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Support Developer Jobs in Georgia (NOW HIRING)

JFrog

Developer Support Engineer

Atlanta, GA · Hybrid

$90K - $95K/yr

As a Developer Support Engineer in JFrog you will... * Troubleshoot and Investigate complex customer's CI/CD scenarios and provide innovative solutions for their requirements * Develop scripts in ...

Datum Technologies LLC

Java/Cloud Developer

Alpharetta, GA · On-site

$49.75 - $64.50/hr

Support DevOps processes and CI/CD pipelines * Consult with the Tech Lead as necessary and follow established best practices. "All qualified applicants will receive consideration for employment ...

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

... Junior Developer to improve internal IT tools and workflows. Participate in onboarding and offboarding processes for employees. Support inventory management and asset tracking for IT equipment.

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

... Junior Developer to improve internal IT tools and workflows. Participate in onboarding and offboarding processes for employees. Support inventory management and asset tracking for IT equipment.

Apply Early

Traina Enterprises

Support Engineer

Kennesaw, GA · Hybrid

$45K - $60K/yr

... Junior Developer to improve internal IT tools and workflows. Participate in onboarding and offboarding processes for employees. Support inventory management and asset tracking for IT equipment.

Lorven Technologies, Inc.

Support Engineer

Atlanta, GA · On-site

Support Engineer Location: Hybrid (Atlanta, GA) Duration: Long term Required Skills: 1.  MAWM, WMOS, SQL, Postman 2.  Post-production application support experience 3.  Client centricity ...

Geotab

Support Engineering

Atlanta, GA · On-site

Geotab is seeking a Support Engineer who will serve as a critical bridge between our frontline support teams and software development engineers, resolving complex technical challenges and driving ...

Geotab

Support Engineering

Atlanta, GA · On-site

Geotab is seeking a Support Engineer who will serve as a critical bridge between our frontline support teams and software development engineers, resolving complex technical challenges and driving ...

Orpine.com

OSD & Support Engineer

Atlanta, GA · On-site

ECC XenDesktop/RPA - OSD & Support Engineer Hybrid (Atlanta GA or Cincinnati Ohio) Duration :6-12+ months Job Summary: We are seeking an ECC XenDesktop/RPA - OSD & Support Engineer to support ...

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See Georgia salary details

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How much do support developer jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for support developer in Georgia is $56.83, according to ZipRecruiter salary data. Most workers in this role earn between $38.56 and $67.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a Support Developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a Support Developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
Support Developer jobs near you
ACI MTS Production Support / Developer

ACI MTS Production Support / Developer

Delan Associates, Inc.

Atlanta, GA • On-site

Contractor

Posted 13 days ago

Job description

Job Summary
We are seeking an experienced ACI Money Transfer System (MTS) Production Support / Developer to support and enhance critical payment processing applications. The ideal candidate will have strong expertise in ACI MTS, payment systems, production support, and application development, with hands-on experience across mainframe and distributed environments. This role will be responsible for system enhancements, migrations, upgrades, issue resolution, and ensuring the stability and performance of payment processing platforms.
Key Responsibilities
Lead development, enhancement, migration, and upgrade activities for ACI Money Transfer System (MTS).
Provide production support for critical payment applications, ensuring high availability and operational stability.
Configure, maintain, and troubleshoot MTS components, including queues, processes, databases, and interfaces.
Analyze business and technical requirements and translate them into effective technical solutions.
Investigate production incidents, perform root cause analysis, and implement corrective actions.
Monitor application performance and proactively address operational issues.
Collaborate with cross-functional teams to support releases, deployments, and system improvements.
Participate in system testing, validation, and implementation activities.
Ensure adherence to organizational standards, security requirements, and operational procedures.
Required Technical Skills
Strong hands-on experience with ACI Money Transfer System (MTS).
Proficiency in COBOL VI development and support.
Experience working in Unix/Linux/AIX environments with strong Unix command-line skills.
Solid knowledge of Mainframe technologies, including:
JCL
VSAM
Experience with:
Oracle Database
IBM MQ
ACI/ENTIA Databases
Hands-on experience with operational and debugging tools such as:
Autosys
Xpeditor
FileAid
Domain Expertise
Strong understanding of Payments Processing Systems.
Experience working with payment messaging and settlement networks, including:
SWIFT MT
SWIFT MX
Fedwire
CHIPS
Knowledge of ISO 20022 payment message formats and standards.
Preferred Candidate Profile
Proven experience in production support and development within banking or financial services environments.
Strong troubleshooting, analytical, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced production environment.
Excellent communication and stakeholder management skills.
Experience
Experience in ACI MTS development and production support.
Experience supporting mission-critical payment systems in enterprise environments.

Apply