... IP Telephony infrastructure, including design, implementation and ongoing management/troubleshooting. Must have the ability to manage multiple projects within the established scope, budget and ...
... IP Telephony infrastructure, including design, implementation and ongoing management/troubleshooting. Must have the ability to manage multiple projects within the established scope, budget and ...
Working side by side with hardware engineers, you'll influence ISA and execution model co-design to unlock new algorithm classes on analog and digital subsystems. The result: a compiler that makes ...
Working side by side with hardware engineers, you'll influence ISA and execution model co-design to unlock new algorithm classes on analog and digital subsystems. The result: a compiler that makes ...
SDET Lead (Telephony)
Dallas, TX · On-site
Job Title: SDET Lead (Telephony) Job Location: Dallas, TX Job Type: Contract * Strong experience with Telephony - Amazon Connect, Contact Flows, Routing Profiles, and Queues * Hands-on expertise with ...
SDET Lead (Telephony)
Dallas, TX · On-site
Job Title: SDET Lead (Telephony) Job Location: Dallas, TX Job Type: Contract * Strong experience with Telephony - Amazon Connect, Contact Flows, Routing Profiles, and Queues * Hands-on expertise with ...
SDET Lead (Telephony)
Dallas, TX · On-site
Job Title: SDET Lead (Telephony) Job Location: Dallas, TX Job Type: Contract * Strong experience with Telephony - Amazon Connect, Contact Flows, Routing Profiles, and Queues * Hands-on expertise with ...
Quick apply
SDET Lead (Telephony)
Dallas, TX · On-site
Job Title: SDET Lead (Telephony) Job Location: Dallas, TX Job Type: Contract * Strong experience with Telephony - Amazon Connect, Contact Flows, Routing Profiles, and Queues * Hands-on expertise with ...
Our technology powers everything from large language models and CNNs to advanced signal processing, and is engineered to operate from -40 C to +125 C, making it ideal for industrial, automotive ...
Our technology powers everything from large language models and CNNs to advanced signal processing, and is engineered to operate from -40 C to +125 C, making it ideal for industrial, automotive ...
Sr. Telephony Analyst
Dallas, TX · On-site
$87K - $115K/yr
The ideal candidate will possess deep expertise in telephony systems, IVR programming, intelligent virtual assistant (IVA) technologies, inbound and outbound call routing strategies, and contact ...
Sr. Telephony Analyst
Dallas, TX · On-site
$87K - $115K/yr
The ideal candidate will possess deep expertise in telephony systems, IVR programming, intelligent virtual assistant (IVA) technologies, inbound and outbound call routing strategies, and contact ...
Bachelor's or master's degree in Engineering, Computer Science, IT, or related field. * Working experience of 1 to 3 years as DT engineer/specialist. * Experience with data analysis tools (Power BI ...
Bachelor's or master's degree in Engineering, Computer Science, IT, or related field. * Working experience of 1 to 3 years as DT engineer/specialist. * Experience with data analysis tools (Power BI ...
Sr. Telephony Analyst
Dallas, TX · On-site
$87K - $115K/yr
The ideal candidate will possess deep expertise in telephony systems, IVR programming, intelligent virtual assistant (IVA) technologies, inbound and outbound call routing strategies, and contact ...
Sr. Telephony Analyst
Dallas, TX · On-site
$87K - $115K/yr
The ideal candidate will possess deep expertise in telephony systems, IVR programming, intelligent virtual assistant (IVA) technologies, inbound and outbound call routing strategies, and contact ...
Working side by side with hardware engineers, you'll influence ISA and execution model co-design to unlock new algorithm classes on analog and digital subsystems. The result: a compiler that makes ...
Working side by side with hardware engineers, you'll influence ISA and execution model co-design to unlock new algorithm classes on analog and digital subsystems. The result: a compiler that makes ...
UCCE Engineer
Dallas, TX · On-site
Location: Remote USA Requirements: § Analyze, configure, and troubleshoot networks with mixed media and protocols. § Effectively create and utilize lab setups to duplicate and solve problems ...
UCCE Engineer
Dallas, TX · On-site
Location: Remote USA Requirements: § Analyze, configure, and troubleshoot networks with mixed media and protocols. § Effectively create and utilize lab setups to duplicate and solve problems ...
Our technology powers everything from large language models and CNNs to advanced signal processing, and is engineered to operate from -40 C to +125 C, making it ideal for industrial, automotive ...
