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Hi,

Role: Business Analyst

Location: Atlanta, GA / Dallas, TX (Hybrid)

Duration: 12+ Months

Must have:

• Change Management, Business Operations, Business Analysis, Process Documentation
• Healthcare Payer 3+ Yrs of Experience
• Workshops, conducting stakeholder interviews, and preparing assessment deliverables.

Summary:

Leads stakeholder discovery and business assessment activities for CXI Platform, Claims, or G&A workstreams, translating current-state insights into actionable business recommendations. CXI Discovery Scope Stakeholder interviews, current-state assessment, operating model review, domain discovery, process discovery, business alignment, and recommendations.

Responsibilities:

• Plan and facilitate discovery workshops and stakeholder interviews with business, operations, and product teams.
• Document current-state processes, pain points, business rules, operating model gaps, and opportunity areas.
• Analyze business challenges and translate findings into clear discovery outputs and recommendations.
• Partner with architects, BAs, PMO, and data science teams to align business needs with technical possibilities.
• Prepare executive-ready summaries, discovery observations, and transformation roadmap inputs. Required Qualifications
• 5-8+ years in consulting, business analysis, transformation, or strategic advisory roles.
• Healthcare domain experience is required, with healthcare payer, claims, member experience, G&A, audit, or regulatory workflow exposure preferred based on track assignment.
• Experience facilitating workshops, conducting stakeholder interviews, and preparing assessment deliverables.
• Healthcare payer, claims, CXI/member experience, G&A, or operations transformation experience preferred.
• Strong communication, analytical, presentation, and stakeholder-management skills. Key Competencies / Deliverables Competencies: Business discovery, stakeholder management, operating model assessment, process analysis, executive communication, change enablement.

• Primary deliverables: Workshop outputs, interview notes, process findings, operating model assessment, opportunity list, recommendation pack.

In compliance with the salary transparency law, the expected pay range for this role is $40-45/hr. Actual compensation depends on experience and interview evaluation

Best Regards,

Kripali Sahu

Technical Recruiter | Empower Professionals

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