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Remote Azure Support Engineer Jobs in Georgia (NOW HIRING)

Trimble

Enterprise Support Engineer

Atlanta, GA · On-site +1

$102.90K - $127.90K/yr

Deep proficiency in Cloud environments, specifically Microsoft Azure Cloud and integration ... Hybrid (4 days in office/1 day remote) Travel Requirement : 10% Why You'll Love Working With Us At ...

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

... remote Job Summary: We are seeking a dedicated and detail-oriented Production Support Analyst ... Preferred Skills: · Experience with cloud computing platforms (e.g., AWS, Azure, GCP) · ...

Tractian

Technical Support Engineer

Atlanta, GA · Remote

What you'll do As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide ... You'll collaborate with the development team to improve our products, deliver remote support via ...

Tractian

Technical Support Engineer

Atlanta, GA · On-site +1

What you'll do As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide ... You'll collaborate with the development team to improve our products, deliver remote support via ...

ImagineX Consulting

Senior Azure DevOps Engineer

Atlanta, GA · On-site +1

$127.50K - $163.80K/yr

... support mission-critical enterprise systems. You'll collaborate closely with software and data ... You'll enjoy working 100% remote in this full-time position. What You'll Do * Architect, implement ...

MacStadium

Senior Technical Support Engineer

Atlanta, GA · On-site +1

$80K - $100K/yr

We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward ... As a Senior Technical Support Engineer, you will be the operational backbone of our support ...

CIYIS

Azure Solution Architect

Atlanta, GA · On-site +1

$61 - $79.50/hr

Provide deployment information technology planning and implementation support. * Assist in ... Knowledge of DevOps practices and experience with tools like Azure DevOps or GitHub. * Excellent ...

CIYIS

Azure Solution Architect

Atlanta, GA · Remote

$61 - $79.50/hr

Provide deployment information technology planning and implementation support. * Assist in ... Knowledge of DevOps practices and experience with tools like Azure DevOps or GitHub. * Excellent ...

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Remote Azure Support Engineer information

What are the key skills and qualifications needed to thrive as a Remote Azure Support Engineer, and why are they important?

To thrive as a Remote Azure Support Engineer, you need a strong understanding of Microsoft Azure services, cloud computing concepts, and troubleshooting methodologies, typically backed by a degree in computer science or a related field. Familiarity with tools like Azure Portal, PowerShell, Azure CLI, and certifications such as Microsoft Certified: Azure Administrator Associate are highly valuable. Excellent problem-solving abilities, communication skills, and a customer-focused mindset help you resolve issues efficiently and provide high-quality support remotely. These skills and qualifications are vital to ensuring system reliability, resolving technical challenges quickly, and maintaining customer satisfaction in a dynamic cloud environment.

What are some common challenges faced by Remote Azure Support Engineers and how can they be managed effectively?

Remote Azure Support Engineers often encounter challenges such as troubleshooting complex cloud environments without physical access to client infrastructure, managing multiple high-priority tickets simultaneously, and keeping up with frequent Azure updates. Effective communication skills and a structured approach to problem-solving are essential, as much of the support work involves collaborating with customers and internal teams through virtual channels. Staying current with Azure documentation and actively participating in knowledge-sharing within the team can help engineers resolve issues efficiently and stay ahead of technological changes.

What is a Remote Azure Support Engineer?

A Remote Azure Support Engineer is an IT professional who provides technical assistance and troubleshooting for Microsoft Azure cloud services, working from a remote location. They help customers resolve issues related to Azure infrastructure, networking, security, and application deployment. These engineers typically communicate with clients via email, chat, or phone to diagnose and solve problems, implement solutions, and ensure optimal use of Azure services. In addition, they may provide guidance on best practices, monitor system performance, and escalate complex issues as needed.

What is the difference between Remote Azure Support Engineer vs Remote Cloud Support Engineer?