Our technology powers everything from large language models and CNNs to advanced signal processing, and is engineered to operate from -40 C to +125 C, making it ideal for industrial, automotive ...
Drive Test Engineer
Plano, TX · On-site
... telephony product verification 2.Handset test experience with 5G/4G operators or with commercial ... Bachelors Degree in Electrical Engineering or Engineering
Quick apply
Drive Test Engineer
Plano, TX · On-site
... telephony product verification 2.Handset test experience with 5G/4G operators or with commercial ... Bachelors Degree in Electrical Engineering or Engineering
Java FSD IVR (Telephony Experience required)
Westlake, TX · On-site
$49 - $63.50/hr
IVR (Telephony) Experience required * Develop and maintain enterprise-level applications using Java ... Collaborate with UI/UX designers, product managers, and backend developers to deliver robust ...
Quick apply
Java FSD IVR (Telephony Experience required)
Westlake, TX · On-site
$49 - $63.50/hr
IVR (Telephony) Experience required * Develop and maintain enterprise-level applications using Java ... Collaborate with UI/UX designers, product managers, and backend developers to deliver robust ...
Application Developer (Mendix/Avaya)
Austin, TX · On-site
$80/hr
This is a mission-critical, hybrid engineering position where you will bridge the gap between low-code agility and the robust, real-time demands of legacy and modern telephony. In this role, you will ...
Application Developer (Mendix/Avaya)
Austin, TX · On-site
$80/hr
This is a mission-critical, hybrid engineering position where you will bridge the gap between low-code agility and the robust, real-time demands of legacy and modern telephony. In this role, you will ...
You will own the engineering of our contact center platform end-to-end - from call flow design and telephony configuration to integration architecture and operational automation You'll work with ...
You will own the engineering of our contact center platform end-to-end - from call flow design and telephony configuration to integration architecture and operational automation You'll work with ...
You will own the engineering of our contact center platform end-to-end - from call flow design and telephony configuration to integration architecture and operational automation You'll work with ...
You will own the engineering of our contact center platform end-to-end - from call flow design and telephony configuration to integration architecture and operational automation You'll work with ...
Job Title: Voice Applications Operations Engineer Location : Plano, Texas Job Type: Contract ... IVR, Genesys, Java, Telephony, SQL, UNIX, Windows, Oracle
Job Title: Voice Applications Operations Engineer Location : Plano, Texas Job Type: Contract ... IVR, Genesys, Java, Telephony, SQL, UNIX, Windows, Oracle
Sr. VoIP Engineer
Houston, TX · On-site
Senior VoIP Engineer Job Details * Serves as the subject matter expert and is responsible for all ... Practices telephony asset management, including maintenance of component inventory and related ...
Sr. VoIP Engineer
Houston, TX · On-site
Senior VoIP Engineer Job Details * Serves as the subject matter expert and is responsible for all ... Practices telephony asset management, including maintenance of component inventory and related ...
Senior Software Engineer, Voice AI
$121K - $160K/yr
You'll work across the full voice AI stack: telephony, speech-to-text, LLM orchestration, text-to ... Your work will span two critical domains: 1. Voice AI Platform Engineering Design, build, and ...
Quick apply
Senior Software Engineer, Voice AI
$121K - $160K/yr
You'll work across the full voice AI stack: telephony, speech-to-text, LLM orchestration, text-to ... Your work will span two critical domains: 1. Voice AI Platform Engineering Design, build, and ...
This is a mission-critical, hybrid engineering position where you will bridge the gap between low-code agility and the robust, real-time demands of legacy and modern telephony. In this role, you will ...
Quick apply
This is a mission-critical, hybrid engineering position where you will bridge the gap between low-code agility and the robust, real-time demands of legacy and modern telephony. In this role, you will ...
Telephony Engineer information
See Texas salary details
$19.6K - $30.1K
7% of jobs
$30.1K - $40.7K
0% of jobs
$40.7K - $51.2K
7% of jobs
$51.2K - $61.7K
8% of jobs
$69.7K is the 25th percentile. Wages below this are outliers.
$61.7K - $72.3K
3% of jobs
$72.3K - $82.8K
8% of jobs
$82.8K - $93.4K
15% of jobs
The median wage is $94.7K / yr.
$93.4K - $103.9K
4% of jobs
$113K is the 75th percentile. Wages above this are outliers.
