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It Support Engineer Jobs in Georgia (NOW HIRING)

Associate must provide top quality IT Support to all employees in the local office and other FirstBank personnel or clients that are working from or being supported by the team. This IT support ...

Associate must provide top quality IT Support to all employees in the local office and other FirstBank personnel or clients that are working from or being supported by the team. This IT support ...

Associate must provide top quality IT Support to all employees in the local office and other FirstBank personnel or clients that are working from or being supported by the team. This IT support ...

The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and ... Leverage GenAI assistants and prompt-engineering capabilities within GIA (Geotab's internal AI ...

Working closely with IT Engineering, Network, Business Systems, HR, BI, and business leaders, you will raise the bar on IT service delivery, modern endpoint management, support for AI productivity ...

IT Support Tech

Marietta, GA · On-site

$20.50 - $28.25/hr

Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision * 401(k) - with Employer Contribution South College - We are one of the nation ...

IT Support Tech

Marietta, GA · On-site

$20.50 - $28.25/hr

Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision * 401(k) - with Employer Contribution South College - We are one of ...

IT Support Tech

Marietta, GA · On-site

$20.50 - $28.25/hr

Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision * 401(k) - with Employer Contribution South College - We are one of ...

IT Support Tech

Marietta, GA · On-site

$20.50 - $28.25/hr

Job Type Full-time Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision * 401(k) - with Employer Contribution South College ...

Showing results 21-40

It Support Engineer information

See Georgia salary details

$27.4K

$55.6K

$89.9K

How much do it support engineer jobs pay per year?

As of Aug 10, 2026, the average yearly pay for it support engineer in Georgia is $55,620.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $64,200.00 per year, depending on experience, location, and employer.

What is an IT Support Engineer?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

What are the most commonly searched types of It Support Engineer jobs in Georgia? The most popular types of It Support Engineer jobs in Georgia are:
What are popular job titles related to It Support Engineer jobs in Georgia? For It Support Engineer jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching It Support Engineer jobs in Georgia look for? The top searched job categories for It Support Engineer jobs in Georgia are:
What cities in Georgia are hiring for It Support Engineer jobs? Cities in Georgia with the most It Support Engineer job openings:
What are popular job titles related to It Support Engineer jobs in GA? For It Support Engineer jobs in GA, the most frequently searched job titles are:
Infographic showing various It Support Engineer job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $55,620 per year, or $26.7 per hour.

Local IT Infrastructure & Shopfloor Support Technician

Techniplas

Dalton, GA • On-site

$19 - $26/hr

Full-time

Re-posted 4 days ago


Techniplas rating

5.9

Company rating: 5.9 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

70th of 84 rated plastic manufacturers


Job description

SUMMARY OF POSITION:

The Local IT Infrastructure & Shopfloor Support Engineer is responsible for the stable, secure, and efficient operation of the local IT infrastructure across two automotive production plants.
This role ensures reliable 1st and 2nd level support for end users, shopfloor systems, servers, and network infrastructure, acting as the primary local IT contact between production, central IT, and external service providers.

The position has a strong operational focus and plays a critical role in maintaining production continuity and IT service quality in a 24/7 manufacturing environment.

JOB DUTIES & ESSENTIAL FUNCTIONS:

Local IT Infrastructure Operations

  • Operate and maintain the local IT infrastructure at two production sites
  • Ensure high availability of servers, networks, and end-user systems
  • Perform regular system checks, patching, and maintenance activities
  • Support implementation of global IT standards and policies at site level 

1st & 2nd Level Support (End User & Infrastructure)

  • Provide 1st and 2nd level IT support for office and production users
  • Troubleshoot hardware, software, network, and connectivity issues
  • Support Windows clients, peripherals, mobile devices, and shopfloor PCs
  • Escalate complex incidents to 3rd level or central IT when required 

Server & Network Administration

  • Administer local server infrastructure (physical and virtual)
  • Operate and monitor LAN/WAN, switches, firewalls, and Wi-Fi networks
  • Support Active Directory, user management, and access controls
  • Ensure backup, recovery, and basic disaster recovery procedures

Shopfloor IT & Production Systems

  • Ensure stable operation of shopfloor IT systems and production-related applications
  • Support industrial PCs, scanners, printers, terminals, and label systems
  • Act as IT interface for MES, ERP, and machine connectivity topics
  • Provide rapid on-site support for production-critical IT incidents

Security & Compliance

  • Implement and enforce IT security policies at local site level
  • Support audits and compliance requirements (e.g. IATF , TISAX)
  • Ensure secure handling of user accounts, systems, and production data

Coordination & Documentation

  • Coordinate local IT activities with central IT teams and external vendors
  • Manage local IT service providers and hardware suppliers
  • Maintain accurate documentation of systems, network diagrams, and procedures
  • Support IT projects such as upgrades, rollouts, and site expansions

QUALIFICATIONS (KNOWLEDGE, SKILLS & ABILITIES):

Professional Experience

  • Several years of experience in local IT infrastructure or IT support roles
  • Experience in manufacturing or automotive production environments preferred
  • Hands-on experience with shopfloor IT and production-critical systems
  • Two (2) year degree in related computer sciences

Language Skills

  • Good English skills
  • Good Spanish skills would be an advantage

Personal Skills

  • High sense of responsibility and service orientation
  • Ability to work independently in an operational environment
  • Strong troubleshooting and problem-solving skills
  • Good communication skills with both IT and production users
  • Willingness to provide on-site support and occasional off-hours support

Technical Skills

  • Strong knowledge of Windows client and server environments
  • Solid understanding of networking (LAN/WAN, TCP/IP, VLAN, Wi-Fi)
  • Experience with Active Directory and user management
  • Familiarity with virtualization, backup, and monitoring tools
  • Basic understanding of IT security and compliance requirements
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