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Telephony Engineer Jobs in Texas (NOW HIRING)

IPsoft

IP Telephony Engineer

Austin, TX · On-site

... IP Telephony infrastructure, including design, implementation and ongoing management/troubleshooting. Must have the ability to manage multiple projects within the established scope, budget and ...

Georgia IT Inc

Telephony Field Tester

Dallas, TX · On-site

Telephony Field Tester Full Time Permanent and Contract Location: TX, CA, NJ, WA Candidate has to ... Van rent will be reimbursed Positions Available: * 1 - MTV - 3 - General field test engineer * 2 - ...

Glow Networks

UCCE Engineer

Dallas, TX · On-site

Location: Remote USA Requirements: § Analyze, configure, and troubleshoot networks with mixed media and protocols. § Effectively create and utilize lab setups to duplicate and solve problems ...

Guru Schools

Senior or Lead AWS DevOps Engineer

Dallas, TX · On-site

$128K - $165K/yr

IVR, Amazon Connect, Contact Centre Job Summary We are seeking an experienced AWS Telephony / IVR DevOps Engineer to design, implement, and operate CI/CD pipelines and Infrastructure-as-Code ...

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Telephony Engineer information

See Texas salary details

$19.6K

$91.5K

$135.6K

How much do telephony engineer jobs pay per year?

As of Jun 14, 2026, the average yearly pay for telephony engineer in Texas is $91,467.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,300.00 and $115,100.00 per year, depending on experience, location, and employer.

What is a Telephony Engineer job?

A Telephony Engineer is responsible for designing, implementing, and maintaining communication systems, such as VoIP, PBX, and cloud-based telephony solutions. They ensure reliable voice communication by troubleshooting network issues, configuring hardware and software, and optimizing call quality. Additionally, they integrate telephony solutions with other business systems and maintain security protocols. Their role is essential in supporting an organization's communication infrastructure.

What are the key skills and qualifications needed to thrive in the Telephony Engineer position, and why are they important?

A Telephony Engineer should possess a strong understanding of telecommunications systems, VoIP protocols, and network infrastructure, typically backed by a relevant degree or technical certifications such as Cisco CCNA or CompTIA Network+. Familiarity with PBX systems, call routing software, SIP, and diagnostic tools like Wireshark is highly valuable. Excellent problem-solving abilities, attention to detail, and effective communication skills help Telephony Engineers excel in troubleshooting and working with cross-functional teams. These skills ensure reliable communication solutions, quick issue resolution, and seamless integration of telephony systems within an organization.

What are the typical daily responsibilities of a Telephony Engineer?

Telephony Engineers are responsible for designing, configuring, and maintaining an organization’s telecommunication systems, such as PBX or VoIP platforms. On a typical day, you might troubleshoot call quality issues, update software or firmware on telecom devices, implement security protocols, and coordinate with IT teams to ensure seamless integration with network infrastructure. You’ll also frequently document configurations, provide user support, and participate in telephony system upgrades or migrations. Collaboration with vendors and internal teams is common to address issues and improve system performance, giving you exposure to a variety of technical and interpersonal challenges.

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Telephony Engineer jobs near you

IP Telephony Engineer

IPsoft

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Company Description

IPsoft is a global autonomic services provider, delivering Managed Services, Platform-as-a-Service, Automation-as-a-Service and Autonomic Cloud Orchestration. The company's mission is to power the world with expert systems.
IPsoft leverages advanced autonomics that remediate, on average, more than 56 percent of IT Operations tasks including: event management, incident management, change management, request fulfillment and standard operating procedures. We globally support a wide range of enterprise customers, service providers and telecommunications companies. IPsoft's autonomic technologies enable clients to realize lowered costs, reduced human errors and enhanced service levels.
Headquartered in New York City, IPsoft has operations in 10 countries across North America, Europe and Asia. IPsoft aims to be a true partner helping businesses achieve better outcomes.

Job Description

Responsibilities
Design, implementation, ongoing management, and troubleshooting of Cisco
Unified Communications Systems, including CallManager/Unified
Communications Manager 4.x through 6.x, Unity, IPCC Express and Enterprise
Management and troubleshooting Cisco Analog and Digital voice gateways
and devices, including ISR's, VG224's, ATA-186's as well as Cisco IP phones


Required Expertise
CallManager/Unified Communications Manager 4.x through 6.x
o Unity 4.x/5.x
o CallManager Express/Unified Communications Manager Express
o Unity Express
o Strong knowledge of Cisco Voice Gateways, SIP/H.323/MGCP
Ideal candidate must have a strong background in traditional IP Networking
Strong networking background
o Understanding of network operations at Layer 2 and Layer 3
o Understanding of major routing protocols
o Understanding of fundamental network technologies (VPNs, NAT, etc.)

Qualifications

Desirable Expertise
Cisco IPCC/ICM Enterprise
Cisco IPCC/UCC Express
Cisco Voice Portal
Administrative experience with Windows and/or Linux/Unix operating systems
Experience with Call Recording and Workforce Management Systems
(Telrex, Witness360, Nice Perform, etc.)

Qualifications
Bachelors degree in relevant technical discipline or equivalent professional
experience is preferred
Cisco certifications are preferred (CCVP, or equivalent)
Qualified candidate must have 2 years experience with Cisco IP Telephony
infrastructure, including design, implementation and ongoing
management/troubleshooting.
Must have the ability to manage multiple projects within the established
scope, budget and timeline
Requires complex problem solving abilities with experience in performing
root cause analysis
Benefits
Competitive Base Salary
Monthly Bonus Plan
Medical Insurance, Dental Insurance and Vision Care
Life Insurance
Short Term and Long Term Disability Insurance
401(K) Plan
Flexible Spending Accounts: Health Care, Dependent Care, Transportation
Paid Time Off

Additional Information




This position is also open in NYC

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