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It Support Engineer Jobs in Georgia (NOW HIRING)

Amicis Global

IT Support

Alpharetta, GA · On-site

$20 - $24/hr

Title: IT Customer Support Location: Alpharetta, GA 30005 Duration: 6-12 Months Pay: $24/hr on W2 ... The individual in this role will closely collaborate with engineering teams, product managers, UX ...

Salas O'Brien, Inc.

IT Support Specialist

Atlanta, GA · Hybrid

IT Support Specialist At Salas O'Brien we tell our clients that we're engineered for impact. This passion for making a difference applies just as much to our team as it does to our projects. That ...

Invision Technologies

IT Support Professional

Tifton, GA · On-site

$35K - $60K/yr

The IT Support Professionals are responsible for the delivery of reactive technical support, as well as emergency and scheduled onsite requests. Qualified candidates must have the ability to ...

Salas O'Brien

IT Support Specialist

Atlanta, GA · On-site

IT Support Specialist At Salas O'Brien we tell our clients that we're engineered for impact. This passion for making a difference applies just as much to our team as it does to our projects. That ...

Invision Technologies

IT Support Professional

Albany, GA · On-site

$35K - $60K/yr

The IT Support Professionals are responsible for the delivery of reactive technical support, as well as emergency and scheduled onsite requests. Qualified candidates must have the ability to ...

Invision Technologies

IT Support Professional

Macon, GA · On-site

$35K - $60K/yr

The IT Support Professionals are responsible for the delivery of reactive technical support, as well as emergency and scheduled on-site requests. Qualified candidates must have the ability to ...

AMI HOLDINGS LLC

Specialist, IT Support

Atlanta, GA · On-site

Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the IT Operations Manager, you will provide day-to-day technical support to employees, support helpdesk ...

Monitise

Client Tech Support Engineer

Alpharetta, GA

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way ... As a Client Tech Support Engineer on the Merchant Support team you will serve as the L1/ first ...

AMI HOLDINGS LLC

Specialist, IT Support

Atlanta, GA · On-site

Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the IT Operations Manager, you will provide day-to-day technical support to employees, support helpdesk ...

Move Vertical

IT Support Technician

Savannah, GA

$80K - $110K/hr

We are seeking an IT Support Technician to provide technical support to clinical and administrative staff throughout the health system. This position is responsible for troubleshooting hardware ...

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All JobsIt Support Engineer JobsIt Support Engineer Jobs in Georgia

It Support Engineer information

See Georgia salary details

$27.4K

$55.6K

$89.9K

How much do it support engineer jobs pay per year?

As of Aug 10, 2026, the average yearly pay for it support engineer in Georgia is $55,620.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $64,200.00 per year, depending on experience, location, and employer.

What is an IT Support Engineer?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

What are the most commonly searched types of It Support Engineer jobs in Georgia? The most popular types of It Support Engineer jobs in Georgia are:
What are popular job titles related to It Support Engineer jobs in Georgia? For It Support Engineer jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching It Support Engineer jobs in Georgia look for? The top searched job categories for It Support Engineer jobs in Georgia are:
What cities in Georgia are hiring for It Support Engineer jobs? Cities in Georgia with the most It Support Engineer job openings:
What are popular job titles related to It Support Engineer jobs in GA? For It Support Engineer jobs in GA, the most frequently searched job titles are:
It Support Engineer jobs near you
Infographic showing various It Support Engineer job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $55,620 per year, or $26.7 per hour.

IT Support

Amicis Global

Alpharetta, GA • On-site

$20 - $24/hr

Contractor

Re-posted 17 days ago

Job description

Title: IT Customer Support
Location: Alpharetta, GA 30005
Duration: 6-12 Months
Pay: $24/hr on W2
 
THE TEAM
The Platform Solution Management team at Parametric:
• We are responsible for defining and enabling cross-platform business solutions that meet the needs of clients over time. Solutions are products, services, or systems that provide value to the client, whether internal or external to the PPA enterprise.
• Sitting at the intersection of business, clients, and technology, we collaborate with multiple teams to understand solution context and define the solution vision, intent, roadmap, and capability set.
• This team manages tracking and timely execution of the digital solution vision and roadmap that the team has established based on enterprise objectives and strategy.
 