$103.9K - $114.5K
25% of jobs
$114.5K - $125K
16% of jobs
$125K - $135.6K
5% of jobs
$19.6K
$91.5K
$135.6K
How much do telephony engineer jobs pay per year?
What is a Telephony Engineer job?
A Telephony Engineer is responsible for designing, implementing, and maintaining communication systems, such as VoIP, PBX, and cloud-based telephony solutions. They ensure reliable voice communication by troubleshooting network issues, configuring hardware and software, and optimizing call quality. Additionally, they integrate telephony solutions with other business systems and maintain security protocols. Their role is essential in supporting an organization's communication infrastructure.
What are the key skills and qualifications needed to thrive in the Telephony Engineer position, and why are they important?
A Telephony Engineer should possess a strong understanding of telecommunications systems, VoIP protocols, and network infrastructure, typically backed by a relevant degree or technical certifications such as Cisco CCNA or CompTIA Network+. Familiarity with PBX systems, call routing software, SIP, and diagnostic tools like Wireshark is highly valuable. Excellent problem-solving abilities, attention to detail, and effective communication skills help Telephony Engineers excel in troubleshooting and working with cross-functional teams. These skills ensure reliable communication solutions, quick issue resolution, and seamless integration of telephony systems within an organization.
What are the typical daily responsibilities of a Telephony Engineer?
Telephony Engineers are responsible for designing, configuring, and maintaining an organization’s telecommunication systems, such as PBX or VoIP platforms. On a typical day, you might troubleshoot call quality issues, update software or firmware on telecom devices, implement security protocols, and coordinate with IT teams to ensure seamless integration with network infrastructure. You’ll also frequently document configurations, provide user support, and participate in telephony system upgrades or migrations. Collaboration with vendors and internal teams is common to address issues and improve system performance, giving you exposure to a variety of technical and interpersonal challenges.
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 13 days ago
Job description
IPsoft is a global autonomic services provider, delivering Managed Services, Platform-as-a-Service, Automation-as-a-Service and Autonomic Cloud Orchestration. The company's mission is to power the world with expert systems.
IPsoft leverages advanced autonomics that remediate, on average, more than 56 percent of IT Operations tasks including: event management, incident management, change management, request fulfillment and standard operating procedures. We globally support a wide range of enterprise customers, service providers and telecommunications companies. IPsoft's autonomic technologies enable clients to realize lowered costs, reduced human errors and enhanced service levels.
Headquartered in New York City, IPsoft has operations in 10 countries across North America, Europe and Asia. IPsoft aims to be a true partner helping businesses achieve better outcomes.
Responsibilities
Design, implementation, ongoing management, and troubleshooting of Cisco
Unified Communications Systems, including CallManager/Unified
Communications Manager 4.x through 6.x, Unity, IPCC Express and Enterprise
Management and troubleshooting Cisco Analog and Digital voice gateways
and devices, including ISR's, VG224's, ATA-186's as well as Cisco IP phones
Required Expertise
CallManager/Unified Communications Manager 4.x through 6.x
o Unity 4.x/5.x
o CallManager Express/Unified Communications Manager Express
o Unity Express
o Strong knowledge of Cisco Voice Gateways, SIP/H.323/MGCP
Ideal candidate must have a strong background in traditional IP Networking
Strong networking background
o Understanding of network operations at Layer 2 and Layer 3
o Understanding of major routing protocols
o Understanding of fundamental network technologies (VPNs, NAT, etc.)
Desirable Expertise
Cisco IPCC/ICM Enterprise
Cisco IPCC/UCC Express
Cisco Voice Portal
Administrative experience with Windows and/or Linux/Unix operating systems
Experience with Call Recording and Workforce Management Systems
(Telrex, Witness360, Nice Perform, etc.)
Qualifications
Bachelors degree in relevant technical discipline or equivalent professional
experience is preferred
Cisco certifications are preferred (CCVP, or equivalent)
Qualified candidate must have 2 years experience with Cisco IP Telephony
infrastructure, including design, implementation and ongoing
management/troubleshooting.
Must have the ability to manage multiple projects within the established
scope, budget and timeline
Requires complex problem solving abilities with experience in performing
root cause analysis
Benefits
Competitive Base Salary
Monthly Bonus Plan
Medical Insurance, Dental Insurance and Vision Care
Life Insurance
Short Term and Long Term Disability Insurance
401(K) Plan
Flexible Spending Accounts: Health Care, Dependent Care, Transportation
Paid Time Off
This position is also open in NYC