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Manager Systems Support Engineer Jobs (NOW HIRING)

Engineering Services Group, Engineering Services Group > Support Engineering General Summary: We ... Collaborate with IT teams for escalations and system improvements * Inventory & Asset Management

Woolpert is an award-winning, global leader in architecture, engineering, and geospatial services ... Configuration management processes * System integration, verification, and acceptance testing

Stone Security is seeking a Support Engineer to provide exceptional technical support and ... by Management. Qualifications: * 2+ years of experience in security systems support, technical ...

The engineer will support mission operations by ensuring system availability, resolving technical ... Manage dynamic tasking -- Prioritize workload to meet customer expectations in changing operational ...

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Manager Systems Support Engineer information

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$19

$42

$75

How much do manager systems support engineer jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for manager systems support engineer in the United States is $42.89, according to ZipRecruiter salary data. Most workers in this role earn between $31.73 and $48.56 per hour, depending on experience, location, and employer.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer, and why are they important?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
More about Manager Systems Support Engineer jobs
What cities are hiring for Manager Systems Support Engineer jobs? Cities with the most Manager Systems Support Engineer job openings:
What are the most commonly searched types of Systems Support Engineer jobs? The most popular types of Systems Support Engineer jobs are:
What states have the most Manager Systems Support Engineer jobs? States with the most job openings for Manager Systems Support Engineer jobs include:
What job categories do people searching Manager Systems Support Engineer jobs look for? The top searched job categories for Manager Systems Support Engineer jobs are:
Infographic showing various Manager Systems Support Engineer job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $89,216 per year, or $42.9 per hour.
SCCM Support Systems Engineer with Security Clearance

SCCM Support Systems Engineer with Security Clearance

Peraton

Columbia, MD • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

42nd of 210 rated it services


Job description

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we're keeping people around the world safe and secure. About The Role Peraton is hiring an SCCM Support Systems Engineer to join our Cyber Mission business unit in Jessup, MD. As a Systems Engineer on our team, you will support one of the largest enterprise-wide engineering contracts within the Intelligence Community. This is a full-time position requiring 1880 hours of support per year; and work is performed at a customer location. As a Microsoft Systems Center Configuration Manager (SCCM) Support Systems Engineer on our team you will be client-facing and will have responsibility for performing all aspects of SCCM planning, setup, deployment and maintenance. Provide technical architecture guidance and leadership for various areas to include design and develop highly complex, integrated solutions through tools, processes and procedures to facilitate the cost-effective delivery of services or fielding of successful products. You will perform testing and integration of computer systems, subsystems and components for over 3000 Tactical IT clients managed by the customer, and ensure this configuration is kept up to date using the SCCM environment. You will use SCCM infrastructure systems management tools for baselining, assessing, deploying, updating, and managing the organizations device and application enterprise to ensure compliance with Enterprise level process in accordance with customer oversight policies and procedures. You will assist with implementing new system hardware, software architecture, design, and provide input to developing operating procedures and policies as needed or requested. Key Responsibilities: * Capture complete baseline of deployed hardware and software architectures, including Data Flow components, and policies, and be responsible for high integrity configuration management process IAW customer guidelines.
* Conduct close liaison and technical exchange with Government and Microsoft Contractor Premier Field Engineers.
* Implement, administer, configure, monitor, and maintain SCCM Enterprise health in a virtualized environment.
* Create and manage Windows desktop deployment automation architecture, Windows Server Update Services (WSUS), to include design\migration deployment infrastructure of physical and virtual Systems, Servers, and Workstations.
* Creation, testing, and deploying Operation System images\builds, packages, and scripts.
* Creating Enterprise-wide formal test plans and procedures for newly deployed Tactical IT configurations.
* Performing general system administration duties in a Windows Active Directory environment.
* Contribute to development and ongoing improvement of industry best practices and standards for deploying enterprise desktop technologies.
* Deploy, install and administer Microsoft Office products.
* Evaluate emerging technologies to ensure technical solutions are compatible with the company's business needs and strategic objectives.
* Provide technical expertise, guidance and strategic recommendations to other IT groups.
* Create and troubleshoot software deployments and packages.
* Develop process documentation for updates and software deployments.
* Perform routine Server Administration including applying security patches and responding to Information Assurance Vulnerability Alerts (IAVAs).#AJCM #MDFSP Qualifications Individual Capabilities/Experience Required: Bachelor's degree or advanced degree in computer science, information systems, engineering or other related discipline plus at least 20 years of systems engineering experience. A Master's degree or PhD may be substituted for two years of experience. A high school diploma or GED plus 24 years of systems engineering experience would also be acceptable. * Position requires TS/SCI clearance with polygraph.
* Knowledge of the Windows registry, interaction of drivers within the OS, and unattended/silent installs of Windows operating systems.
* At least 3 years' experience in Microsoft System Center Configuration Manager with at least 1 year on current version.
* At least 3 years' experience in Microsoft Windows Server.
* At least 3 years' experience in managing Active Directory Users, Computers, and Group Policies.
* At least 3 years' experience in VMWare Infrastructure (VMware ESXi).
* At least 2 years' experience in scripting technologies, PowerShell, and VBScript.
* Extensive knowledge of PC/Server hardware and software maintenance and deployment.
* Readiness to travel, if required.
Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Peraton offers enhanced benefits to employees working on this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap and eligible to participate in an attractive bonus plan. XXProposal Details Target Salary Range: $176,000 - $282,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits. Application Statements: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity. EEO:Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017