ABOUT THE ROLE
We are seeking a highly organized, technically fluent Technical Project Manager (TPM) to lead delivery across our digital platforms for financial advisors to evaluate, implement, and manage our bespoke investment solutions. This platform supports the full lifecycle—from solution discovery and portfolio transition analysis to account opening, transactions, and performance reporting—and integrates with multiple internal systems and databases. Internal personas are also users of this digital platform in helping to enhance and execute against the needs of clients throughout their journey with Parametric.
This role has overall accountability for the technical project delivery roadmap across all dependencies. The individual in this role will closely collaborate with engineering teams, product managers, UX Designers, business analysts, business leaders, and other key stakeholders to facilitate alignment, identify and track dependencies, establish and lead critical cross-functional team meetings, manage action items and owners, and establish a culture of accountability. Through their leadership in this project management role, they will help the team successfully execute its ambitious roadmap, and be accountable for accurately tracking delivery dates, escalating blockers promptly as needed to address risks as they arise, and assist in communicating roadmap status to senior stakeholders across the firm.
 
Primary Responsibilities:
• Own end-to-end delivery of complex web platform initiatives across multiple workstreams and teams.
• Translate product roadmaps into executable project plans, milestones, dependencies, and resourcing forecasts.
• Meet business objectives by successfully designing, implementing, and guiding programs to completion.
• Drive quarterly PI Planning by cross-functional collaboration to establish the specific deliverables committed by the team in the upcoming quarter while noting critical risk and dependencies.
• Documenting all aspects of work and presenting progress to leadership and stakeholders.
• Proven ability to manage complex technology projects that include dependencies owned by senior leaders across the firm.
• Build and maintain strong relationships with senior stakeholders and share progress reports.
• Develop a program plan, including goals, scope, schedule, and resources.
• Align program objectives with the company's strategic goals and ensure consistency with organizational priorities.
• Establish project tasks and milestones.
• Assign responsibilities to team members.
• Monitor the progress of projects and make updates when necessary.
• Collaborate with vendors, contractors, and external partners to ensure they meet program objectives and deliverables.
• Identify and mitigate risks and issues impacting program delivery and ensure projects meet deadlines and budgets.
• Troubleshoot and resolve issues that arise during projects.
• Identify areas for improvement in project management practices
• Engage with program/process owners, stakeholders and business partners as necessary to communicate project objectives, strategy, tactics, and ongoing progress. Drive alignment and build trust with stakeholders.
• Facilitate and enhance the communication and process between IT and the business to establish software engineering priorities, work direction, and best practices; includes working with key stakeholders in the business, business analysts, and developers.
• Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities while maintaining strong business relationships.
• Effective balance member, business, and technical goals with available resources (this is really about resource allocation
 
Job Requirements:
• Bachelor's degree in related field required, or combination of equivalent work/education experience.
• A minimum of 10+ years of experience leading complex development and integration projects, strategy, Business Analysis or System analysis, preferably in the finance/asset management industry
• Excellent communication - both verbal and written - with technology and business partners to include strong discussion, debate and listening skills and the ability to look beyond obvious answers to understand impacts.
• Calm under pressure with competing priorities and hard deadlines
• Highly proactive problem-solver with strong escalation judgment
• Clear, confident communicator with both senior technical and business stakeholders
• Advanced experience working with Scaled Agile software development processes
• Demonstrated success leading and directing others to achieve measurable results.
• Ability to empathically understand and articulate user needs
• Demonstrated ability to articulate solution or product vision and/or customized solutions to meet business objectives
• Comfort working with modern web architectures, APIs & microservices, Cloud-based infrastructure such as Azure and AWS, content management systems such as Sitecore and Adobe AEM
• Data & reporting platforms
• Advanced skills using a variety of tools to document workflows and data mapping including but not limited to Teams, Miro/Lucid, Excel, SQL and Visio
• Understanding of analysis and artifact goals throughout the solution lifecycle
• Ability to learn quickly and work in a changing environment and under tight deadlines
• Ability to independently manage personal timelines and meet tight deadlines
• Ability to successfully manage and coordinate simultaneous project deliverables across groups and teams
 
Highly Desired:
• Experience in financial services, asset management, or wealth management platforms for clients, especially for financial advisors. Alternatively or in addition, any external client-facing B2B digital platform.
• Direct involvement in any of the following: Digital account opening, trading & transaction platforms, portfolio analysis and/or construction tools, financial performance and reporting systems
• Agile certification (CSM, SAFe, PMI-ACP) or equivalent real-world experience