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It Support Engineer Jobs in Georgia (NOW HIRING)

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to ...

PRIORITY ONDEMAND

IT Support Engineer

Conyers, GA

The IT Support Engineer is a key member of the IT team and will be primarily responsible for supporting the end user technology environment. This is a customer facing role providing the first line of ...

Priority OnDemand

IT Support Engineer

Conyers, GA · On-site

The IT Support Engineer is a key member of the IT team and will be primarily responsible for supporting the end user technology environment. This is a customer facing role providing the first line of ...

Global IT Family

IT Support Specialist

Conyers, GA · On-site

Title: IT Support Specialist Location: Conyers, GA Duration: 12+ Months Onsite Required Skills: Knowledge of basic network troubleshooting. Knowledge of Microsoft Windows Active Directory - Domain ...

ACI Infotech

IT Support Manager

Atlanta, GA · On-site

L1 & L2 Dynatrace Support, Azure AND Mobile At a high level, your role is about bridging the gap between IT, business teams, and engineering so that IT support is proactive, effective, and aligned ...

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All JobsIt Support Engineer JobsIt Support Engineer Jobs in Georgia

It Support Engineer information

See Georgia salary details

$27.4K

$55.6K

$89.9K

How much do it support engineer jobs pay per year?

As of Jul 20, 2026, the average yearly pay for it support engineer in Georgia is $55,620.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $64,200.00 per year, depending on experience, location, and employer.

What are IT Support Engineers?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer, and why are they important?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

What are the most commonly searched types of It Support Engineer jobs in Georgia? The most popular types of It Support Engineer jobs in Georgia are:
What are popular job titles related to It Support Engineer jobs in Georgia? For It Support Engineer jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching It Support Engineer jobs in Georgia look for? The top searched job categories for It Support Engineer jobs in Georgia are:
What cities in Georgia are hiring for It Support Engineer jobs? Cities in Georgia with the most It Support Engineer job openings:
What are popular job titles related to It Support Engineer jobs in GA? For It Support Engineer jobs in GA, the most frequently searched job titles are:
It Support Engineer jobs near you
Infographic showing various It Support Engineer job openings in Georgia as of July 2026, with employment types broken down into 1% Locum Tenens, 89% Full Time, 5% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $55,620 per year, or $26.7 per hour.
IT Support Engineer

IT Support Engineer

CorDx

Alpharetta, GA • On-site

Full-time

Medical, Retirement, PTO

Posted 9 days ago

Job description

About Us
CorDx, a multi-national biotech organization, focused on pushing the limits of innovation and supply in global health. With over 2000 employees across the world serving millions of users in over 100 countries, CorDx delivers rapid testing and point-of-care medical device solutions used in the detection of infectious disease such as COVID-19, pregnancy, drug abuse, biomarkers and more. CorDx is at the cutting edge of technology, artificial intelligence, and data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare.
The IT Support Engineer will be responsible for providing technical support and assistance to computer systems, hardware, software, and networks. Their responsibilities include but are not limited to troubleshooting, issue tracking, escalation, documentation, customer support and reporting.
Responsibilities
  • 1. Technical Support and Troubleshooting
    Provide daily technical support, resolving hardware, software, and application issues. Track and document support requests, escalating when necessary.
  • 2. Device Management and Maintenance
    Install, configure, and maintain all company IT devices (e.g., computers, printers, mobile devices) to ensure smooth operation and extended lifespan.
  • 3. User Account and Access Management
    Manage employee accounts, including creation, permission assignment, and deactivation, ensuring access control aligns with security policies to protect company data.
  • 4. Software Installation and Update Management
    Oversee the distribution, updating, and compliance of software, ensuring all applications are secure and meet company standards.
  • 5. Network Support and Security Protection
    Monitor network security and stability (e.g., Wi-Fi, VPN), implementing firewalls and intrusion detection to prevent unauthorized access.
  • 6. Email Security and Anti-Phishing Measures
    Set up email security protections against phishing and spam attacks. Educate employees on safe email practices to reduce data breach risks.
  • 7. Data Backup and Recovery
    Conduct regular data backups and enable quick recovery in the event of device failures or data loss to ensure business continuity.
  • 8. Information Security Compliance and Training
    Ensure devices and systems meet security and compliance standards. Provide IT security training to employees to raise awareness of data protection practices.
  • 9. Support IT Projects and Technology Deployment
    Assist in IT project implementation, including system upgrades and new technology rollouts, ensuring projects are completed successfully.
  • 10. Documentation and Reporting
    Document technical support, device status, and security incidents. Regularly analyze and recommend improvements to enhance IT service quality.

Requirements
  • Bachelor's degree in information technology or computer science.
  • Proven work experience as a technical support engineer.
  • Knowledge of web services, API, and IP-based protocols.
  • Industry knowledge and/or experience relating to AI
  • Knowledge of computer hardware and networking systems.
  • Good time management skills.
  • Good interpersonal skills.
  • Ability to troubleshoot complex hardware and software issues.
  • Excellent written and verbal communication skills.

Benefits
  • Medical Insurance
  • Retirement Plan
  • Paid Time-Off
  • Opportunities for professional development and career advancement

Apply