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Production Support Engineer Jobs in Georgia (NOW HIRING)

Frazier & Deeter

Production Support Engineer

Atlanta, GA · On-site

$40.50 - $52.75/hr

Frazier & Deeter is looking for a Production Support Engineer who is passionate about technology, user support, and continuous improvement. In this role, you will help maintain and support the firm ...

Frazier & Deeter

Production Support Engineer

Atlanta, GA · Hybrid

$40.50 - $52.75/hr

Frazier & Deeter is looking for a Production Support Engineer who is passionate about technology, user support, and continuous improvement. In this role, you will help maintain and support the firm ...

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

Production Support Analyst / Application Support Specialist Direct Hire Atlanta, GA - hybrid onsite ... Collaborate with cross-functional teams, including developers, QA, and infrastructure teams, to ...

FIS

Support Engineer - Enterprise Platforms

Atlanta, GA · Hybrid

$144K - $246K/yr

The Support Engineer diagnoses, troubleshoots, and resolves complex production and customer issues across modern banking platform environments. The role is hands-on and customer-facing, requiring ...

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How much do production support engineer jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for production support engineer in Georgia is $40.51, according to ZipRecruiter salary data. Most workers in this role earn between $34.09 and $44.47 per hour, depending on experience, location, and employer.

What is a production support engineer?

Production Support Engineers are IT professionals responsible for ensuring the smooth operation and maintenance of software applications and systems in a live production environment. They monitor system performance, troubleshoot technical issues, and collaborate with development and operations teams to quickly resolve incidents. Their goal is to minimize downtime, maintain service levels, and support end-users by addressing technical problems as they arise. Production Support Engineers also contribute to system improvements and may participate in on-call rotations to provide 24/7 support.

What are some common challenges faced by production support engineers, and how are they typically addressed?

Production Support Engineers often face challenges such as resolving urgent system outages, managing high-pressure incidents, and balancing multiple support requests simultaneously. To address these, they rely on strong troubleshooting skills, clear communication with development teams, and well-documented incident management processes. Many organizations provide on-call rotations and regular training to help engineers stay prepared, while collaboration with cross-functional teams ensures issues are resolved efficiently and root causes are addressed for long-term stability.

What are the key skills and qualifications needed to thrive as a production support engineer?

To thrive as a Production Support Engineer, you need strong problem-solving abilities, a background in computer science or IT, and experience in troubleshooting software and infrastructure issues. Familiarity with monitoring tools, ticketing systems like Jira or ServiceNow, and scripting languages such as Python or Bash is typically required. Excellent communication, teamwork, and the ability to remain calm under pressure help you stand out in this role. These skills and qualities are crucial for ensuring system reliability, minimizing downtime, and maintaining seamless business operations.
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What job categories do people searching Production Support Engineer jobs in Georgia look for? The top searched job categories for Production Support Engineer jobs in Georgia are:
What cities in Georgia are hiring for Production Support Engineer jobs? Cities in Georgia with the most Production Support Engineer job openings:
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    Production Support Engineer jobs near you
    Infographic showing various Production Support Engineer job openings in Georgia as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $84,254 per year, or $40.5 per hour.

    Production Support Engineer

    Frazier & Deeter

    Atlanta, GA • On-site

    $40.50 - $52.75/hr

    Full-time

    Posted 5 days ago

    Job description

    Join Frazier & Deeter and be a part of a rapidly growing Top 50 accounting & advisory firm that has been repeatedly named a Best Firm to Work For, a Best Firm for Women and a Pacesetter firm among U.S. accounting firms. With several offices across the U.S., UK, and India, there is a spot for you!
    We serve clients of all sizes across the United States and the globe, with a suite of services that grow every year. Our growth mindset and entrepreneurial environment translates into variety and opportunity for our people.
    At Frazier & Deeter, we're committed to training, mentoring, and developing our staff members. With our emphasis on Investing in Relationships to Make a Difference and a Firmwide Focus on Inclusion, we help each other grow in every aspect of life.
    Job Summary:
    Frazier & Deeter is looking for a Production Support Engineer who is passionate about technology, user support, and continuous improvement. In this role, you will help maintain and support the firm's growing portfolio of applications, automations, integrations, and AI-enabled solutions while delivering exceptional service to internal stakeholders. This is an excellent opportunity for a technology professional seeking hands-on experience in a fast-paced environment where innovation and collaboration are valued.
    Duties & Responsibilities:
    • Provide day-to-day support for internally built tools, automations, integrations, and AI-enabled capabilities under the guidance of the Senior Production Support Engineer.
    • Monitor production processes, review basic logs, document incidents, and assist with initial triage and escalation.
    • Support newly acquired teams during post-cutover stabilization by helping resolve common issues quickly and documenting recurring pain points.
    • Maintain support documentation, runbooks, known-issue lists, and user-facing troubleshooting materials.
    • Coordinate with business analysts to capture feedback and route enhancement requests appropriately.
    • Assist with proactive monitoring and validation of integrations, automations, and data workflows.
    • Help reduce development-team interruptions by absorbing operational support tasks that fall outside the service desk skill set.

    Education & Experience:
    • Junior to mid-level engineer with a solid technical foundation and interest in application support, integrations, and automation.
    • 3+ years of relevant experience in application support, production support, integrations, or a related technical role
    • Bachelor's degree in a related field preferred; relevant experience may be considered in lieu of a degree.
    • Ability to troubleshoot issues methodically and escalate with clear documentation.
    • Basic understanding of APIs, logs, data flows, business applications, or automation platforms preferred.
    • Strong customer-service mindset and ability to support users during periods of change.
    • Comfort working closely with development, business analysis, support, and project teams.
    • Interest in growing into more advanced production support, development, or integration responsibilities over time.

    #LI - hybrid

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