AspectRemote Azure Support EngineerRemote Cloud Support Engineer
CertificationsAzure Certifications (e.g., AZ-104, AZ-303)Cloud certifications (e.g., AWS, Azure, Google Cloud)
Work EnvironmentRemote, supporting Azure cloud servicesRemote, supporting multiple cloud platforms
Industry UsagePrimarily in organizations using Microsoft AzureIn organizations using various cloud providers
Job FocusAzure-specific support and troubleshootingSupport across multiple cloud environments

The Remote Azure Support Engineer specializes in supporting Microsoft Azure services, requiring Azure-specific certifications and knowledge. In contrast, the Remote Cloud Support Engineer offers support across various cloud platforms, including Azure, AWS, and Google Cloud. Both roles are remote and involve troubleshooting cloud issues, but the Azure Support Engineer focuses solely on Azure environments, making it ideal for organizations heavily invested in Microsoft cloud solutions.

What are the most commonly searched types of Azure Support Engineer jobs in Georgia? The most popular types of Azure Support Engineer jobs in Georgia are:
What are popular job titles related to Remote Azure Support Engineer jobs in Georgia? For Remote Azure Support Engineer jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Azure Support Engineer jobs in Georgia look for? The top searched job categories for Remote Azure Support Engineer jobs in Georgia are:
What cities in Georgia are hiring for Remote Azure Support Engineer jobs? Cities in Georgia with the most Remote Azure Support Engineer job openings:
Remote Azure Support Engineer jobs near you
Azure Cloud Infra Support Engineer - Remote

Azure Cloud Infra Support Engineer - Remote

NAVA Software Solutions

Alpharetta, GA • On-site, Remote

$53.75 - $72/hr

Full-time

Posted 25 days ago

Job description

NAVA Software solutions is looking for an Azure Cloud Infra Support Engineer
Details:
Azure Cloud Infra Support Engineer
Location: Alpharetta, Georgia 30005 - Remote
Duration: 12 months
The MSDE Cloud Infra team is responsible for all aspects of managing and maintaining a set of enterprise hosted developer enablement tools that are used throughout global IT development community in Azure These tools, both open source and 3rd party vendor, are hosted in Azure, in a high availability configuration, and are used by thousands of developers on a daily basis. They include tools such as Azure App Services, Azure Storage Account and Azure Virtual Machines The infra engineering team is responsible for managing and maintaining these products, tuning them for high performance, upgrading them to the latest releases, introducing additional functionality and providing engineering escalation support. Members of the team will be expected to work closely with the development community on day-to-day usage of the products, as well our internal development team, and the offshore support team that provides first line support. Team members will also be expected to work with the SRE teams on regular basis, to exploit the environment, and infrastructure tooling. Candidates will have the technical skills required to support these products on a Linux platform running in public cloud and have knowledge of IaC language such ask Terraform. Some knowledge of databases, development and SDLC practices, and windows servers are all desirable.
What will you be doing?
  • Technical evaluation and deployment of enterprise hosted development enablement tools into the Azure environment.
  • Documentation and knowledge transfers to peers and operations teams
  • Conducting major upgrades to existing enterprise hosted products
  • Building, maintaining, and supporting infrastructure around the products to aid in enterprise use
  • Troubleshooting performance and stability issues with cloud hosted services.
  • Liaising with users of our products in the IT developer space, to ensure that they are getting the most out the MSDE product set.
  • Working with the MSDE operations, SRE and development teams on day to day issues.
  • Planning and carrying out scheduled activities within the firm change approval framework
  • Write scripts to automate various tasks

What were looking for:
  • Experienced in running and operating infrastructure running in Azure
  • Strong debugging and troubleshooting skills
  • Strong problem solving skills
  • Exhibit required skills in at least 3 of the following areas
  • Knowledge of Azure Virtual Machine
  • Knowledge of Azure Virtual Machine Scaleset
  • Knowledge of Azure Networking
  • Knowledge of Azure Load Balancing
  • Knowledge of Terraform
  • Knowledge of GitHub and/or Azure DevOps
  • Experience with performance troubleshooting and resolution
  • Experience with cloud monitoring using cloudwatch, azure monitor, loki, jaeger or Grafana
  • Ability to write detailed technical documentation

Skills that will help you in the role:
  • SCM knowledge and experience
  • Knowledge of Linux and Bash
  • Knowledge of Kubernetes and Docker
  • Knowledge of issue tracking type tools
  • Experience of CI systems such as Azure DevOps or GitHub Actions
  • Experience of working in a large enterprise environment
  • Knowledge of Java or Python or GOLANG development
  • Knowledge of SDLC practices
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

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