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Remote It Support Engineer Jobs in Georgia (NOW HIRING)

Guardian Pharmacy, LLC

IT Support Specialist

Atlanta, GA · On-site +1

Support Growth. At Guardian Pharmacy, technology is critical to delivering exceptional service - and behind every successful operation is a responsive, solutions-focused IT team. We're looking for an ...

Lancesoft

IT Operations Support

Atlanta, GA · On-site +1

$20 - $30.85/hr

Role IT Operations Support 3 Location Position will likely be remote;however, the assignment could change to hybrid (4 days in office, 1 day remote) Pay Range $25/hr. + $30/hr. On W2 (All inclusive ...

Tractian

Technical Support Engineer

Atlanta, GA · Remote

As recognized innovators in industrial technology, our team delivers immediate ROI, fosters ... You'll collaborate with the development team to improve our products, deliver remote support via ...

Tractian

Technical Support Engineer

Atlanta, GA · On-site +1

As recognized innovators in industrial technology, our team delivers immediate ROI, fosters ... You'll collaborate with the development team to improve our products, deliver remote support via ...

Transact Campus Inc

Technical Support Engineer

Atlanta, GA · On-site +1

$44K - $74K/yr

Practical experience in Information Technology, Engineering, or related technical field * 2-4 years of technical support or software troubleshooting experience * Strong analytical and problem-solving ...

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

... remote Job Summary: We are seeking a dedicated and detail-oriented Production Support Analyst ... Qualifications: · Bachelor's degree in Computer Science, Information Technology, or a related ...

Iterable

Senior IT Engineer (AI)

Atlanta, GA · On-site +1

$141K - $221K/yr

... remote employees worldwide-we are committed to building a diverse and inclusive workplace. We ... Infrastructure Support: Support IT infrastructure operations including certificate management, DNS ...

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Remote It Support Engineer information

See Georgia salary details

$14

$33

$57

How much do remote it support engineer jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote it support engineer in Georgia is $33.67, according to ZipRecruiter salary data. Most workers in this role earn between $24.95 and $39.38 per hour, depending on experience, location, and employer.

How does a Remote IT Support Engineer typically collaborate with on-site teams to resolve technical issues?

As a Remote IT Support Engineer, you'll frequently coordinate with on-site teams through communication tools like email, chat, and video calls to troubleshoot and resolve technical issues. You may guide staff step-by-step to perform physical checks or hardware resets that you cannot do remotely. Effective documentation and clear communication are essential, as you often rely on local team members to provide essential context or perform hands-on actions. Building strong working relationships and maintaining proactive communication with on-site colleagues helps ensure quick and accurate resolutions.

What is the difference between Remote It Support Engineer vs Remote Network Support Specialist?

AspectRemote It Support EngineerRemote Network Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentHelpdesk, technical support, troubleshooting end-user devicesNetwork infrastructure, routers, switches, network security
Industry UsageIT service providers, corporate IT departments, tech supportTelecommunications, enterprise networks, data centers

The Remote It Support Engineer primarily handles end-user device issues and software troubleshooting, while the Remote Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work remotely within IT or telecom industries. The main difference lies in their technical focus: end-user support versus network infrastructure management.

What are the key skills and qualifications needed to thrive as a Remote IT Support Engineer, and why are they important?

To thrive as a Remote IT Support Engineer, you need a solid understanding of computer systems, networks, troubleshooting methodologies, and typically a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA). Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is essential for resolving issues efficiently. Strong communication, problem-solving abilities, and patience are important soft skills to effectively assist users and manage technical challenges remotely. These skills and qualities are crucial for delivering prompt, reliable, and user-friendly technical support in a distributed work environment.

What is a Remote IT Support Engineer?

A Remote IT Support Engineer is a technology professional who provides technical assistance and troubleshooting services to clients or employees from a remote location. They help resolve hardware, software, and network issues by communicating through phone, email, or remote desktop tools. This role often includes tasks such as installing software updates, diagnosing connectivity problems, and guiding users through technical processes. Remote IT Support Engineers play a crucial role in maintaining the smooth operation of an organization's IT infrastructure without being physically present.
Remote It Support Engineer jobs near you
IT Support Engineer III - Atlanta Remote

IT Support Engineer III - Atlanta Remote

The Solutions Team Inc

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, PTO

Posted 14 days ago

Job description

Position Overview
The IT Support Engineer III is a senior technical role responsible for advanced troubleshooting, complex escalations, and project execution across nationwide client environments, with a strong emphasis on healthcare and dental IT systems.
Key Responsibilities & Daily Tasks
  • Handle advanced escalations from lower-level engineers
  • Diagnose and resolve complex server, networking, and infrastructure issues
  • Support healthcare and dental software applications and imaging systems
  • Lead and execute infrastructure, cloud, and security projects
  • Act as a senior technical advisor to clients
  • Maintain detailed technical documentation and system diagrams

Requirements
Required Skills & Qualifications
  • 5 or more years of IT support experience
  • Advanced expertise in Windows Server, Microsoft 365, and networking
  • Strong project execution and communication skills

Preferred Qualifications
  • Healthcare or dental IT experience
  • Advanced PowerShell or scripting knowledge
  • macOS and iOS support experience

Benefits & Perks
  • Paid Time Off program in accordance with company policy
  • Company-observed paid holidays
  • Health insurance options available to eligible employees
  • CrewHu employee recognition and rewards program
  • $50 monthly cell phone stipend
  • Company-provided equipment and tools
  • Ongoing training and professional development opportunities

Apply