | Internship setting, often in training or entry-level roles | Full-time or part-time support roles in various industries |
| Employer & Industry Usage | Used in tech companies, IT departments, and service providers for entry-level roles | Common across IT, telecom, software, and hardware companies |
The main difference is that an Internship Technical Support Engineer is an entry-level, training-focused role for students or recent graduates, while a Technical Support Specialist is a more experienced, full-time position providing ongoing technical support. Internships are often temporary and aimed at skill development, whereas specialists handle customer issues regularly and may have more responsibilities.
What are the most commonly searched types of Technical Support Engineer jobs in Georgia? The most popular types of Technical Support Engineer jobs in Georgia are:
What are popular job titles related to Internship Technical Support Engineer jobs in Georgia? For Internship Technical Support Engineer jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Internship Technical Support Engineer jobs in Georgia look for? The top searched job categories for Internship Technical Support Engineer jobs in Georgia are:
Contractor
Re-posted 7 days ago
Job description
L2 Application Support Engineer – Manufacturing & Supply Chain Systems
Atlanta, GA, USA (Onsite)
Long term
Job Description
We are looking for experienced and technically skilled L2 Support Engineer to handle advanced and escalated issues for our software platform for manufacturing processes / Supply chain workflows. You will be a crucial link between our front-line support and our development teams, providing in-depth analysis, troubleshooting complex problems, and performing root cause analysis. This role requires a deep understanding of our product's architecture and a strong ability to collaborate with various technical teams. As an L2 engineer, you will work closely with L1 support, engineering teams, and end customers to resolve functional and technical issues related to APIs, integrations, and process flows in live environments.
Category Skills:
- Technical Troubleshooting Advanced issue triaging, RCA (Root Cause Analysis), log analysis
- API & Integration Support REST/SOAP APIs, ERP/MES/WMS integrations, API testing & configuration
- Database & Scripting SQL querying, data analysis & integrity checks
- System Monitoring Use of log monitoring tools (e.g., Kibana, Splunk, Datadog)
- Collaboration & Communication Interfacing with Dev, QA, and L1 teams, explaining complex issues clearly
- Documentation & Mentoring Knowledge base contribution, mentoring L1s
- Go-live/Post-Go-live Support On-call readiness, real-time support
- Domain Expertise (Preferred) Understanding of supply chain, manufacturing processes, and system workflows.
Work Experience
Qualifications:
- 3+ years of experience in technical support, application support, or a similar role.
- Strong understanding of software development principles and architectures.
- Proficiency in troubleshooting APIs and web services (REST, SOAP).
- Hands-on experience with SQL for database querying and analysis.
- Familiarity with manufacturing and supply chain platforms (e.g., ERP, MES, WMS) and their integration points.
- Experience with log analysis tools and monitoring systems.
- Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
- Ability to work in a fast-paced environment and provide on-call support during critical go-live and post-go-live phases.
Education
- Bachelor’s degree in Computer Science, Information Systems, or related technical discipline.