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Support Developer Jobs in Georgia (NOW HIRING)

Traina Enterprises

Support Engineer

Kennesaw, GA · Hybrid

$45K - $60K/yr

... Junior Developer to improve internal IT tools and workflows. Participate in onboarding and offboarding processes for employees. Support inventory management and asset tracking for IT equipment.

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

... Junior Developer to improve internal IT tools and workflows. Participate in onboarding and offboarding processes for employees. Support inventory management and asset tracking for IT equipment.

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

... Junior Developer to improve internal IT tools and workflows. Participate in onboarding and offboarding processes for employees. Support inventory management and asset tracking for IT equipment.

Geotab

Support Engineering

Atlanta, GA · On-site

Geotab is seeking a Support Engineer who will serve as a critical bridge between our frontline support teams and software development engineers, resolving complex technical challenges and driving ...

National Carwash Solutions

Support Engineer

Atlanta, GA · On-site

Support Engineer Are you the type of person who always goes the extra mile? Are you passionate about your craft and always striving to improve? Do you get so excited with the successful resolution of ...

National Carwash Solutions

Support Engineer

Atlanta, GA · On-site

Support Engineer Are you the type of person who always goes the extra mile? Are you passionate about your craft and always striving to improve? Do you get so excited with the successful resolution of ...

NTT DATA Americas, Inc

AWS DevOps Engineer

Sandy Springs, GA · On-site

$52.25 - $71.75/hr

... and support DevOps toolchain including GitLab, Jira, and Confluence Automate infrastructure provisioning and application deployments using Infrastructure as Code (IaC) principles Monitor ...

PagerDuty

Senior Developer Advocate

Atlanta, GA

You'll get CFP support and coaching to manage your pipeline of ideas. * Show Up: Participate in the PagerDuty community and external spaces where operations, reliability, and AI engineering are ...

Slip Robotics

Service Support Engineer

Norcross, GA

The Service Support Engineer is the reliability execution layer within Slip Robotics' Service Delivery organization. This role owns the fleet-wide reliability function for all deployed products ...

Slip Robotics

Service Support Engineer

Norcross, GA · On-site

The Service Support Engineer is the reliability execution layer within Slip Robotics' Service Delivery organization. This role owns the fleet-wide reliability function for all deployed products ...

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All JobsSupport Developer JobsSupport Developer Jobs in Georgia

Support Developer information

See Georgia salary details

$32

$56

$69

How much do support developer jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for support developer in Georgia is $56.83, according to ZipRecruiter salary data. Most workers in this role earn between $38.56 and $67.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
What cities in Georgia are hiring for Support Developer jobs? Cities in Georgia with the most Support Developer job openings:
Support Developer jobs near you
Infographic showing various Support Developer job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $118,213 per year, or $56.8 per hour.

Production Support (Devops Engineer)

Empower Professionals

Atlanta, GA • On-site

$40.50 - $52.75/hr

Other

Posted 11 days ago

Job description

Role- Production Support Technical Lead

Location- Atlanta, GA. (Remote)

Job Description-

  • 8+ Years Domain: Healthcare (Preferred)
  • We are seeking an experienced Production Support Technical Lead to lead application support operations, manage critical incidents, ensure system stability, and drive continuous service improvements.
  • The ideal candidate should possess strong technical expertise, leadership capabilities, and experience supporting enterprise applications in a fast-paced production environment. Key Responsibilities Lead the production support team and serve as the primary point of contact for critical production issues.
  • Monitor application health, troubleshoot incidents, and ensure timely resolution within SLA commitments. Perform root cause analysis (RCA) and implement preventive measures to minimize recurring issues. Coordinate with development, infrastructure, database, and business teams for incident resolution and change management.
  • Manage incident, problem, and release management processes following ITIL best practices.
  • Review logs, system alerts, and performance metrics to proactively identify and address potential issues.
  • Support application deployments, patches, and production releases. Ensure high availability, reliability, and performance of business-critical applications.
  • Prepare operational reports, dashboards, and leadership updates on incident trends and system performance.
  • Mentor support engineers and drive continuous process improvements and automation initiatives. Required Skills Strong experience in Application Production Support and Incident Management. Hands-on experience with SQL queries, database troubleshooting, and performance analysis. Experience in Unix/Linux environments and shell scripting. Knowledge of monitoring and logging tools such as Splunk, Dynatrace, AppDynamics, ELK, Grafana, or similar. Experience with ticketing tools such as ServiceNow, Jira, or Remedy. Strong understanding of ITIL processes, SLA management, and change management. Excellent troubleshooting, problem-solving, and stakeholder management skills.

Preferred Qualifications-

  • Experience in Healthcare domain applications.
  • Exposure to cloud platforms (Azure, AWS, or Google Cloud Platform).
  • ITIL Foundation Certification or equivalent. Experience in automation and scripting for operational efficiency.
  • Key Competencies Technical Leadership Production Incident Management Root Cause Analysis (RCA) Stakeholder Management Service Delivery Excellence Team Mentoring and Coaching Problem Solving and Decision Making.

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